Location: Springfield, IL
Company: State Of Illinois
agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois. website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.
While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when
specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Posting Identification Number Position Overview The Office of Business Services is seeking to hire an executive to serve as Telecommunications Coordinator. This position provides complex technical analysis of Department of Human Services (DHS) Voice and Video telecommunications transmission systems and services for DHS divisions statewide for a geographic region
including in-patient facilities. Job Responsibilities Serves as Telecommunications Coordinator.
Serves as a working supervisor. Performs application designs for communication equipment relocation and new installations, coordinates and provides reports and requisitions for telephone equipment and services. Supervises the timeliness and completion of project installations, large complex voice network communications design, etc. verifies equipment is ordered timely for installations. Serves as a liaison between DHS and the Department of Innovation and Technology (Do IT) for telecommunication support tickets by completing Telecom Service Requests and Problem reports and sending them to Do IT.
Acts as a liaison with Do IT and appropriate telecommunication contractors and providers regarding wireless orders. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration. Requires two (2) years of responsible administrative experience in a public or business organization. Specialized Skills: Of the two (2) years required experience, requires two (2) years in telecommunications services to include procurement, ordering, servicing, tracking of wireless devices, landlines, faxes and other items, supporting business offices and their network needs.
Preferred Qualifications Three (3) years of professional experience in telecommunications services to include procurement, ordering, servicing, tracking of wireless devices, landlines, faxes and other items, supporting business offices and their network needs. Two (2) years of professional experience providing leadership, directing, and supervising staff for a public or private organization.
Three (3) years of professional experience working with telecom services and an expense management system for a public or private organization. Two (2) years of professional experience establishing and maintaining satisfactory working relationships with fellow employees, management teams, vendors, and the public. Two (2) years of professional experience communicating effectively, both orally and in writing. Two (2) years of professional experience utilizing Microsoft Office Suite word processing, spreadsheets, databases, email applications, and other program systems for communications, tracking data, and developing and maintaining telecommunications reports.
Two (2) years of professional experience exercising judgement and discretion in developing, implementing and interpreting departmental policies and procedures. Work Hours: 8:00 am-4:30 pm Monday-Friday Work Location: 5020 Industrial Ave Springfield, IL 62703-5324 Office of Business Services Provisioning and IT Services Requests Provisioning Agency Contact: Job Family: Leadership & Management; Social Services About the Agency: The Illinois Department of Human Services serves families in need across Illinois.
Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness. This position DOES contain “Specialized Skills” (as that term is used in CBAs). As a State of Illinois Employee, you will receive a robust benefit package that includes the following: A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance 3 Paid Personal Business Days annually 12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 12 Weeks Paid Parental Leave Deferred Compensation Program - A supplemental retirement plan Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility 5% Salary Differential for Bilingual Positions Commuter Savings Program (Chicago only) For more information about our benefits please follow this link: www2.
illinois. gov/cms/benefits/Pages/default. aspx APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois. homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois. homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois. – click “Application Procedures” in the footer of every page of the website. State employees should include temporary assignments in the application profile.
Temporary assignment verification forms can be uploaded to the Additional Documents section. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: @SIL-P1.
Management & Executive Jobs refer to high-level positions within an organization that involve overseeing operations, making strategic decisions, and leading teams towards achieving business objectives. Individuals in these roles typically have significant experience and expertise in their respective fields. They are responsible for setting goals, developing policies, and ensuring the effective management of resources. Executive roles often include titles such as CEO, CFO, COO, and department heads, among others. Characteristically, these jobs demand strong leadership skills, excellent communication abilities, and a capacity to think critically and solve complex problems.
Management and Executive Jobs refer to positions at the higher levels of organizational hierarchy that involve overseeing operations, strategic planning, and decision-making. These roles typically include titles such as CEO, CFO, COO, department managers, and directors. Key characteristics of these jobs include leadership responsibilities, the ability to direct teams, craft strategic initiatives, and a focus on achieving company objectives through effective resource management. They generally require a combination of advanced education, extensive experience, and skills in communication, problem-solving, and critical thinking.
Management and Executive Jobs refer to positions at the higher levels of organizational hierarchy that involve overseeing operations, strategic planning, and decision-making. These roles typically include titles such as CEO, CFO, COO, department managers, and directors. Key characteristics of these jobs include leadership responsibilities, the ability to direct teams, craft strategic initiatives, and a focus on achieving company objectives through effective resource management. They generally require a combination of advanced education, extensive experience, and skills in communication, problem-solving, and critical thinking.
Management & Executive Jobs refer to positions within an organization that involve overseeing operations and making strategic decisions to guide the company towards its objectives. These roles are characterized by leadership responsibilities, high-level planning, and typically require extensive experience. Executives set the vision and goals, while managers ensure that daily activities align with these directives. Such positions often demand strong communication and interpersonal skills, as well as the ability to solve complex problems and adapt to changing business environments.
