Supervisor/Community Outreach Programs (Healthy Families) Job | Memphis, TN

behavior as exemplified in MLH Mission, Vision and Values. Education/Experience/Licensure Education/Formal Training Work Experience Credential/Licensure REQUIRED: Bachelor’s degree in social work, Counseling, Child Development, psychology, Sociology or closely related field required.

Minimum of three (3) of work experience in a health care environment or in community outreach. N/A PREFERRED: Master’s degree in social work, Counseling, Child Development, psychology, Sociology or closely related field required. Prior supervisory experience preferred. N/A SUBSTITUTIONS ALLOWED: N/A N/A N/A Knowledge/Skills/Abilities Demonstrated ability to speak in English and Spanish and interpret/translate

from the Spanish to English and vice-versa preferred. Demonstrated ability to communicate and effectively interact with peers, medical staff, and patients/families.

Demonstrated excellence in ability to lead and motivate individuals and groups toward the accomplishment of organizational goals. Demonstrated ability to write program policies and procedures that conform to regulatory requirements. Demonstrated ability to organize multiple tasks, schedules, projects, and maintain control of own and other’s workflow. Ability to work independently and to consistently exercise sound judgment and initiative in a wide range of circumstances. Ability to understand and prepare complex written materials.

Ability to negotiate with and between individuals or groups of people in daily work environments.

Key Job Responsibilities Plans, coordinates, and directs activities to ensure sufficient quality of service provision. Provides oversight, training and support to the assigned community program using approved program content. Provides direct specialized supervision as outlined by the program model and/or by associates’ unique credentialing requirements. Orients, trains, prepares work schedules for associates in assigned area, and monitors daily work assignments for adequate caseload. Develops and implements quality assurance and program outcome measures for all services provided.

Provides ongoing performance feedback/evaluation, coaches and completes annual performance review. Recommends personnel actions including hiring, promotions, and corrective actions. Participates in program evaluation and continuous improvement process for the service area. Maintains accountability method, files and data pertinent to successful program operation. Follows all funding agencies and contractual provisions assuring successful annual program evaluation. Prepares reports and correspondence as needed for program oversight and funding sources. Assists in development of productivity measures and annual budget.

Monitors inventory, expenditures, and budget variances. Physical Requirements The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently. The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as backssing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.

Frequent non-invasive patient contact. Exposure to hazardous or poisonous materials. Ability to react quickly to emergency situations. Exposure to potentially unfavorable conditions in community settings. Psychologically able to cope with frequent, intense, stressful situations with children and families (i. e. severe diseases, chronic illnesses, death, dying and family grief. ) Annual employee TB skin test.