Location: San Francisco, CA
Company: Salesforce
across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Overview of the Role The Account Receivable (AR) Systems team is part of Finance Revenue Operations and is responsible for the systems and technology utilized by the AR operations teams. The analyst will be responsible for systems support and management of prioritized enhancement initiatives. Core operational responsibilities
include end user support, improving our operational infrastructure, and supporting key business initiatives. Other responsibilities will include key performance indicator (KPI) analysis and operational reporting to leadership.
AR Operations is a customer impacting and complex space, we are looking for someone who demonstrates motivation to learn new skills and technologies with a growth mindset. Having a keen eye for details, good communication skills and efficient time management are key success factors! Responsibilities Support Revenue Operations including system bug triage, business process support, technical advisory, business requirements gathering, managing SOX controls, and system
configuration for AR. Create and maintain technical and process documentation Support projects and other initiatives from a technology perspective that impact the Finance department.
Work closely with IT and other business units to complete new technology and functionality implementations. Facilitate and maintain partnerships with key system and business partners Identify areas of improvement to increase process efficiencies and data integrity. Providing solutions in accordance with industry best practices and company policy. Required Qualifications Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.
g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc. ) 3+ years of System Administration experience, preferably with Salesforce products 3+ years of professional Systems Analyst or Product Analyst experience, or focus in system enhancements, product or program management Familiarity with Salesforce Products; specifically CRM, Sales Cloud, Service Cloud Proficient in systems analysis, specifically data analysis, process modeling Experience in technology implementations and development methodologies Hands-on experience in obtaining requirements from business users and subject matter experts, reviewing business priorities, and/or analyzing solution options & risks Experience of working in a fast-paced environment, with the ability to manage ambiguity, and changing priorities while delivering excellent results.
Liaise effectively between lines of business and the development team, while working with a wide range of stakeholders Communicates in a clear, concise, and timely manner. Operates effectively as a member of a team spanning multiple time zones Functional understanding of SQL or other query languages General understanding of object oriented programming and cloud infrastructure Preferred Qualifications Additional higher education in information technology or business administration Knowledge of agile methodology and product development models.
Understanding of Quote to Cash operations such as credit, billing, collections, bad debt, AR, as well as revenue accounting ERP experience preferred Preferred knowledge of other products: Mulesoft, Oracle R12, Marketing Cloud Development language experience; Apex, Python, Java Script, HTML, CSS LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For California-based roles, the base salary hiring range for this position is $83,700 to $115,100. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link:Requisition #: JR229730pca3lyuhf
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