Information Systems Analyst I (Option C Client Services) | Chicago, IL

Detailed Information

  • Location: Chicago, IL

  • Company: State Of Illinois

agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois. website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when

specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Posting Identification Number Position Overview The Division of Mental Health is seeking to hire an Information Systems Analyst I, at an advanced level, serves as the system administrator for the Child and Adolescent (C & A) Services computer systems. Designs, installs, and monitors various complex, multi-use computer systems being utilized by both the Division

and community providers in tracking clients. Meets with hospital and community agency staff in the design, and installation of shared databases to be used by both DHS staff and the community providers.

Job Responsibilities Serves as the computer application hardware and software analyst for the Division of Mental Health. Serves as the computer applications and hardware analyst for DMH. Collects and retrieves a wide variety of statistical information. Attends a variety of meetings and seminars to remain current on Information Technology products, techniques, and procedures, etc. Develops and designs a database on consumer satisfaction surveys from community providers, hospitals, and agencies.

Performs other duties as assigned or required that are reasonably within the scope of duties enumerated above. Minimum Qualifications Requires knowledge, skill, and mental development equivalent to four years of college with course work in computer science or directly related fields. Requires one year of professional experience in a related Information Technology field. Preferred Qualifications Two (2) years of professional experience providing advanced technical support for a public or private organization with both internal and external stakeholders using Information Technology concepts and principles and the principles and techniques of Information Technology documentation.

Two (2) years of professional experience using procedures to provide assigned technical and logical analytical ability in defining, evaluating, and solving difficult administrative, organizational, technical, or operational problems where solutions may be of a precedent-establishing or research nature. Two (2) years of professional experience planning and recommending training requirements that are necessary for effective performance using Microsoft products. One (1) year of professional experience using hardware and software, programming languages, and procedures to provide assigned technical and analytical services.

One (1) year of professional experience attending outside resource instruction and industry seminars summarizing and providing relevant information to component staff. One (1) year of professional experience using methods, procedures, and techniques of conducting feasibility studies for system conversions and enhancements of platform infrastructure and application systems. Work Hours: Mon - Fri, 8:30am - 5:00pm Work Location: 401 S Clinton St Chicago, IL 60607-3800 Division of Mental Health Business Policy and Fiscal Operations Business Analytics Agency Contact: Job Family: Science, Technology, Engineering & Mathematics; Social Services About the Agency: The Illinois Department of Human Services serves families in need across Illinois.

Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness. As a State of Illinois Employee, you will receive a robust benefit package that includes the following: A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance 3 Paid Personal Business Days annually 12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 12 Weeks Paid Parental Leave Deferred Compensation Program - A supplemental retirement plan Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility 5% Salary Differential for Bilingual Positions Commuter Savings Program (Chicago only) For more information about our benefits please follow this link: www2.

illinois. gov/cms/benefits/Pages/default. aspx APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois. homepage in the blue ribbon. Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois. homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.

– click “Application Procedures” in the footer of every page of the website. State employees should include temporary assignments in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: @SIL-P1.

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