Quality Improvement Specialist – Wraparound and Care Coordination | Belleville, IL

Detailed Information

  • Location: Fairview Heights, IL

  • Company: Hoyleton Youth And Family Services

with DCFS, DHS, Medicaid, COA, grant entities, and other accreditation and funder standards as applicable; collects and analyzes quality improvement data for the applicable programs, including outcomes, file audits, and other reports concerning process improvement activities and results.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Maintains database entry as needed that assists in tracking and reporting. Collects identified data from Wraparound and Care Coordination and other grant programs concerning outcomes. Aggregates and distributes performance data, audit results, and external review data, focusing heavily on trends and risks. Conducts critical incident reviews as needed. Provides

support during Medicaid, DCFS, DHS, COA, and all other external program reviews and remains current on requirements. Assists in the reconciliation of internal data with external funder data as needed.

Flexibility to periodically travel to other agency sites aside from primary work location. SKILLS and ABILITIES Exceptional skills with Salesforce, and Microsoft Office, including Excel, and the ability to adapt to new data management systems. Experience developing and analyzing concise, visually informative reports. Understanding of predictive analytics. Possess the experience, personal qualities, and practice skills to work effectively with professionals from various disciplines, both

internally and externally. Attention to detail. Strong organizational and time management skills.

An ability to work independently and as part of a team. Ability to problem solve. Excellent interpersonal, oral, and written communication skills. EDUCATION AND/OR EXPERIENCE A Bachelor's Degree in business management, human service, or a related field. A minimum of two years experience in business or human service or a related field is required. Must be at least 21 years of age Must possess and maintain a valid driver's license Must possess and maintain proof of automobile insurance CARE & TCI One of the essential job functions of any position within the agency is to align your performance with our overarching philosophy of CARE.

All decisions, actions, communication, and performance should align with the six CARE principles (Developmentally Focused, Family Involved, Relationship Based, Ecologically Oriented, Competence Centered, and Trauma Informed). Not only must you complete the CARE training with satisfactory participation, but you must then put that training into practice in your everyday work. Every employee must also pass TCI training with a satisfactory grade in written and/or physical testing. All employees must remain current on refresher training that is provided monthly at all locations.

You will be tested every 6 months on the physical portion, if applicable to your position. You will be tested annually on the written portion, regardless of your position. If you are not current on your TCI refresher training every six months, you will be required to retake the full course. If you do not pass either test, you may be required to retake the full course. Not only must you complete the TCI training with satisfactory participation, but you must then put that training into practice in your everyday work. Location: 62208 Job Posted by Applicant Pro

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