Customer Service Tech PT Houston | Houston, TX

Detailed Information

  • Location: Houston, TX

  • Company: Fibertown

assist customers and engineers escalating issues to On-Call personnel performing a moderate level of physical activity including accessing equipment on the roof and lifting or moving servers or equipment up to 30 lbs. the candidate will need to be capable of climbing several sets of stairs each shift.

providing level 1 technical support to customers and engineers working independently for 9 hours at a time in set shifts primarily on weekends and Holidays Expectations: candidate should have a HS diploma or equivalent with some college preferred basic knowledge of PC's, servers, network hardware and their components functional knowledge of software applications including Microsoft Office

required excellent written and verbal communication skills required critical thinkers are a plus candidate will be available for additional shifts as needed punctual, responsible, and reliable without fail high weekend and holiday availability high integrity is required due to the sensitive nature of our operating environment This is a weekend and holiday position with scheduled work hours primarily on Saturday, Sunday, and Holidays.

Fibertown is an Equal Opportunity Employer. Job Posted by Applicant Pro

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