Location: Asheville, NC
Company: Biltmore Farms
At Biltmore Farms, we seek to exceed our guests' expectations. Can you see yourself leading teams and helping to run the room operations of a hotel here at Biltmore Farms? We can! This is a unique opportunity to join the Biltmore Farms' Hospitality Division in a key leadership role.
Our employees pride themselves in working for a broader company that is deeply rooted in Asheville. Biltmore Farms is known for cultivating healthy sustainable communities, thriving businesses and an inspiring sense of place while preserving the Vanderbilt family tradition of hospitality since 1897. JOB SUMMARY The Assistant General Manager (AGM) is responsible for supporting the General Manager in managing
the overall success of the Hampton Inn & Suites property by meeting or exceeding planned objectives for revenue and profit, and ensuring guest satisfaction and product quality standards are met.
The AGM should be knowledgeable in all facets of the hotel operations including Front Office, Housekeeping, Engineering, Sales, Accounting, and Human Resources. AGM is required to manage all areas of the hotels in accordance with brand and company standards to achieve a friendly atmosphere of superior guest service and product quality. Provides exemplary performance for staff to follow. Ensures effective, timely, and accurate communications flow with regard to policies and procedures and achievement
of hotel goals. Why join Biltmore Farms Thriving work environment Competitive salary Annual bonus opportunities Hilton brand travel discounts Vacation, sick, and holiday pay Comprehensive benefits, medical, dental, vision 401K retirement plan with employer matching program Life insurance, Long-term disability, employee assistance program Employee wellness program and discounted YMCA membership Employee engagement activities and volunteerism Learning and development opportunities SPECIFIC RESPONSIBILITIES Upholds and enforces the property's mission and standards.
Manages the physical facility and its assets at the Hampton Inn & Suites. Empowers hotel staff to deliver guest service by encouraging and rewarding responsive guest assistance.
Works directly with Front Office Manager to ensure all associates are achieving brand and company standards. Develops and implements standard operating procedures for the operations of the Front Office. Works directly with the Chief Engineer and Housekeeping Supervisor to ensure all guest rooms, grounds, and facility equipment are managed effectively, properly maintained and repaired and cleaned in a timely manner. Generates an atmosphere that provides security and safety for all internal and external guests.
Recognizes and corrects potential safety hazards in hotel such as broken doors or railings, fire hazards, etc. Works in conjunction with the GM, Biltmore Farms Revenue Manager, and Front Office Manager to develop and execute a revenue strategy enabling the hotels to maximize their revenues potential. Participates in enhancing hotel sales through direct internal/external sales, development and execution of front desk selling and hotel marketing. Oversees the property accounting functions including but not limited to accounts payable and receivable, house bank audits, petty cash, and tax.
Ensures hotel staff are trained in financial control procedures for cash, vouchers, inventories and receivables, and these procedures are implemented. Translates business plans into action and manage those actions towards achievement of revenue and cost objectives. Analyzes bi-weekly payroll summary to ensure accuracy, accountability and verification of hours worked. Assists with human resources functions including recruiting, selection, orientation, training, performance planning, evaluation, and recognition programs to maintain a quality workforce consistent with Biltmore Farms' core value of integrity.
Monitors and develops team member performance providing supervision and professional development. Ensures all hotel employees know hotel objectives while promoting teamwork and associate morale. This job description is a general description of the essential job functions. It is not intended to describe all the duties the position may perform. MINIMUM QUALIFICATIONS: Any combination of education and experience equivalent to: Associate's degree in business administration, hospitality and tourism, or another applicable field of study; AND Minimum of four (4) years' prior hotel management experience.
Preferred Qualifications: Branded (Hilton, Marriott, or similar) hotel experience preferred. Experience and working knowledge in front and back office operations. Skills and Competencies: Exceptional customer service skills including quality standards for service and proven experience in leading a quality service-driven team. Outstanding interpersonal, communication, problem-solving, and analytical skills. Possess the fundamental competencies required for accomplishing basic work activities such as Basic Computer Skills, Job Specific Computer Skills, Mathematical Reasoning, Oral Comprehension, Reading Comprehension, and Writing.
Ability to perform the physical aspects of the job including sitting, bending, climbing, standing, reaching, and walking for up to 90% of the workday and lifting and carrying up to 50lbs. Ability to contribute both strategically and operationally to facilitate the accomplishment of work goals. Ability to build a skilled, successful team that works toward guest satisfaction and other established goals. Ability to manage multiple projects and prioritize tasks to meet goals. Proficient in Microsoft Word, Excel and Outlook, and other similar software packages.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. Problem solving, reasoning, motivating, organizational and training abilities are used daily. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees, and third parties that reflects highly on the hotel, the brand, and the Company. Demonstrated ability to exceed guest expectations, develop and execute revenue strategies, and manage costs in order to meet and exceed financial goals.
Maintain flexible working hours and be available as on-call when needed. Must be available to work nights, weekends, and/or holidays. Equal Opportunity Employer Biltmore Farms is an Equal Opportunity Employer. Minorities and Spanish/English bilingual persons are strongly encouraged to apply. E-Verify NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify. Click here for more information. AVISO: La Ley Federal le exige a todos los empleadores que verifiquen la identidad y elegibilidad de empleo de toda persona contratada para trabajar en los Estados Unidos.
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Manufacturing or operation jobs refer to roles focused on the production of goods within an industrial setting. These positions often entail assembling products, operating machinery, quality control, and maintaining equipment efficiency. Characterized by hands-on tasks, these jobs require attention to detail, adherence to safety protocols, and sometimes, technical expertise. Workers in this sector contribute to the transformation of raw materials into finished products, playing a crucial role in the supply chain.
expected to facilitate all aspects of commercial installations. They should maintain budget projections on each job, ensure quality standards through follow-up and training of field mechanics and apprentices, and ensure projects are completed by the timelines given.
Oversee, motivate, and support field installation teams, in addition to acting as a liaison between the salesman and the installation teams. Position Type and Expected Hours of Work: This is a full-time position, and typical hours of work are Monday through Friday, 7:30 am to 4:30pm. Occasional evening and weekend work may be required as job duties demand. Compensation Salary plus commission - $60k - $80k per year. Benefits
: Medical, Dental, Vision, 15 Paid Vacation Days, 9 Paid Holidays, IRA, Company Match, company truck, fitness facility, access to 24/7 chaplain, high emphasis on the importance of family.
Required Qualifications/Experience: High School Diploma or equivalent with a minimum of 10 years of residential and commercial installation experience Minimum of 2 years of management experience and 5 years of commercial service experience Must pass drug and background screens Valid driver's license and insurable through company insurance carrier EPA Certified Valid North Carolina contractors H-3 license Able to communicate clearly in English both verbally and in writing Ability to work with tools used
in the job in a safe manner Basic computer skills and experience with Microsoft Office: Word, Excel, Outlook Prioritization and Organizational skills; ability to multi-task and attention to detail Preferred Education and Experience: Completion of the HVAC training program Nate certifications OSHA 10-hour certification North Carolina H-2 and H-1 Essential Duties: Learn and properly recite the company Mission, Vision, and Core Value statements Maintain professional appearance and attitude at all times Attends training and participates in classes Assist with training ideas and classes Fully participates in company safety program including but not limited to attendance of all safety meetings and completing job safety analysis Utilize all safety precautions and wear appropriate safety equipment at all times Operate company vehicle following all Safety standards and applicable laws Clean company vehicle as needed, including exterior washing and interior cleanings.
Vehicles should be kept free of trash, debris, unused food, and drink. The vehicle interior should be swept free from excess dirt. Schedule cranes and rental equipment Oversee and perform (when necessary) any HVAC replacement function including design, installation, ductwork, gas piping systems, and sizing Troubleshoot any issues on projects that arise and help with warranty service calls Be familiar with equipment accessories and IAQ products Ensure all commercial installation practices and GSG quality standards are met, and ensure codes are being followed Be able to troubleshoot and assist the installation team when needed, wiring all controllers, thermostats, and electrical needed to operate HVAC equipment Supervise and train commercial installation teams to include problem solving, being a technical advisor, quality control, and first point of contact for conflict resolution Complete necessary paperwork to support invoices, estimates, orders, inventory, timecards, and other information provided to customers, coworkers, coordinators, and supervisors as needed Pick up parts, supplies, and equipment from distributors in company vehicle as needed or required Check out materials on the inventory listing from the warehouse Obtain positive customer Google reviews Complete weekly job site safety inspections Assist sales team with project schedules and estimating jobs Be a liaison between the sales team and field installation crews and a technical advisor for the sales team Complete previous daytime entry reviews in the accounting and payroll system daily Complete team evaluations twice a year Provide Customer support with questions and issues that arise from installation projects Assist with picking up materials needed to complete each project Supervisory Responsibility: Commercial installation crews, liaison between sales team and field installation mechanics installation manager, manager hvac, install manager, manager jobs
to join our team. We offer the best pay and benefits. This position requires someone who is a self-driver with strong mechanical skills who can spot problems and find solutions, and someone who holds themselves accountable for a high-quality work product.
If this sounds like you, then we'd like you to apply. Schedule : Monday - Friday, 7:00am- 4:00pm with some overtime Compensation: $23.00-$28.00 per hour Benefits : Medical, Dental, Vision, 15 Paid Vacation Days, 9 Paid Holidays, IRA with Company Match, tool account with 0% interest, Access to company fitness facility, access to 24/7 chaplain, faith-based organization with high emphasis on the importance of family. Primary Job Function
: Fabricate and assemble custom sheet metal products and equipment, such as ductwork, plenums, fire dampers, diffusers, and more. Required Qualifications: Valid driver's license Insurable by company insurance carrier Basic safety knowledge of tools and surroundings Unloading/loading of trucks and in the warehouse Be able to carry 100 pounds unassisted.
Demonstrate mechanical aptitude. Prior experience in custom sheet metal fabrication Previous experience using plasma cutters is preferred but not required, punch presses, manual presses, pinspotters, lasers, and/or press brakes. Knowledge and use of Plasma Table Ability to work from drawings, submittals, and specifications. Ability to read
and interpret technical documents and drawings Able to apply shop mathematics and layout techniques Exceptional organizational, interpersonal, and communication skills Ability to work independently Safety conscious, dependable, and contribute to our positive environment and culture NO PHONE CALLS OR IN-OFFICE INQUIRIES ABOUT THIS POSITION.
ALL CANDIDATES MUST APPLY ONLINE
and air conditioning controls according to company standards, providing the customer with a high-quality experience. Inform and educate the customer of maintenance agreement options and accessories, and work on generating additional leads for the business.
Pay Scale: Depends on Experience Benefits: Medical, Dental, Vision, 15 Paid Vacation Days, 9 Paid Holidays, Company Phone, Company Vehicle, Cell phone, IRA, Company Match, tool account with 0% interest, Access to a company fitness facility, access to 24/7 chaplain, faith-based organization with a high emphasis on the importance of family. Position Type and Expected Hours of Work: This is a full-time position, and typical hours of work
are Monday through Friday, 8 am to 5 pm. Evening and weekend work may be required as job duties demand. On-call rotation is required. Required Qualifications/Experience Working knowledge of HVAC Sequences, function block, and/or line code programming Proficient in Microsoft Office Products (Word, Excel, Etc.
) IT infrastructure knowledge a plus Familiar with multiple manufacturers' DDC Controls equipment and programming Self-motivated individual with strong troubleshooting and problem-solving skills Good communication and customer service skills Valid NC driver's license Able to communicate clearly in English both verbally and in writing Essential Duties Learn and properly recite the
company mission, vision, and core values statements Maintain professional appearance and attitude at all times Attends training and participates in classes Fully participates in company safety program including but not limited to attendance of all safety meetings and completing job safety analysis Utilize all safety precautions and wear appropriate safety equipment at all times Operate company vehicle following all safety standards and applicable laws Clean company vehicle as needed, including exterior washing and interior cleanings.
Vehicles should be kept free of trash, debris, unused food, and drink. The vehicle interior should be swept free from excess dirt.
Vehicle interior compartments should hold all tools and equipment, keeping the floor area free from falling and/or rolling items Arrive at the job site at the scheduled time and location as dispatched Relocate from one job site to another job site as dispatched during the workday Report to the dispatcher when arriving and debrief when leaving the site Follow instructions from the supervisor and/or dispatcher and carry out in a timely manner Report problems with company tools or vehicles promptly Report any parts or repairs needed to the service dispatcher to expedite parts delivery Ability to work a staggered schedule if required Complete all service-related forms properly with signatures Inform and educate customers on additional products or services available through the company On-call status for emergency service as required Develop basic knowledge and ability to layout and install low-voltage wiring Proficient in the ability to sell, install, and repair accessories Develop basic knowledge of electrical and refrigeration principles Develop basic knowledge of service tools and testing devices Execution of DDC control systems preventative maintenance tasks Perform troubleshooting, repairs, and operational checks of DDC systems System programming and graphics troubleshooting Final documentation for preventative maintenance or service repairs Daily interaction with customers with the goal of great customer service Other duties as assigned by the supervisor Competencies: Motivated to keep technical knowledge up to date Distech and Siemens Controls experience desirable Carrier CCN or Trane Controls experience a plus Must be able to search out and read applicable literature Niagara AX or N4 Certification a plus Experience with BACnet, Lon Works, and various legacy protocols NO PHONE CALLS OR IN-OFFICE INQUIRIES ABOUT THIS POSITION.
ALL CANDIDATES MUST APPLY ONLINE experienced service technician, service tech, journeyman technician, hvac service, ac, duct, boiler, service hvac jobs
