Location: Mount Prospect, IL
Company: Ametek
customer support and product testing for Rauland products. You will also configure and troubleshoot Rauland systems and their integrations while training technicians on how to do so on their own. This is a hybrid role based out of our Mt. Prospect, IL office.
Responsibilities: Provide post-sales telephone customer support, research, and configure and troubleshoot systems. All support calls are documented in a helpdesk software Perform onsite and offsite technical training classes to educate both distributor and end users about Rauland products Perform customer onsite troubleshooting of system problems and onsite installation validation exercises to ensure the Rauland systems are preforming
optimally Engage in customer/distributor conference calls to provide pre-sales and post-sales support around product implementation best practices Document Technical Bulletins for common field issues This support position includes 24-hour on-call rotation.
Requirements: Associate degree (AIT/AS/AAS) or equivalent experience Experience with electronic equipment service/repair or IT professional Computer literacy at graphic user interface (GUI) operating system level Excellent written and verbal communication skills Basic understanding of installation practices for hardware and software Basic troubleshooting skills of electronics and resolve complex problems Basic understanding of Ethernet
networking and troubleshooting. Understanding of Microsoft Operating Systems Ability to manage multiple high visibility sites Basic understanding of Microsoft SQL including basic SQL troubleshooting (is a plus but not required) Why Us?
Rauland, a division of AMETEK, is a business unit in the Measurement, Communications and Technologies division of AMETEK. We are a leader in integrated communications technology, designing and manufacturing Nurse Call Systems for the medical industry and school critical communication systems for the education K-12 market. Website: PDN-9ad9c412-7eaa-49db-ace8-731f8b029ba3
IT jobs refer to positions focused on the creation, maintenance, and support of computer systems and networks in various industries. These roles can include software development, network architecture, system administration, cybersecurity, information systems management, and technical support. Characteristically, IT jobs require a blend of technical skills, problem-solving abilities, and a continuous learning mindset due to the fast-paced nature of technological advancements. They often involve working with complex systems and data, necessitating attention to detail and a methodical approach to work. Additionally, collaboration with other professionals and clear communication are key, as IT roles typically support businesses in achieving strategic goals through technological solutions.
for software test initiatives. The ideal candidate will have basic knowledge of manual test methodologies and software API automation methodologies within the Healthcare software domain. What You'll Do: Design, develop, and execute test cases in alignment with a cross functional team tasked with delivering project-based software releases.
Summarize test results and metrics including test methods and measurement systems in accordance and per the defined test plan. Design specific tests with an eye towards end-to-end use cases that will exercise all modular areas of the overall software solution. Design and/or execute test cases to aid overall test efforts for the assigned project and product
release. Perform analysis to determine effectiveness of test methodologies and to identify continuous improvement approaches. Develop test artifacts as required by the product development process for the business.
Do You Have? BS/BA in Engineering, Mathematics, Sciences, or 4-year technical degree in a related field 1-3 years of software test experience. Ideally within a solution comprised of software and hardware components. Experience using C#, git, ADO, and other software tools for the development of Integration, API, and Software Testing. Participate in cross-functional teams committed to project-defined software releases. Proficient in the use of communication tools such as Microsoft
Word, Power Point, and Outlook; hands on experience using planning/drawing tools such as Microsoft Project & Visio.
Excellent oral/written communication & presentation skills. Understands and has applied tool validation and techniques for IQ/OQ/PQ - desired. Prior experience in an FDA-regulated industry - desired Working understanding of 21 CFR Parts 820 and ISO-13485 - desired. Why Us? Rauland, a division of AMETEK, is a business unit in the Measurement, Communications and Technologies division of AMETEK. We are a leader in integrated communications technology, designing and manufacturing Nurse Call Systems for the medical industry and school critical communication systems for the education K-12 market. Website: PDN-9ad9c412-a67fe9ead8225b
IT jobs, short for Information Technology jobs, encompass a broad range of roles focused on the creation, management, and support of computer-based information systems. These roles typically include software development, system integration, data analysis, network administration, and cybersecurity. The field is known for its fast-paced nature, constant evolution with emerging technologies, and high demand for skilled professionals. IT jobs often offer flexibility, competitive salaries, and opportunities for both technical and creative problem-solving. With technology being integral to virtually all industries, IT professionals can work in diverse environments from tech startups to large multinational corporations.
IT jobs refer to positions focused on the creation, maintenance, and support of computer systems and networks in various industries. These roles can include software development, network architecture, system administration, cybersecurity, information systems management, and technical support. Characteristically, IT jobs require a blend of technical skills, problem-solving abilities, and a continuous learning mindset due to the fast-paced nature of technological advancements. They often involve working with complex systems and data, necessitating attention to detail and a methodical approach to work. Additionally, collaboration with other professionals and clear communication are key, as IT roles typically support businesses in achieving strategic goals through technological solutions.
