Location: New York, NY
Company: Planned Parenthood Federation Of America
with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions.
We do all this because we care passionately about helping people lead healthier lives. Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U. S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization
formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education.
Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (PPAF) seek a Director of Facilities Operations. This job reports to the Deputy Chief Operating Officer (DCOO), Chief Internal Audit Manager in the National Office, Safety, Security & Workplace Services team. The Facilities Operations team manages and maintains our office workspaces and offices critical to achieving the organization's mission through supporting our National
Office workplace culture and operations. This role is based in our New York City office and also covers our Planned Parenthood Global offices in Africa.
Purpose: This Director will provide day-to-day support to ensure all aspects of our facilities are maintained at the highest standards to support our business operations. This role requires a strategic thinker with strong leadership, problem-solving, and communication skills, who can drive efficiency and effectiveness in facility management processes. They will be responsible for overseeing the planning, execution, and management of the physical workspaces in our offices, as well as adapting existing policies or strategies to specific operational contexts.
The ideal candidate will be an agile individual that can manage multiple tasks, with an attention to detail, and has the ability to think ahead to maximize the efficiency and effectiveness of our work. They must be able to respond to emergency situations, provide concise briefings to leadership, as well as be available after normal business hours to respond to emergencies or time sensitive matters. Delivery: This Director is a key leader within the Safety, Security, and Workplace Services team and must provide concise, timely, and relevant updates to the Deputy Chief Operating Officer and key stakeholders.
Their responsibilities will include but are not limited to, providing: Strategic Leadership: Develop and implement a comprehensive facilities management strategy aligned with the organization's goals. Collaborate with executive leadership to integrate facility management into overall business strategies. Operational Oversight: Manage daily facility operations, including maintenance, repairs, renovations, and space planning. Ensure all facilities comply with regulatory requirements, health and safety standards, and environmental sustainability initiatives.
Project Management: Oversee capital projects, renovations, and upgrades to facilities. Coordinate project timelines, budgets, and resources to ensure successful completion within scope and timeline. Emergency Preparedness: Partner with the Safety, Security, and Workplace Services National Office Security and Business Continuity teams to implement emergency response plans, including disaster recovery and business continuity plans. Support drills and ensure facilities are equipped to handle various emergency scenarios. Space Utilization and Planning: Collaborate with teams within the Safety, Security, and Workplace Services to optimize space utilization, ensuring efficient layouts and allocations that meet evolving business needs.
Reporting and Metrics: Establish performance metrics and key performance indicators (KPIs) to monitor the effectiveness of facility operations. Generate regular reports for senior management detailing facility performance, expenditures, and trends. Innovation and Sustainability: Identify and implement innovative solutions to improve facility operations, reduce energy consumption, and enhance sustainability efforts. Engagement: Advise managers and team members on new workspace approaches and their requirements to sustain service quality and delivery within the context of the wider Operations program.
Make stakeholders aware of opportunities or challenges emerging in facility operations; Work with clients and external collaborators on project design approach, ensuring practicality of delivery methods and measurability of outcomes. Oversee facilities management in the New York City Office to support the operational needs of the office; duties also include support of our Washington, DC Office, as needed. Supervises the custodial staff that maintains cleaning operations within our offices.
Manages and oversees work with external partners and vendors, including the initiation and execution of any related contracts. This includes, but is not limited to, engagement with building management, property management, engineers, general contractors, HVAC (heating, ventilation, air conditioning), electricians, and other service providers. Knowledge, Skills and Abilities (KSAs): Bachelor's Degree in Facilities Management, Business Administration, Engineering preferred. Minimum of 10 years of relevant experience in facilities operations with 5 years of leadership experience, working with direct reports.
Relative industry certification such as CFM, FMP, or CCM. Familiarity with facility management software and computer-aided facility management (CAFM) systems. Sound understanding and experience in life-safety practices, facilities operations, and facility management. Knowledge of standards and statutes of regulatory agencies including OSHA and Environmental Protection groups. Understanding of managing capital projects. Ability and willingness to perform heavy physical work, heavy lifting, pushing or pulling is required of objects weighing up to 50 lbs as required occasionally.
Has high ethical standards and demonstrates exemplary customer service skills. Ability to both " get in the weeds" and see the larger picture. Willing to " roll up their sleeves" to do hands-on Facilities-related tasks. Proven ability to work independently and collaboratively. Extremely organized, process-oriented, self-starter who works well in a fast-paced environment. Strong oral and written communicator with excellent interpersonal skills and the ability to build strong, effective partnerships with both internal and external stakeholders to work effectively across difference, soliciting feedback and input from significant stakeholder groups.
Flexibility and ability to adapt to quickly changing priorities and ambiguous situations Commitment to PPFA's mission and diversity, equity, and inclusion, particularly surrounding race equity. The ability to navigate challenging situations and personalities with diplomacy and fairness. A deep commitment to Planned Parenthood's mission of promoting interactionual and Reproductive Health. Must possess a valid passport and be able to travel internationally.
Travel: Less than 10% domestically, with travel to Africa or other global locations, as needed. This role is based in the NY Office Monday-Friday (except holidays) and is not a hybrid role. Total offer package to include generous vacation + sick leave + paid holidays, individual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts. We value a truly diverse workforce and a culture of inclusivity and belonging.
Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, interaction, national origin, age, disability, veteran status, marital status, interactionual orientation, gender identity, or any other characteristic protected by applicable law. We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. PPFA participates in the E-Verify program and is an Equal Opportunity Employer. #LI-SY1PDN-HRAll roles that are denoted as NYC, DC, or both will be on a hybrid schedule, requiring 2-3 days per week in the office.
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