Senior Channel Manager | Austin, TX

Detailed Information

  • Location: Austin, TX

  • Company: Tsys

and our team has the unique opportunity to help create a world in which payments make people's lives easier and better. This is both a tremendous honor and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere — and for yourself — TSYS may be the right place for you.

The Strategic Channel Manager serves as the primary business contact for strategic partners and is responsible for building, solidifying and enhancing partner relationships to ensure maximum profitability and growth. The SCM will work with our partners to build a mutual agreeable plan for our success over the next 3-5 years, and work diligently

to ensure that all parties are tracking to plan. The SCM is expected to identify opportunities for improvement as well as to communicate and advocate partner needs and goals within Net Spend to ensure they are met and properly addressed.

The SCM will maintain and build account profitability through direct deposit goal attainment, new product sales, and contract renewals. The SCM must have excellent communication skills and the ability to sell at all levels of management within the organization. Responsibilities: - 100%partner retention and satisfaction from sales handoff through life of partnership - Utilize a consultative relationship approach to embed Net Spend value at all levels within

organization - Identify and implement educational opportunities throughout organization to maintain and increase enrollment and activation of Skylight paycards - Introduce new features and product opportunities - Uncover, introduce, and implement opportunities to increase client satisfaction - Orchestrate and manage various projects, and maintain client expectations and necessary Net Spend resources - Responsible for contract renewals and new product sales - Act as an escalation point and ensure resolution of any client issues - Conduct quarterly business reviews with each assigned partner - Set, track, and report client goals within client organization and Net Spend - Complete needs analysis for each assigned parnter - Assist with various tasks to ensure success of assigned strategic clients Qualifications Skills/Education/Experience: - Bachelor’s degree or equivalent work experience - Minimum 5 to 10 years of relevant work experience in channel, account, and project management with Fortune 500 accounts - Experience developing and maintaining relationships at C-level and Middle Management - Strong time management, organizational and forecasting skills - Track record of revenue generation and maintenance - Strong presentation skills - Motivated, goal oriented and persistent - Excellent verbal and written communication skills - Ability to travel 25% - As provided in Net Spend's Background Check policy, eligible candidates may be subject to drug, criminal history, and credit checks, which will be conducted and used in accordance with applicable local, state, and federal laws Job: Client Consulting & Services Primary Location: US-Texas-Austin Organization: Net Spend Corporation Schedule: Full-time Job Posting: Nov 21, 2016, 12:46:10 PM Unposting Date: Ongoing Recruiter: La Vonne Sheets

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