RMA Repair Technician | Irvine, CA

Detailed Information

  • Location: Irvine, CA

  • Company: Aten Technology

Perform product inspection and test for brand ATEN/IOGEAR. Perform packaging, labeling and transferring selected items to a designated bin location. Record all RMA activities in G-RMA system for product quality and RMA operation analysis. Forecast spare parts/units and place orders to vendors for meeting committed service level to customers.

Manage inventory of spare parts/units and perform physical inventory check at defined schedule. Collaborate with other functions in ATEN TECH office to support business success and achieve best customer satisfaction. Job Requirements: Bachelor of Electrical and Electronics. Experience in the industry of computer , Consumer electronics and communication.

At least 2 years repair experiences in Service RMA operation. System repairing (component replace) Board repairing (not including L4 , BGA replace) Good command of Mandarin speaking and listening is a plus.

Language Skills: Strong verbal communication and interpersonal skills. Fluent speaking, reading, and writing in English language required. Professional image, work ethics, and integrity. Strong customer service approach required. Reasoning Ability: Good time management and follow up skills. Efficient and extremely prompt response time. Strong attention to detailinteractioncellent organizational skills and the ability to manage multiple priorities. Physical Demands : The physical demands

described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform work safely without posing harm to self or others. Sitting in chair at designated workstation while performing assigned duties. Common office activities. Standard office environment requiring regular interaction with office-based personnel, external clients, and other external business personnel. The noise level in the work environment is usually moderate. EEO$18-$26 per hour Job Posted by Applicant Pro

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