Location: Houston, TX
Company: Texas Children's Hospital
Lieutenant or above. In addition to that, the Commissioned Security Sergeant is to assist in protecting the staff, patients, visitors and assets of Texas Children's Hospital. To support the Texas Children's Hospital by providing a visible front-line supervisory presence, efficiently handling customer inquiries, requests for assistance, conduct weapons and equipment inspections and document as needed, and ensuring smooth traffic flow.
To provide support to the Security Operations Managers and Lieutenants as required. Acts as shift supervisor in the absence of the lieutenant or manager as directed. Think you've got what it takes? Job Duties & Responsibilities Provides supervisory security
functions at designated posts and patrol locations. Oversees the patrol and law enforcement activities during an assigned shift. Inspects, gives instructions to, and assigns beats to Commissioned Security Officers.
Maintains discipline and ensures that Department rules, policies and POST orders are followed. Assists Officers in follow-up incident investigations and may personally participate in the incident investigation, including the routine gathering of evidence, questioning of witnesses, and other pertinent needs. Insures that Commissioned Security Officers are dispatched to the scenes of incidents, accidents, and other emergency situations, and assists on these calls where required.
May participate in all normal patrol activities, including enforcing hospital, local and State laws, making arrests, administering first aid.
Provides next level of escalation of situations or complaints for the security staff. Mediates and de-escalates the situation. Reports to security leadership any personnel performance issues. Carries out responsibilities in a firm but courteous manner, seeking to invoke a willing response from visitors and employees. Patrols the Hospital. Actively patrols the hospital as assigned, observing all conditions inside and outside of the hospital for potential threats to the safety of patients, visitors, employees and medical staff.
Ensures that all equipment, including radios and keys, are functional at the beginning of shift and reports any issue to their immediate supervisor. Reports any hazardous conditions and suspicious activity to the supervisor on duty and Mission Control dispatcher immediately, using radio and other means of communication according to established departmental procedures. Completes Daily Activity Reports (DAR), Incident and TCH Online reports as required by hospital and departmental procedures. Monitors traffic and parking in designated areas. Maintains effective and smooth traffic flow in the concourses.
Ensures that all emergency vehicles have ready access to Emergency Center dock for offloading of patients. Ensures that all customers' parking needs are expeditiously handled. Enforces parking rules and regulations on TCH property. Aids in coordinating patient transport/escort from helistop/ambulance bay to inpatient areas. Assists with Pedestrian Assistance post as requested or scheduled to ensure that post is always staffed. Operates Texas Children's Hospital vehicles and other assigned duties. Safely operates and maintains Texas Children's Hospital owned vehicles as directed by supervisor and departmental procedures.
Operates and maintains TCH and departmental equipment and supplies. Responds to emergency situations. May respond in the case of an emergency and use AED, or assist in providing basic life support, and or utilize Personal Protective Equipment. Responds to and assists hospital personnel with patient transport, elevator prioritization and reports during fire alarms, accidents, missing child alerts and elevator entrapments. Trains for and responding to disaster situations in the hospital to include visitor management functions, emergency lockdown, perimeter patrol and other emergency job functions.
Responds to emergency mental health calls for service to verbally de-deescalate patients and visitors who might be agitated or physically violent; implements CPI techniques to assist clinical staff in physically controlling patients when necessary. violent; implements CPI techniques to physically control persons when necessary. On occasion serves as team lead for group of volunteers during emergency situations. Attends training and keeps certifications up to date. Attends and completes hospital and departmental required training. Successfully completes all necessary exams for initial and ongoing certifications.
Successfully qualify on a biannually basis in order to always carry a firearm while on duty. Assist in conducting Basic Training, Departmental Training, and In-Service Training as directed. Limited Supervisory Duties. In the absence of the lieutenant or manager, ensures operational readiness at all times by the following: Ensures that all equipment, including radios and keys are functional at the beginning and during all shifts, and reports any variances to management Responsible for maintaining and consistently reviewing/updating the staffing calendar to ensure that minimum security coverage is met Escalates any requests for additional, overtime, or gap coverage to operations manager on a proactive basis to allow for the appropriate scheduling of resources Proactively communicates with all shift supervisors across all shifts and requests assistance with coverage well enough in advance to allow for scheduling and to ensure that all minimum staffing requirements are maintained Trains Security Staff on the post or position job functions Conduct post checks to ensure that the Security Officers are following proper security and customer service etiquette Clarifies the security staff policy and procedures for the position assigned Skills & Requirements Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children's unless approved for a medical or religious exemption.
Require H. S. Diploma or GED Required Licenses/Certifications: LCSO - Commissioned Security Officer by the Texas Department of Public Safety - Private Security Board, acquired within 180 days of entering the role CAHSO - Cert Adv Healthcare Sec Officer by the International Association for Healthcare Security & Safety (IAHSS), acquired within 90 days of entering the role TDR - Texas Driver's License State of Texas, acquired within 90 days of entering the role Must pass a Motor Vehicle Record (MVR) check demonstrating a clear driving record as defined by the routine driver qualifications outlined in the Texas Children's Fleet Safety Policy and Procedure by the job entry date.
Must also maintain a clear driving record. Must pass a Physical Fitness Test performed by Texas Children's Employee Health Services and/or an affiliate by the job entry date Required 3 years Security, law enforcement, or military experience A Bachelor's degree may substitute for 2 years of the required security, law enforcement, or military experience Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world.
When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.
S. News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years. Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; and Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston.
We have also created the nation's first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.
org for career opportunities. You can also learn more about our amazing culture at infinitepassion. org. Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, interactionual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Law Enforcement & Security Jobs encompass a wide range of careers focused on upholding the law, protecting citizens, and ensuring public safety. These professions include police officers, detectives, security guards, and cybersecurity specialists. Key features of these roles often involve crime prevention, investigation, emergency response, and the enforcement of legal statutes. Individuals in these positions typically possess strong ethical standards, analytical skills, and physical stamina. They may work in various settings, from urban streets to digital domains, requiring adaptability and continuous training to address evolving threats and maintain peace and order.
Law Enforcement & Security Jobs encompass a range of professions dedicated to maintaining public safety and order. Individuals in this field work for police departments, government agencies, and private security firms. Key characteristics of these jobs include enforcing laws, preventing crime, carrying out investigations, and providing protection to individuals and properties. These roles often require strong communication skills, critical thinking, and the ability to handle high-pressure situations. Due to the nature of the work, employees must possess a strong sense of duty, integrity, and often undergo specialized training to effectively respond to various threats and emergencies.
Medical, dental, and vision options 401K with company match Wellness Program with incentives Holiday shift pay Employer-paid life insurance DUTIES Read and execute typical post orders Perform interior and exterior patrols on foot and via golf cart Apply security procedures to backss and deescalate situations Manage conflict and communicate with diverse groups of people Write incident reports regarding violations of rules, procedures, and/or operational orders by employees, tenants, visitors and other officers.
Utilize technology to monitor and inspect various areas QUALIFICATIONS High School diploma or equivalent Valid Driver License Computer skills and typing Strong verbal and written
skills (grammar, sentence structure, etc. ) Ability to remain calm and exercise sound judgment Physical Demands and Work Environment: Walking and standing for two or more hours at a time Climbing several flights of stairs without stopping Patrol indoor and outdoor areas during clear and inclement weather Periods of sitting for one or more hours at a time These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.
Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions. Employment contingent on drug screen and background check EEO: Minority/Female/Veteran/Disability Security, security ambassador, security patrol
presence and visible deterrent to crime and client rule infractions; detects suspicious activities; watches for criminal acts or client rule infractions and addressed them appropriately. This position primary function is to assist with access control and visitor management into appropriate secure areas.
This position documents the access through the visitor management system at their assigned post. The Security Officer NCSO also observes and reports any issues dealing with safety and security of their assigned post to the Security upper leader. Think you've got what it takes Job Duties & Responsibilities • Provides security functions at designated posts during varying hours and shifts
• Observes all persons entering and exiting the Hospital and/or assigned area of responsibility; maintains visitor and entry logs • Ensures that the required sign-in logs and documents are properly maintained as prescribed by departmental procedures • Monitors all carry out items and inspects them when the situation warrants • Provides proactive customer service functions to employees and visitors of the hospital.
Always maintains a professional appearance and demeanor. Carries out responsibilities in a firm but courteous manner, seeking to invoke a willing response from visitors and employees • Provides security functions at designated post locations • Monitors the area as assigned,
observing all conditions around their post and/or floor assigned for potential threats to the safety of patients, visitors, employees, and medical staff • Reports any hazardous conditions and suspicious activity to the Sergeant, Lieutenant or Mission Control dispatcher immediately, using radio and other means of communication according to established departmental procedures • Completes Daily Activity Reports (DAR), Incident, and TCH Online reports as required by the hospital and departmental procedures.
• Assists in emergency situations by following the proper procedure for response • Enforces departmental and organizational rules for area assigned • Documents incidents as directed by security supervision • Provides outstanding service to meet the organizations goals and values • Operates and maintains TCH and departmental equipment and supplies in good working order • Ensures daily functionality of radio equipment and reports any operational issues to the supervisor • Conducts all other duties assigned by Security Supervisors on an as needed basis.
• If certified in Basic Life Support (BLS), may respond in the case of an emergency and use AED and Personal Protective Equipment • Responds to and assists hospital personnel with patient transport, elevator prioritization and reports during fire alarms, accidents, missing child alerts, and elevator entrapments • Trains for and responds to disaster situations in the hospital including visitor management functions, emergency lockdown, active patrol, de-escalations, security standbys, and other emergency job functions.
• Attends and completes hospital and departmental required training • Successfully completes all necessary exams for initial and ongoing certifications • Attends training and keeps certifications up to date Requirements • Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children's unless approved for a medical or religious exemption • H.
S. Diploma or GED • Licenses/Certifications: BLS - Cert-Basic Life Support by the American Heart Association, NCSO - Non-Commission Security Officer by the Texas Department of Public Safety - Private Security Board, acquired within 90 days of entering the role, TDR - Texas Driver's License by the State of Texas, acquired within 90 days of entering the role, and must pass a Motor Vehicle Record (MVR) check demonstrating a clear driving record as defined by the routine driver qualifications outlined in the Texas Children's Fleet Safety Policy and Procedure by the job entry date.
Must also maintain a clean driving record • 1 year of Security, law enforcement, military, or customer service experience Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.
S. News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years. Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; and Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston.
We have also created the nation's first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
To join our community of 14,000+ dedicated team members, visit texaschildrenspeople. org for career opportunities. You can also learn more about our amazing culture at infinitepassion. org. Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, interactionual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
