HVAC Dispatch / Client Services Rep | Carrollton, TX

Detailed Information

  • Location: Midlothian, TX

  • Company: Coomes Air Conditioning & Heating

the following benefits and perks to our HVAC Dispatch / Client Services Rep: Medical insurance A company-matched 401(k) Paid holidays Paid time off (PTO) Training and promotion opportunities Long-term career path potential So, now that you've learned the who, what, where, and why, you may be wondering HOW?

It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon! THE IDEAL HVAC DISPATCH / CLIENT SERVICES REP Career-minded - ready to take the next step in your career as a dispatcher Positive - a can-do attitude that helps you rise to challenges Team player - get along well with others and have a true understanding of teamwork Passion for customer

service - real desire to do quality work and ensure customer satisfaction Multitasker - prioritize and juggle multiple tasks effectively throughout a busy work day Communicator - easily forms communication bridge between client and technician Professional - can be depended on to pay attention to the small things that help build a loyal clientele Did we just describe you?

If so, please read on about how to provide outstanding customer service as a dispatcher on our team! ABOUT COOMES AIR CONDITIONING & HEATING Our small family-owned company has been providing stellar service to our South DFW customers while servicing, maintaining, and replacing both residential and light commercial HVAC

systems. We are a company that prides itself on customer service, receiving a 4.95 out of 5 star rating for customer satisfaction!

Coomes Air Conditioning & Heating is all about creating comfortable spaces for our customers, and walking them through every step of the way. We believe that air conditioning is not merely a business, an industry, or a means of livelihood--it is a calling! We only employ craftsmen who are not only highly skilled and technically qualified, but are also a pleasure to have in your home. Each technician is instilled with a sense of pride in the company and they act in a professional and polite manner. Our techs are positive, upbeat, and team-oriented!

We believe in personal responsibility , which includes acting as a good steward of the environment, performing our duties safely and soberly, and delivering an honest and fair day's work for a fair day's pay. We hang our hat on our dedication to continuing education, improving our skills, and attaining the highest possible certifications in our chosen profession. Finally, we understand that a healthy work/life balance is key, so we keep our techs feeling accomplished and able to juggle the demands of the job and the responsibilities at home! REQUIREMENTS TO BE AN HVAC DISPATCH / CLIENT SERVICES REP Spending most of your day in the office on the phone and computer as an HVAC Dispatch / Client Services Rep, you maximize the service schedule without neglecting the client.

And keep your #1 goal to ensure prompt, convenient service for our customers while keeping technician time and mileage in mind. From point A to point B, you keep the client informed and reschedule as needed. It's your positive client interactions mixed with your scheduling skills as a dispatcher that help you ensure the ultimate scheduling efficiency as you schedule appointments and dispatch technicians.

You even go the extra mile around the office completing various other tasks. Thanks to you everyone is well-informed, satisfied, and our schedule works like a well-oiled machine! At least two (2) years in dispatch services (HVAC is a bonus! ) Have a familiarity with Microsoft Office If you meet these requirements and your interest is piqued, don't put it off. Apply to fill this dispatcher / customer service position today! Location: 76065

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