Location: New York, NY
At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level.
Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at /diversity We're seeking a Head of Relationship Management (RM), MD, North America. This is a high-profile and critical senior sales leadership position, with a significant top line responsibility. The role oversees several market sectors, including US PFG, US Financial
Institutions, US Corporate and Structured Finance, as well as Canada. This is a 'leader of leaders' position, requiring excellent management skills and strategic vision.
The role holder will direct several RM leaders in achieving commercial targets, positioning MIS as the Agency of Choice, optimizing the organizational structure, and implementing strategic sales and marketing plans. Although the team primarily sells credit rating products, it also emphasizes positioning MIS as a thought leader in emerging risk areas like ESG, Cyber, and Digital Finance. This position involves close collaboration within the Commercial Group, such as Private Markets, Marketing, Pricing, Products, Sales
Enablement, Risk, and Operations, as well as the wider organization.
The role includes traveling to meet local sales teams, key customers and influencers, and attending events. Key Responsibilities: Sales Leadership : Responsible for driving sales growth across North America, developing and implementing strategic sales plans aligned with corporate goals. This includes identifying key growth opportunities and ensuring the sales team is effectively targeting these opportunities. Team Leadership and Development : As a leader of leaders, responsible for managing and developing leaders. This involves setting clear expectations, providing ongoing feedback and coaching, and creating opportunities for development and growth.
Strategic Planning and Market Intelligence : Oversight of developing strategic plans for each of the market sectors, taking into account market trends, customer needs, and business objectives. This involves working closely with other senior leaders to align strategic plans across the organization. Keeping abreast of market trends, and continuous monitoring for market opportunities and challenges. Relationship and Stakeholder Management : Regular interaction and engagement with key stakeholders, both internal and external. This includes senior management, clients, regulatory bodies, and industry groups.
Cross-Functional Collaboration Work closely with other teams, such as Sales Enablement, Marketing, Products, Pricing, and Operations to ensure strategy alignment and to leverage cross-functional capabilities. This involves regular communication and collaboration to ensure that the sales team is effectively supported and customer needs are being met. Performance Management : Responsible for monitoring and managing the performance of the sales team, ensuring that targets are met and teams deliver against their responsibilities.
This involves regular performance reviews, and implementing strategies to improve performance. Compliance and Risk Management: Ensure that all activities and operations are compliant with relevant laws, regulations, and standards. This involves acting as the 1st line of defense, and working closely with Moody’s risk and control functions. Innovation and Continuous Improvement: Responsible for driving innovation, continuous learning, and improvement. This involves identifying and implementing new technologies, tools, and processes to enhance efficiency and effectiveness. Outreach and Travel: Expected to spend up to 20% to 30% of the time on the road meeting customers and key influencers.
Capabilities: Experience : Proven experience in a leader of leaders role within the financial services sector, preferably with a focus on relationship management or sales. Domain experience in Debt Capital Markets and or Structured Finance is required. Previous experience in managing a team of leaders and achieving commercial targets is essential. Knowledge : Comprehensive understanding of the debt capital markets, its eco-system, market trends, competitive environment, and potential threats.
Familiarity with evolving risk areas, like ESG, Cyber, and Digital Finance, would be beneficial. Skills : Strong leadership and team management skills, including the ability to attract, train, and retain talented leaders and staff. Strong ability to mentor team leaders and other team members and aid in their professional development Excellent strategic planning and execution skills, with a proven ability to develop and implement effective sales & marketing strategies. Strong cross-functional collaboration skills, with the ability to work closely with other teams within the organization Excellent communication and presentation skills, with the ability to act as a spokesperson at events and conferences.
Ability to effectively represent the voice of the customer within the organization Excellent negotiation and influencing skills. Ability to effectively and eloquently chair several meetings daily with customers and intermediaries across a large range of different profiles on short notice or with little preparation Technology Proficiency : Familiarity with Salesforce, data analysis tools (like Excel or Tableau), and virtual communication platforms (like Zoom or Microsoft Teams). Experience with application of Gen AI and Digital Finance are preferable.
Experience with Regulatory Compliance: Experience with specific regulatory environments (like Dodd-Frank, Basel III, or GDPR) desired. At minimum, evidence of sensitivity to work in a regulated environment. Ability to identify, articulate and manage business risks. Travel : Willingness and ability to travel between 20% to 30% of the time to meet customers and key stakeholders. Academic Qualifications / Work Experience: Bachelor's degree in Business, Finance, or a related field is typically required. Advanced degrees or professional certifications such as an MBA or CFA may be preferred Minimum of Undergraduate degree preferably in finance, accounting, business or economics.
Graduate degree desirable.15+ years of experience in the financial services industry, alternatively strong transferable skills from another industry. Experience in a management position in a sales, business development and/or client relationship role is essential. Expert level knowledge of key characteristics and dynamics of capital and credit markets. For US-based roles only: the anticipated hiring base salary range for this position is $270,000 to $391,500 , depending on factors such as experience, education, level, skills, and location.
This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement. Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, interaction, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, interactionual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.
Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email xyz X@.
This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications. For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance. This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act. Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law.
Click here to view our Pay Transparency Nondiscrimination statement. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on Compliance Net Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.
For more details: jobs-search. org/finance_new-york-r782074/md-head-of-relationship-management-north-america-new-york_i1954536539
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