Blossom Bar Department Manager - (Organic Juice and Smoothie Bar Manager) | New Albany, IN

Detailed Information

  • Location: New Albany, IN

  • Company: Rainbow Blossom

team members from all walks of life. At Rainbow Blossom, you will find a professional environment that is supportive of your career goals as well as your personal goals. The Blossom Bar Department Manager oversees all operations of the Blossom Bar within Rainbow Blossom.

The Blossom Bar Department Manager will be responsible for ensuring the smooth operation of the Blossom Bar, including processing customer orders, training, supply ordering, scheduling, open communication with the management within the store and excellent customer service. The Blossom Bar Department Manager will be responsible for employee management within the Blossom Bar department, including interviewing, hiring, and

terminating Team Members, as well as holding Team Member accountable to expectations. This position reports directly to the Food Service Manager. This is a full-time position, not to exceed 40 hours each week.

Requirements Experience with Microsoft Office, including Word, Excel, and Outlook 1+ years' experience in food handling 1+ years' experience in customer service Must have a Food Service Manager Certification completed within 90 days of hire Desired Skills Demonstrate leadership capability by setting an example for the team and delegating tasks out appropriately to maintain store efficiency. Must be able to delegate responsibilities and follow up to ensure compliance. Must actively

mentor staff, providing support and feedback based upon performance.

Must have great communication skills by showing the ability to listen, ask questions, and provide clear instructions. Maintain a positive attitude and the highest levels of professionalism as you lead your team. Must be able to provide the highest level of customer service to our customers, going above and beyond to take care of their needs. Must be able to handle multiple demands in a calm and orderly manner, addressing each issue according to its priority. Ability to provide constructive feedback to employees based on job performance, fostering continuous improvement. Ability to hold others accountable and set clear expectations for staff members.

Must be able to put together a plan and follow through consistently on commitments. Ability to work a flexible work schedule, including nights, weekends, and holidays, as needed. Must feel comfortable describing Blossom Bar items to customers and assisting customers by making recommendations. Maintain a clean and organized workspace, utilizing a " clean as you go" attitude, to ensure an inviting bar/station both in front and behind the counter. Responsibilities Maintain retail inventory levels for all Blossom Bar products, including juices and milks.

Order supplies, as needed, to maintain an ongoing inventory, while projecting future needs for the department. Must ensure the Blossom Bar Team follows all establish policies and procedures for food prep, quality control, portion control, and safety. Must have a solid understanding of food safety knowledge with the ability to teach and hold Team Members accountable if issues arise. Oversee side work and ensure that Team Members are meeting expectations. Scheduling Team Members to ensure proper coverage every day throughout the week. Ensure projects are completed properly and on time, as needed for the department.

Must ensure recipes are followed accurately while maintaining quality control at all times. Ensure Team Members are working in a safe and productive manner at all times. Serve as the dedicated point of contact for on-call responsibilities, ensuring seamless coverage and timely response to call-outs. Conduct bi-weekly payroll processes to guarantee accurate and timely compensation of staff members. Manage inventory and order necessary supplies for the Blossom Bar to ensure smooth operations. Conduct comprehensive training sessions for Blossom Bar employees, ensuring proficiency in product knowledge, customer service protocols, and operational procedures.

Conduct thorough 30-day, six month and annual reviews for employees, offering valuable insights to support employee development. Create and maintain weekly schedules, adhering to break policies and staying within established labor budgets. Resolve customer and staff questions, complaints, or concerns in a manner that ensures satisfaction and resolution. Handle employee hiring and termination processes as needed, ensuring adherence to company policies and procedures. This list of job responsibilities is considered a general outline of the position.

This position is expected to do whatever it takes to get the job done to ensure the successful operation of the Blossom Bar. This position will be required to lift up to 20 pounds often and 50 pounds rarely. This position will often be indoors in a climate-controlled environment. This position will be expected to work occasionally in a cooler and/or freezer. This position will be expected to stand and walk for long periods of time, to sit and squat or kneel occasionally, and to climb rarely.

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