Location: Austin, TX
Company: Pedernales Electric Cooperative
spearhead digital transformation initiatives, and ensure the security, reliability, efficiency, and scalability of our technology investments. PHYSICAL OFFICE LOCATION: PEC Technology Center – 1506 US-281, Johnson City, TX 78636 Position Summary This position is responsible for providing strategic oversight and direction for technology operations and investments, optimizing digital capabilities to improve team and business performance, and ensuring the security, reliability, efficiency, and scalability of our technology investments.
Essential Duties and Responsibilities Develop and implement PECs technology operating model and governance processes to optimize technology investments and
digital services as well as overall IT operations. Partner with Executive and Senior Leadership to organize, invest, and maximize the most appropriate technology to enable PEC to reach Strategic Initiatives Develop and deploy short term and long term Information Technology strategies to support the cooperative’s organizational goals and initiatives Ensure the reliability, availability, performance, and scalability of all technology systems, including infrastructure, control center operations, software, hardware, network, telecom, and mobile systems Evaluate existing business technology resources to reimagine, reengineer, implement and manage the PEC’s digital experience to improve cross-functional
operational effectiveness and ensure technology teams and initiatives are aligned to PEC’s Strategic initiatives Oversee the development of scalable operations infrastructure that supports data and communications reliability, integrity and security Oversee the deployment of upgrades or enhancements to minimize downtime or loss of productivity Ensure IT data security, risk management, disaster recovery and business continuity planning processes and provide regular review for currency and adequacy Lead and execute digital transformation initiatives to enhance efficiency, customer experiences and security of critical grid systems Identify opportunities for the most appropriate and cost-effective investment of financial resources in technology operation systems and resources Develop and manage the technology operations annual operating and capital budget Partner with functional leaders to ensure that their technology needs are met in a proactive and efficient manner Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes Implement corporate and departmental policies, procedures, and service standards in conjunction with leadership and management Interpret and communicate work procedures and company policies to staff Develop and review operating procedures Develop and manage department budget Establish work priorities and activities Recommend promotions, transfers, hires and other disciplinary action Establish metrics and prepare monthly reports Maintain the security of confidential information Stay abreast of advances in technology Demonstrate regular and prompt attendance Performs other related duties as necessary or assigned Supervisory and/or Leadership Responsibilities A full range of supervisory activities, training, evaluation, counseling and recommendation for termination.
This includes, but is not limited to, effectively communicating organizational policies and other information to subordinates, ensuring that employees have a clear understanding of their responsibilities. Knowledge, Skills and Abilities Knowledge of business and management principles including strategic planning, resource allocation, leadership techniques and budgeting Knowledge of current trends and developments in the information technology field as it relates to the electrical utility industry Knowledge of all computing platforms; network, web, cloud, and mobile based systems Knowledge of Supervisory Control and Data Acquisition (SCADA) systems Knowledge of telecommunication systems Knowledge of using computer systems, which may include setting up and using hardware and software programs, entering data or processing information Knowledge of federal, state, and local employment regulations Knowledge of principles and processes for providing customer service Skilled in monitoring and managing performance Skilled in establishing and communicating performance expectations and metrics Skilled in time management Skilled in prioritizing and managing changing priorities Skilled in anticipating, identifying, analyzing and resolving conflict and problems Ability to communicate effectively verbally and in writing including articulating complex technical concepts to non-technical stakeholders Ability to foster teamwork Ability to manage multiple priorities in fast paced environment Ability to accept and adapt to change Ability to link business processes with technical solutions Ability to strategically plan and execute Ability to listen and understand information verbally and in writing Minimum Qualifications - (Education, Experience, Certification, & Licensing) Bachelor’s degree in Computer Science, Information Technology or a related field Master’s degree in Computer Science, Information Technology or related field preferred Fifteen years of progressive experience in information technology, including ten years of managerial experience Energy or utility industry experience preferred Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The employee may be required to stand; reach with hands and arms, stoop and kneel The employee may be required to sit or stand for long periods of time The employee may be required to lift, carry, push, pull or move up to 25 pounds The employee may be required to travel Exempt employees receive a fixed bi-weekly salary to compensate them for all hours worked during each pay period This position may be required to work more than 40 hours per week This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be.
It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative. , Position open until filled Pedernales Electric Cooperative is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, interaction, gender identity, interactionual orientation, disability, protected Veteran status, age, or any other characteristic protected by law.
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