Manager, Report It App Program (Flexible location) | Oakland, CA

Detailed Information

  • Location: Oakland, CA

  • Company: Pacific Gas And Electric Company

are some of the key areas we are accountable for delivering in MID: 10,000 miles of electric distribution lines to reduce wildfire risk. System Inspections to identify risks to safety and reliability. Vegetation Management to ensure safe and reliable delivery of power.

Ensuring our work meets quality standards and is done right the first time. Position Summary Report It App program leadership manages and works with teams in the planning, execution, and ongoing monitoring/management for all system-wide work within the Report It App program. Work categories may include internally planned work such as IT product development, notification driven corrective work and external alignment with

Regulatory parties and 3rd party groups for cross functional learning. Incumbents may be involved in program design, execution, or both. The incumbent continually monitors internal and external factors that affect the planning, forecasting and successful execution of the program work and determines, recommends, and implements adjustments as needed.

The leader ensuring work is completed and verifies that activities are compliant with applicable regulations, tariffs, standards, and work procedures. Incumbents foster a safe work culture and environment, ensuring that employees adhere to all company and regulatory safety policies, practices, and requirements. PG&E is providing the salary

range that the company in good faith believes it might pay for this position at the time of the job posting.

This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, collective bargaining agreements, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors. A reasonable salary range is: Bay Area Minimum: $140,000 Bay Area Maximum: $238,000 &/OR California Minimum: $133,000 California Maximum: $226,000 This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.

This position is hybrid, working from your remote office, and your assigned location based on business needs. Headquarters location is flexible within the PG&E service territory. Responsibilities: Oversees entire Report It App program for ownership across all internal and external stakeholders. Leads staff to oversee the design and/or implementation of assigned program work for the entire service territory and engage with all needed functional groups.

Manages the annual planning for assigned program work, considering factors that might affect demand for work, expected volumes and unit costs, partnering with related departments/leaders. Involved in long term forecasting and execution of the program. Allocates approved program funds or work/projects to the different functional areas based on such factors as historical spending, project specific data provided by the field, changes in customer requirements or other internal or external program stakeholders. Develops metrics and monitors performance of work within assigned program.

Sets and achieves staff goals in support of established functional objectives. Collects, consolidates, and analyzes work completion information to determine overall trending. Develops and delivers presentation on program status, risk, and corrective measures to leaders of various levels, including executive. Leads process improvement initiatives for program management. Oversees process and procedure development, implementation, communications, and training for new programs and/or changes to existing programs. Coaches staff to identify gaps in work methods, procedures, processes or training and partners with stakeholders to recommend solutions.

Ensures consistency with related work processes, standards, and procedures. May function as a consultant, subject matter expert or a project manager depending upon the needs of the various business partners. Ensures that all programs are managed in accordance with applicable regulatory requirements, filings, tariffs and follow established guiding principles/best practices. Monitors compliance with Company and California Public Utilities Commission (CPUC) regulations, construction standards, and requirements.

Partners with Director in developing policies and relevant governance, processes, infrastructure, documentation, and tools to support the program. Ensures required CPUC reporting on the program work is completed and delivered to the appropriate parties. May be involved in researching, writing, or developing information for the General Rate Case. May develop and/or provide expert witness testimony or other information to CPUC or another external agency. Depending on nature of project work in program, may have interface with external customer organizations. Handles sensitive, escalated customer issues.

Manages staff to accomplish results through effective recruitment and selection, training and development, performance management, and rewards and recognition. Qualifications Minimum: Bachelor's degree in business, engineering, or other relevant discipline or equivalent experience. 8 years of relevant experience in areas such as: electric construction, maintenance, service planning, compliance, financial planning, or quality control/assurance. 3 years leadership or team lead experience. Desired: Familiarity with Report It App program Project Management Professional (PMP) or certificate Strong knowledge of electric utility business operations practices such as maintenance & construction, estimating, design and planning.

Thorough understanding of regulatory requirements or tariffs for assigned program work. Knowledge of project and program management concepts, methods, and practices. Leadership and coaching skills. Good written and verbal communication and interpersonal skills to develop and deliver presentations to various audiences. Influence and negotiation ability, including strong meeting facilitation skills, to effectively prioritize work based on business need and risk backssments.

Analytical problem solving and decision-making ability. Adaptability to adjust to changing business dynamics and priorities. Excellent customer service skills. Strong business and financial acumen to develop & propose and/or monitor and manage program budget. Knowledge of process improvement concepts, methods, and best practices. Knowledge of SAP or similar ERP system. #featuredjob

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