Service Technician | Corona, CA

Detailed Information

  • Location: El Centro, CA

  • Company: Accurate Chemical

new direct Accurate customers. Cultivate and manage Distributor and Broker partners; facilitate frequent meetings and set expectations on proper procedures for bringing on new business. Increase profitability by identifying sales opportunities within existing customers.

Conduct accurate install surveys; foster frequent and clear communication between internal operations, Distributors and Brokers to close business. Service & Operations (40%) Set the example for exceptional service standards; provide technical field support and training as needed. Responsible for execution and organization of parts, dispenser, equipment and direct-ship product orders as well as inventory management for

the pacific northwest. Be the main point of contact and act as a liaison between service technicians in your territory and the operations and administrative teams at headquarters (Tempe).

Conduct oversight of customer accounts by doing site audits to ensure proper preventative maintenance is performed. 24/7 mentality - be on-call and ensure after-hour and weekend service calls are responded to and resolved in a timely and efficient manner. Conduct site trainings at customer locations on proper equipment and chemical use. Oversee test locations to ensure all customer needs are met. Organize large rollouts; work with our internal operations team and coordinate with customers to devise plans

for flawless installations. Install and maintain chemical dispensing systems, dish machines and water softeners at restaurants, hotels, schools and health care facilities.

Act as a change-agent by providing insight on how to improve our chemical and service program. Other duties and responsibilities as Supervisory Responsibility This position will oversee 2-3 direct reports. They will serve as a coach and mentor for service and sales personnel in their given territory. The ideal candidate will have : High School Diploma or Equivalent A minimum of 5 years' experience in the Chemical Sales/Service industry A minimum of 5 years' experience managing Distributer relationships Dish machine installation and preventative maintenance experience Proficient in Microsoft Office (Outlook, Word, Excel) Ability to operate a smart phone, conduct internet research and learn new technologies Ability to lift with little to no restrictions Ability to travel by car and plane (valid driver's license required) Able to follow safety standards that vary from site to site Organizational skills and the ability to multi-task Proven ability to train others Strong sense of urgency Solid judgment along with decision-making skills Excellent verbal and written communication skills Extensive management experience Vendor management experience Familiarity with Adobe Acrobat Platforms Professional, flexible and positive team player that is self-directed and self-motivated Outstanding relationship-building skills coupled with a high degree of responsiveness and integrity Competitive Compensation Package including : This is a full-time Exempt position.

Hours of work are Monday through Friday, 40 hours per week, along with on-call responsibilities. This position is eligible for overtime for work in excess of 40 per week. Competitive Wage Paid time off including: 2 weeks' vacation, paid sick time and 7 paid Holidays 401(k) Plan with company match Medical/Dental/Vision/STD/LTD/Life & AD&D Job Posted by Applicant Pro

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