Location: Bolingbrook, IL
Company: Essilorluxottica Group
service and sales techniques needed to grow in your career. Lens Crafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made Lens Crafters a leader in vision care for over 35 years.
GENERAL FUNCTION The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results. MAJOR DUTIES AND RESPONSIBILITIES While working in Retail Conveys a commitment
to providing unsurpassed customer service to all customers and patients with every visit. Assists customers in selecting frames & lenses that are best suited for them.
Suggests improvements & recommends solutions. Assists associates with difficult & complex areas. Anticipates problems before they occur; explores underlying reasons for recurring problems; goes beyond symptoms to get to root cause; strives to develop long-term solutions to problems. Performs work accurately & thoroughly as required. Demonstrates superior product knowledge. Strives to achieve exceptional results with every customer and patient every time. Serves as a responsible alternate store key holder. Brings associate
opportunities to the attention of management directly & in a timely manner.
While working in Lab, if applicable Custom fits glasses & precisely places prescription in lenses. Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology. Edges & mounts only when needed & within company guidelines. Ensures finished eyewear meets optical standards & customer requirements. Ensures associates complete training, & routinely conducts eyewear inspections with excellence. Completes & files store & lab paperwork thoroughly & accurately in a timely manner. Ensures associates are trained & skilled in doing the same.
Ensures approved safety programs are implemented & maintained consistently per standards. Creates a safe working environment for all. Demonstrates safe work practices. Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems. BASIC QUALIFICATIONS HS diploma/GED 1+ year experience Strong optical & retail experience Knowledge of current optical theory & merchandise Strong communicator & listener Strong inter-personal skills Strong basic math skills Sales skills Problem solving ability Familiarity with cash register, computers & calculators Leadership & training experience Edging & mounting experience Basic optics knowledge & optical measurement experience PREFERRED QUALIFICATIONS State licensure (if applicable) &/or ABO Certification in non-licensed states Lens Crafters Final Eyewear Inspector Certification Lens Crafters Quality, Fitting & Adjusting Program Optical machinery/instruments experience Customer service experience Accu Fit Digital Measurement System certification Knowledge of current store merchandise & lens options Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements.
In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Upon request and consistent with applicable laws, Essilor Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at -xyz X (be sure to provide your name and contact information so that we may follow up in a timely manner) or email xyz X@.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, interactionual aggression or stalking, religion, age, disability, interactionual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Native Americans in the US receive preference in accordance with Tribal Law.
manufacturer of electronic, electrical, and fiber optic connectivity systems. Molex offers over 100,000 products across a variety of industries, including data communications, medical, industrial, automotive and consumer electronics. What You Will Do Implement DDTC ITAR/ BIS EAR controls working with various stakeholders.
Customs Broker Management-Manage Customs Brokers, including establishing KPIs, Broker reviews. process improvement plans, where required. Manage the Molex duty drawback program. Support drawback sharing agreements with suppliers and customers to include coordinating -required drawback document turnover for customer duty drawback. Manage the Recon process for Molex
operations. Support FTZ operations including continuous improvement by use of FTZ automation modules. Analyze and expand FTZ operations where it is deemed beneficial.
Be the knowledge center for incoterms rules and their application. Experience with ACE reporting, providing monthly duty and brokerage reports. Manage tariff classifications & duty (inc S301) liabilities, valuation methodology used to import, reporting of assists, country of origin marking, and other customs agency requirements. Manage direct and indirect Customs Teams, establish SOPs - KPIs for all the Import & Export operations trade and duty management programs, providing guidance on duty savings opportunities.
CTPAT Program monitoring. Who You Are (Basic Qualifications) 6+ years of experience in a global manufacturing organization supporting Customs Operations 5+ years of supervisory and performance management experience Experience with SAP & ACE reports What Will Put You Ahead Bachelor's degree in business or relevant discipline Licensed Customs Broker CUSECO Certified Export Compliance Officer Strong leadership and decision-making skills High degree of integrity Principled Entrepreneurial Spirit Ability to tie corporate strategic initiatives into trade compliance organization resulting in trade reduction costs and hard/soft bottom-line savings Good organization skills and the ability to work across different functions and divisions.
Exercises solid business judgment. Excellent written and verbal communication skills, a good listener. Experience with Power BI This position does not qualify for VISA Sponsorship #LI-NN1 At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here. Who We Are As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications.
The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most.
Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region.
If you have questions on what benefits apply to you, please speak to your recruiter. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: http: ///doc/Everify. pdf
Management & Executive Jobs refer to positions within an organization that involve overseeing operations, making strategic decisions, and leading teams or entire companies towards their objectives. These roles typically require a mix of leadership skills, industry experience, and strategic thinking. Executives and managers are often responsible for setting goals, organizing resources, managing personnel, and ensuring that their department or organization meets performance targets. Distinctive characteristics of these jobs include high responsibility, decision-making authority, and frequently, a corresponding higher level of compensation reflecting their critical role in an organization's success.
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The Supply Chain Supervisor is responsible for assisting with the daily supervision of the Supply Chain teams. Supports warehouse management activities within the Retail Division, and provides coaching to employees to support the highest level of customer service and professionalism. RESPONSIBILITY LEVEL: Implements strategies to achieve the goals for the organization and supports supply
chain management activities. Implements, revises, and sustains policies, procedures and programs. Typically works on projects and initiatives that span 3 - 12 months.
PRINCIPAL DUTIES: 1. Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments. May serve as a team member or subject matter expert on formal projects or within the department. Effectively engages in change affecting her/him, communicating appropriately with supervisor. Follows through on learning, skill building, and practice necessary to adapt to change. 2. Problem Solving: Light supervision; works independently. Periodic review of work
by manager or senior coworker. Solves problems of moderate to advanced complexity; able to identify root cause, interpret data and resolve issues.
3. Technical Skill: Understands and applies professional principles and skills within area of specialization to modify processes to resolve situations. 4. Community Engagement: Champions Goodwill's community engagement initiatives and serves as an ambassador for Goodwill in the wider community. 5. Maintain consistent use of established methods to assure customer supply chain needs are provided timely and efficiently to both internal and external customers. 6. Observes donation trends with the ability to forecast loads and communicate with vendors to coordinate timely pick-ups, while ensuring the highest level of service is maintained with commodities product quality and accurate load weights.
7. Ensure operating procedures and policies are followed, along with asset protection and safety guidelines in accordance with company standards. 8. Supervise the efficient space layout and product allocation to ensure continuous flow of goods. 9. Consistently provides exceptional customer service while monitoring and coaching employees to do the same. 10. React to business needs and adjust work plan, schedules and resources to meet demands and specifications.
11. Follow defined processes for protection and usage of high value company assets including but not limited to forklifts, and other equipment. 12. Assure utilization of maintenance systems to ensure on-going Preventative Maintenance programs are in place and equipment is maintained in excellent operating condition. 13. Assist with interviews. Provides training and coaching of new and existing employees to increase employee satisfaction and maximize productivity. 14. Responsible for completing other duties/responsibilities as assigned. REQUIREMENTS: 1.
Two years of college education or experience equivalency, and a minimum of 3 years' experience. 2. Valid driver's license. 3. Coursework, training and/or work experience in Logistics Management a plus. 4. Flexible schedule. Nights and weekends may be required as business warrants. Must have working phone that allows for communication accessibility. CORE CULTURAL COMPETENCIES: 1. Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.
2. Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments. 3. Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.
4. Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed. 5. Drives Results: Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure. Sets high standards for own performance, showing determination in the face of obstacles and setbacks. 6. Ensures Accountability: Takes responsibility and ownership for successes and failures in own work.
Monitors progress of performance and changes approach accordingly, following through on commitments. PHYSICAL/SENSORY DEMANDS: Regularly lifts and/or moves up 10 pounds, frequently lifts and/or moves up to 20 pounds, occasionally lifts and/or moves up to 50 pounds. Moves about to accomplish tasks. Lift: Raises objects from lower to higher position or moves objects horizontally. Stoop, kneel crouch or crawl: Positions self to retrieve objects. Reach: Extending upwards or downwards to retrieve objects.
Worker is subject to weather conditions (hot, humid, dry, cold etc. ). Worker is subject to excessive noise. Worker is subject to hazards: proximity to dangerous machinery, moving vehicles, electrical currents, chemicals, or high places. Repetitive use of hands for handling and backssing products and equipment and computer use, vision required for backssing material working with and computer work, travel required. (GWINT) Equal Opportunity Employer
Management & Executive Jobs refer to positions within an organization where individuals are tasked with making strategic decisions, overseeing operations, and leading teams towards achieving business goals. These roles typically include titles such as manager, director, vice president, and CEO, and are characterized by their high level of responsibility, authority, and often, a requirement for extensive experience and leadership skills. Executives set the vision for the company, while managers implement strategies and policies to drive success. These jobs often involve complex problem-solving, strong communication abilities, and the capacity to influence and motivate others.
