Operations Manager | Austin, TX

Detailed Information

  • Location: Austin, TX

  • Company: Friends Of The Children Austin

professional full-time mentors to the most vulnerable youth in our community for 12.5 years, kindergarten through high school graduation. Friends of the Children Texas gives guidance to the local chapters in Texas, currently in Houston and Austin. We are hoping to expand to more cities in the future!

The ideal candidate for this position will: Be culturally competent. Be passionate about working to end generational poverty. Have superior scheduling and time management skills. Have a commitment to detail accuracy. Are you this amazing leader? Here is what we have to offer you: A committed leader and board of directors who are passionate about working together to create an extraordinary

organization. You’ll be part of a dynamic and supportive national network with a proven, evidence-based, highly unique model. Respect for work-life balance. You will work hard, and we expect you to recharge your batteries.

A comprehensive benefit package including three weeks of paid vacation, paid holidays and paid sick leave. Most of all, you get to be a leader at an exceptional organization that helps children facing incredible odds change their life story every day. The following statements are intended to describe the general nature and level of work to be performed by individuals assigned to this position.   They are not intended as a comprehensive list of all responsibilities,

duties, and skills required of personnel so classified: The Operations Manager supports the day-to-day functions of Friends Texas and is responsible for assisting the Executive Director and supporting the organization through a variety of administrative functions during regular business hours.

The ability to work as part of a small team and effectively manage multiple projects and tasks while keeping them on track is critical. RESPONSIBILITIES Executive Support Acts as the primary support to the Executive Director in the management of Friends Texas. Participates in stakeholder meetings and other events, as required. Investigates and researches special projects and provides the Executive Director with recommendations.

Researches, selects, and manages contractors and vendors as needed. Coordinates with the IT provider for any necessary IT needs. Collaborates with the Executive Director to monitor the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices and makes any necessary modifications to policies and practices to maintain compliance. Coordinates and oversees facility expansions or updates. Manages Friends of the Children Texas website and social media platforms. Manages Board of Directors logistics, including scheduling, coordinating with hosts/caterer, preparing materials, surveys, registrations, and other projects.

Manages the preparation of collateral for all meetings and events. Coordinates with Friends National and the other Texas chapters for meetings, compliance, and information sharing. Maintains an organizational calendar of events; manages executive schedules. Takes notes during meetings, and tracks action items. Completes other projects as assigned. Office Management Serves as the first point of contact for people visiting or calling the organization. Develops and maintains office procedures.

Oversees the handling of incoming mail to ensure proper processing and management. Manages supplies necessary to run Friends Texas efficiently and effectively. Monitors the general email inbox and directs email to the appropriate parties. Operations Completes and maintains official contracts and MOUs. Coordinates the process of payroll for the team. Maintains organizational records and an inventory of key documents. Finance and Grants Management Reviews and processes all expenses for the team and prepares reports for the National finance team. Prepares deposits, tracks and pays invoices, and records payments.

Partners with the National and Texas chapters’ finance teams, as necessary, to develop financial reports and budgets. Prepares and maintains grant tracking/compliance tools, and facilitates communication between staff, grantors and the National finance team. Manages federal/state grant reporting and is point person for the auditors. Prepares monthly financial schedules and is able to review and interpret financial reports. Development/Communications Processes donations and updates donor records. Prepares mailings to donors. Manages special event registration and logistics.

Attends and supports special events. Required Education, Experience, Knowledge, and Abilities Bachelor’s degree preferred. In lieu of a degree, 7 or more years of relevant experience may suffice. Minimum 5 years in an operations role, preferably with a non-profit. Strong organizational skills and ability to prioritize tasks. Excellent communication skills, both written and oral. Ability to interpret financial reports. Previous experience with financial reporting and transaction processing. Previous experience with grant tracking/auditing. Proficiency in Microsoft Office Suite, expense reporting platforms, and CSM (Bloomerang).

Professional and emotional maturity that demonstrates warmth, dependability, responsiveness, initiative, flexibility, knowledge, credibility and a good sense of humor. Ability to interact effectively and maintain positive working relationships with vendors, grant seekers, grantees, board, Friends of the Children chapters and staff. Friends of the Children is an Equal Opportunity Employer, committed to addressing discriminatory practices, and to working toward racial equity and inclusion. The equal employment opportunity policy of Friends of the Children provides fair and equal opportunities for all employees and job applicants regardless of race, color, religious creed, national origin, ancestry, age, interaction, gender, pregnancy, interactionual orientation, marital status, familial status, disability, or genetic information, incompliance with applicable federal, state, and local law.

Friends of the Children hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We use the Hiring Thing ATS to communicate with all candidates. Be sure that you are checking your spam, junk, or other folders so that you don't miss an email from us.

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