Location: Johnson City, TN
Company: Brightridge
various questions related to the service department. Assist Bright Ridge employees either by telephone or two-way radio communications. Sort, group, assign, and/or dispatch both paper and Mobile Workforce service orders to proper personnel to be worked. Contact Bright Ridge customers on behalf of field personnel regarding scheduling, etc.
Review, track and update service orders and work orders daily. Receive inspections from city, county, and Kingsport electrical inspectors and update tracking. Call TN-1-Call with locate requests. Open and Close " A" switches and breakers at Substations using SCADA. Assist with and monitor SCADA system, fill in for night dispatchers. Create
tickets in the Outage Management System upon receiving calls of outages or other power-related problems. Keep records of all connects, disconnects and outages for street and security lights.
Use spreadsheets to log calls taken, orders worked, work to be completed, etc. Prepare and distribute reports to the proper departments, including monthly reports. Create ARM orders and temporary disconnects, and dispatch to field personnel. Oversee the Envoy system for visitors. Create water heater maintenance orders. Take tree trimming calls and provide information to appropriate personnel. Ability to maintain reliable, predictable, and reasonable attendance. ADDITIONAL RESPONSIBILITIES: Will be
required to attend training classes and continuing education in order to maintain total competency in the use of all operating systems.
Must be available for after-hours work which would include working fair share of all necessary overtime. Perform other duties as requested or assigned. Maintain a valid drivers' license from state of residence. KNOWLEDGE, SKILLS, AND ABILITIES: Must be able to relate to all socioeconomic levels of people. Must have the ability to communicate clearly and positively both orally and in writing. Must have the ability to pay close attention to detail in order to correctly and efficiently: operate and monitor SCADA update items in various systems or on reports such as 911 addresses, customer name, meter number, meter reading, completion date, etc.
keep work order tracking updated and keep records of power outages, street lights, security lights, tree trimming, inspections, etc. Must be able to use a two-way radio in accordance with FCC regulations. Must possess P/C skills in order to effectively use Word and Excel. Must effectively use SCADA, NISC, OMS, Mobile Workforce, Tantalus AMI System and Remote Disconnect Tantalus Meters, and Smart Track to perform job functions. Must have the ability to multi-task and remain calm during stressful situations, ie.
during major outages. Must have a comprehensive knowledge of Bright Ridge service territory. Must know Bright Ridge policy and procedure in regards to connection/disconnection/transfer of service, security light outages and installations, temp to perm service, inspections, tree trimming and power restoration. PHYSICAL REQUIREMENTS: The position requires constant vision and sitting. Frequent handling, talking, hearing, depth perception, and arm/hand machine control operation is required. Must be able to sit at a computer while completing various office tasks throughout the day.
WORKING CONDITIONS: Work is performed in an indoor climate-controlled office environment with appropriate lighting. QUALIFICATIONS: High School diploma or equivalent is required. One to two years prior experience assisting Bright Ridge customers and using the various computer systems the Service Department uses is preferred. Bright Ridge wishes to be in full compliance with the Americans with Disabilities Act. In accordance with the Act, we will make reasonable accommodations to any person who needs such accommodation, whether a new hire or a current employee, assuming that the person is fully qualified for the position.
These essential job functions are not to be construed as a complete statement of all duties performed. Since jobs tend to change over time, Employees will be required to perform other job-related marginal duties as required without a formal update of the job description. Only qualified applicants are considered. Applications must be completed by Friday , April 28th at 5:00 PM. Job Posted by Applicant Pro
Manufacturing/Operation jobs involve the process of creating products from raw materials or components, typically in a systematic and organized manner. These roles often include tasks such as assembly, machine operation, quality control, and maintenance of equipment. Key features of these positions include hands-on work, adherence to safety protocols, a focus on efficiency and productivity, and the necessity of technical knowledge or specialized skills. Jobs in this sector can range from assembly line workers to machine operators and engineers, all contributing to the transformation of inputs into finished goods.
in a fast-paced production setting. Why Choose Us? Material Handler/Production Worker Pay & Benefits: Competitive Hourly Pay: $14.18 Overtime Hours and Pay Full Plan of Benefits First Shift - 6 a. m. - 4:30 p. m. Monday-Friday $500 Sign-on Bonus: $200 after 60 days; Remaining $300 after 90 days completed Insurance & Holiday Pay: Effective 1st of the month following 30 Days Paid Vacation Education Assistance 401k Product Discounts What You'll Be Doing: As a Material Handler/ Production Worker, your day-to-day tasks will include: Handling Lumber Stacking Lumber / Flooring Carrying Lumber from one area to another Placing strips of flooring in the appropriate boxes Must be able to lift up to 50 lbs.
Work in sometimes cold conditions General Labor experience preferred, but not required Your Journey with Us: Join a growing and welcoming team Opportunity for personal and professional growth Inclusive and supportive work culture Employee appreciation programs Training and development opportunities Material Handler/Production Worker Qualifications: Previous experience as a warehouse worker is preferred Previous experience as an entry-level worker is a plus High School degree preferred, but not required How to Apply: Ready for your next adventure?
or visit our website to submit your application. We can't wait to welcome passionate individuals who are eager to contribute to our success.
Join us in Johnson City, TN, and let's build a future together that's both rewarding and full of opportunities!
Please refer to the " Full Job Description" button below to review our physical demands form prior to applying to this position.
in a fast-paced production setting. Why Choose Us? Material Handler/Production Worker Pay & Benefits: Competitive Hourly Pay: $14.18 $1.00 per hour shift premium for 3rd shift Overtime Hours and Pay Full Plan of Benefits 3rd Shi ft Hours - 7:30 p.
m. - 6:00 a. m. Sunday-Thursday $500 Sign-on Bonus: $200 after 60 days; Remaining $300 after 90 days completed Insurance & Holiday Pay: Effective 1st of the month following 30 Days Paid Vacation Education Assistance 401k Product Discounts What You'll Be Doing: As a Material Handler/ Production Worker, your day-to-day tasks will include: Handling Lumber Stacking Lumber / Flooring Carrying Lumber from one area to another Placing strips of flooring
in the appropriate boxes Must be able to lift up to 50 lbs. Work in sometimes cold conditions General Labor experience preferred, but not required Your Journey with Us: Join a growing and welcoming team Opportunity for personal and professional growth Inclusive and supportive work culture Employee appreciation programs Training and development opportunities Material Handler/Production Worker Qualifications: Previous experience as a warehouse worker is preferred Previous experience as an entry-level worker is a plus High School degree preferred, but not required How to Apply: Ready for your next adventure?
or visit our website to submit your application. We can't wait to welcome passionate
individuals who are eager to contribute to our success.
Join us in Johnson City, TN, and let's build a future together that's both rewarding and full of opportunities! Please refer to the " Full Job Description" button below to review our physical demands form prior to applying to this position.
Manufacturing or operation jobs refer to roles focused on the production of goods within an industrial setting. These positions often entail assembling products, operating machinery, quality control, and maintaining equipment efficiency. Characterized by hands-on tasks, these jobs require attention to detail, adherence to safety protocols, and sometimes, technical expertise. Workers in this sector contribute to the transformation of raw materials into finished products, playing a crucial role in the supply chain.
