Location: Syracuse, NY
Company: Million Air
Is the customer #1 with you? Are you a positive, up-beat person? Do you have an inner need to do things right in a timely fashion? Do you insist on working safely and efficiently? Are you known for your reliability and dependability? Do you have a burning desire to be the best at what you do?
Are you excited to provide a level of customer service unrivaled by the competition? Do you enjoy working outside? The line service professional is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures and proper ground handling of aircraft as well as communicating effectively with customers, pilots, and team
members within the customer service department. Responsibilities and Duties Aircraft movement, placement, fueling, and storage Fuel movement- quality control, disposal, and paperwork Daily check and upkeep of crew cars and vehicles Facility maintenance and upkeep Customer service, promotion of services Monthly crew meetings Annual re-current training Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies Customer focus-naturally outgoing/extroverted Communicate with customers and employees in person, on phone, and through radio communications Must be able to operate a motor vehicle and be insurable by our insurance
company (Requires clean driving record) Strong computer skills including Microsoft office products Basic mathematical knowledge Bi-linqual preferred Reporting Relationship This position reports to the Line Service Manager Work Environment This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft.
This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to: Must be able to lift 75 pounds Possible exposure to hazardous noise levels, chemicals, fumes, and machinery Outside work in all types of weather conditions Position may require bending, lifting, walking, stooping, squatting, gripping, and climbing a ladder Position Type and Expected Hours of Work This is a non-exempt position This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.
Travel No travel is expected for this position. Education, Experience, and Eligibility Qualifications Customer service experience in the service industry preferred Prior aircraft ground handling experience a plus High School Diploma Entry level position Ability to work evenings, weekends, and holidays Acceptable driving record Ability to pass a background check Zero tolerance drug free employer includes pre-employment and random screening AAP/EEO Statement Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position.
Duties, Responsibilities, and activities may change at any time with our without notice.
Manufacturing or operation jobs refer to positions involved in the creation of products and overseeing the processes used to produce them. These roles may encompass tasks on the factory floor, such as assembly, machining, quality control, or on a managerial level, coordinating and optimizing the workflow, equipment, and staff. Key characteristics of these jobs include a focus on efficiency, safety, and adherence to production schedules and standards. Since they often take place in industrial settings, hands-on skills, attention to detail, and a strong understanding of machinery and manufacturing technology are essential. Additionally, these jobs contribute significantly to a company's output and overall success.
Manufacturing or operation jobs refer to positions involved in the creation of products and overseeing the processes used to produce them. These roles may encompass tasks on the factory floor, such as assembly, machining, quality control, or on a managerial level, coordinating and optimizing the workflow, equipment, and staff. Key characteristics of these jobs include a focus on efficiency, safety, and adherence to production schedules and standards. Since they often take place in industrial settings, hands-on skills, attention to detail, and a strong understanding of machinery and manufacturing technology are essential. Additionally, these jobs contribute significantly to a company's output and overall success.
Manufacturing/Operation jobs involve the process of creating products from raw materials or components, typically in a systematic and organized manner. These roles often include tasks such as assembly, machine operation, quality control, and maintenance of equipment. Key features of these positions include hands-on work, adherence to safety protocols, a focus on efficiency and productivity, and the necessity of technical knowledge or specialized skills. Jobs in this sector can range from assembly line workers to machine operators and engineers, all contributing to the transformation of inputs into finished goods.
Manufacturing/Operation jobs are roles involved in the production process of goods, where workers turn raw materials into finished products. These positions can range from operating machinery and assembling components to managing entire production lines. Key characteristics include technical skills, attention to detail, adherence to safety standards, and efficiency. Workers in this field contribute to different stages of the production cycle, requiring coordination and teamwork to ensure product quality and timely delivery.
