Vice President - Product Manager - Offer Experiences | Wilmington, DE

Detailed Information

  • Location: Wilmington, DE

  • Company: Jpmorgan Chase Bank, N.A.

part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers

value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Quickly become a subject matter expert and passionate leader who will push for innovation with all cross-functional partners Target KPIs and performance metrics, customer insights, research briefs, strategic analysis - these should excite you to become a data and customer oriented product manager Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management with

a with a customer-first mindset Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience that included taking on any gaps, issues, and / or opportunities, large or small Experience delivering clear and robust presentations and telling clear and cohesive stories in executive forums Experience with customer experience (CX).

Someone that is an enthusiast who loves to roll up their sleeves and get their hands deep into every element of the experience Experience demonstrating the ability to partner closely and clearly across a spectrum of Product, Design, Technology, and Data Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization with the ability to pivot quickly and deliver in a fast-paced, dynamic environment A passion for transforming ambiguity into products and services that delight customers Experience in the card acquisition space, including preapproval experiences and implications of both the front and backend capabilities Experience working with technology that has conditioned you to be comfortable with data driven decisions, and given you a meticulous eye for design Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

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