Implementation Specialist | Nashville, TN

Detailed Information

  • Location: Nashville, TN

  • Company: Guy Brown

listen to and understand a customer's requests, communicate with, and lead the implementation team while ensuring an appropriate and timely execution of the customer's implementation. Key Responsibilities: Manage the implementation process from beginning to end to successfully meet customer timelines and expectations.

Effectively manage different levels of implementations simultaneously, ensuring accuracy and that deadlines are met consistently. Communicate and collaborate with the entire implementation team to ensure success. Track and distribute implementation timelines to internal and external customers for use throughout implementation. Manage competing resources and priorities. Accurately

setup customer accounts as well as prepare files for upload. Perform audits prior to go live to ensure accuracy. Provide customer support internally and externally while building strong relationships.

Develop content and resources for customers and support teams as needed. Help identify and create repeatable processes and resources to use. The above represents general responsibilities for the position. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. Qualifications 3 + years of implementation or project management experience required Bachelor's degree in business or another related field preferred Moderate level of proficiency in Microsoft

Office applications including MS Project preferred A bility to engage in multiple projects and prioritize competing tasks Excellent time management skills and ability to work under tight deadlines, often with time and resource constraints S trong organizational skills including attention to detail, multitasking, and consistent follow up Strong critical thinking and problem-solving skills that allows you to work with minimal supervision Outstanding interpersonal and communication skills both verbal and written with the ability to develop and maintain positive relationships with business partners at all levels Self-motivated with the ability to work both independently and as part of a team Experience working with the integration of Ecommerce and EProcurement systems, such as Ariba, Coupa, and Oracle preferred Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Benefits We recognize people as our most valuable asset. Our competitive salary and benefits package include medical, dental and vision benefits, company-paid Life and AD&D insurance, company-paid Short Term and Long-Term disability benefits, 401(k) Plan with a company match, paid holidays, vacation and PTO, and tuition reimbursement. Guy Brown, LLC is an Equal Opportunity / Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, national origin, disability, or protected veteran status.

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