Location: Dallas, TX
Company: Parkland Health And Hospital System
part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion. Primary Purpose The Donor Relations Program Manager works closely with Foundation staff colleagues to ensure donors understand the impact of their investment in Parkland Health.
Responsible for designing and implementing a comprehensive stewardship program to promote cultivation, recognition, and further giving from donors that helps meet the fundraising goals and objectives of Parkland Health Foundation, and results in stronger brand connection, better retention
rates and increased giving. Minimum Specifications Education Bachelor’s Degree preferred. Experience Six (6) years fundraising experience OR two (2) years fundraising experience, related to donor relations and a bachelor’s degree.
Equivalent Education and/or Experience Two 2) years fundraising experience related to donor relations and a bachelor’s degree Skills or Special Abilities Demonstrated track record of outstanding follow-through and stewardship of donors that honors and properly documents their intent in giving. Must demonstrate ability to recognize donor investments in fair, appropriate ways and manage a stewardship matrix that includes meaningful donor engagement activities.
Excellent interpersonal, verbal communication, organizational and time management skills, and must be a self-starter with the ability to work independently and collaboratively within a team environment.
Must demonstrate ability to establish and maintain effective working relationships with individuals and groups at all levels in the community including Parkland staff, donors, patients, and volunteers. Must demonstrate ability to bring creative and tailored stewardship approaches to different individuals and audiences. Must use organizational funds wisely and practice fiscal responsibility while maintaining transparency and accountability. Must have a strong background in working with cross-functional teams to achieve unified goals.
Working knowledge of Microsoft Office Suite and Raiser’s Edge database management software. Ability to handle confidential materials with appropriate discretion. Responsibilities Directs, plans, and leads a comprehensive, systematic, and integrated donor relations program that builds donor trust and encourages further giving through consistent and meaningful contact. This includes creating progress reports, managing donor recognition and public naming opportunities, coordinating cultivation and stewardship events, and engaging giving club members.
Oversees recognition and stewardship of gifts at all levels: annual, programmatic, major, principal, capital, endowment, and estate gifts including donors who are individually assigned to gift officers. Manages engagement responsibilities related to the donor journey that impact our board members, new donors, lapsed donors, volunteers and employees. Manages a stewardship portfolio as assigned. Supports the gift officers by participating in strategic planning sessions to help maximize stewardship opportunities while assisting them in establishing and coordinating individualized stewardship plans to help cultivate relationships and acquire new gifts from major donors.
Acts as principal liaison between hospital leadership, facilities staff, and foundation for recognition opportunities at new and existing facilities and establishes and manages an information tracking system. Assists with development of policies and procedures guiding the implementation of the stewardship program. Conducts annual backssment of the stewardship program based on established metrics and goals. Works with Foundation leadership and colleagues to create and implement communications plan internal to the Foundation.
Manages event logistics in coordination with key stakeholders. Assists in department activities as required. Attends meetings as requested. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure.
Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, interaction (including pregnancy), interactionual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.
As part of our commitment to our patients and employees’ wellness, Parkland Health is a tobacco and smoke-free campus.
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