VP, Strategic Accounts & Labor Relations | San Diego, CA

Detailed Information

  • Location: San Diego, CA

  • Company: Gallagher

risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

Overview: The VP, Strategic Accounts & Labor Relations is responsible for the overall planning and management of client relationships, overseeing assigned strategic initiatives, deepening relationships, and supporting the General Manager in service of the Board. Responsibilities: Accountable for Account Executive Team, having both renewal/retention and

new business goals. Responsible for the combined functions of the development and successful acquisition on new business revenue from new and existing clients and providing a high level of client service to assigned accounts.

Provide customer service support to the largest and/or most complex clients. Develops and implements the function's policies and procedures and its operating plans. Anticipates and provides solutions to the most complex business, operations, and customer service problems. Provides leadership to Managers, Supervisors, and/or senior professional staff. Directs plan of action to achieve department goals. Provides consulting services, business expertise, analysis, and

recommendations, typically relating to client initiatives. Lead participating employer strategy and planning.

Responsible for managing the relationships to ensure the highest level of client satisfaction. Support VEBAs aggressive growth plan to in the school district and public sector market. Build, manage and oversee a service team focused on delivering an excellent experience for retention of existing districts. Facilitate feedback to different areas of the Trusts business regarding operational needs, business opportunities and marketing/sales programs. Serve as the point of escalation for issues from the field and lead efficient resolution of issues. Speerhead Special Projects based on VEBA Strategic Plan that are within scope of skills and abilities.

In partnership with the General Manager, cultivate meaningful relationships with board members and key parties. Qualifications: Required: Bachelor's degree and 7 years related experience required. Excellent knowledge of the insurance brokerage business. Preferred: Professional designation such as Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC) or Associate in Risk Management (ARM) preferred. Excellent sales capabilities; outstanding verbal and written communication skills.

Track record of competitive success. Behaviors: Must be able to build collaborative and mutually meaningful relationships with internal and external clients. Strong communicator at all levels. Additional Information: Click Here to review our U. S. Eligibility Requirements We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.

Required Preferred Job Industries Customer Service Associated topics: ad, business, cmo, demand generation, government, marketing, marketplace, product market, public, regulatory

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