Location: New York, NY
Company: Marsh
Participate with business leaders, clients and vendors. Identify business needs, define process requirements and systems specification and implement solutions. Translate business strategies and objectives into business requirements. Provide traceability of business requirements to IT solutions and ensure system testing encompasses existing capabilities of solution as well as future function point requirements.
Identify, verify, and document functional requirements using Requirements Management methodology and tools. Identify data elements and provide data mapping and dictionaries. Analyze, design, redesign, and document " as it" and " to be" business processes. Ensure
development community has a clear and complete understanding of the requirements. Conduct acceptance tests for solutions with user community, including development of UAT test scenario and test scripts.
Develop, deliver and evaluate training and supplemental materials. Conduct and analyze feasibility studies regarding implementation of IT solutions against current state parameters, including process, application use-cases and nonfunctional impact. Accountable for defining quality standards, metrics, milestones, monitoring and checkpoints for the current projects under CSSD (Digitalization) umbrella using Dev Ops and Log Analytics. Track, follow up and approve change orders in the custom
change management system for all projects. Verify different business workflows in Open Twins system from Trading Partner master data, claims, premiums and fiduciary/treasury modules.
Provide data conditions and workflows to the automation team for required functional testing and performance testing. Use UFT, Selenium and Load Runner to perform automation testing. Work closely with Run-The-Business (RTB) and Change-The-Business (CTB) teams to translate business processes into requirements and to include mitigation to minimize any impact due to the changes. Help stabilize the Kofax Total Agility custom workflow product and build processes around the support of the product to improve the product performance.
Liaise with the development teams, QA, vendors, AIS, DBAs, and 1st level support teams for projects and production support issues related to businesses processes and workflows. Support Process Automation (Kofax Total Agility) and improve Document Management solutions (KCenter and Documentum) to avoid impact to the CSS users. Perform administration of users, business processes, import configurations in KTA designer and One Volve applications. Assist business and IT in data clean-up activities, develop SQL query reports, and track issues, risks and dependencies related for all projects in scope using agile methodologies.
Work closely with messaging teams to resolve issues related to mailboxes (O365). Perform root cause analysis using complex SQL queries, work with flat-files, database dumps, and XML/XSD. Manage Kiteworks platform for all vendors and internal IT groups. Work on Dev Ops and Freshdesk on daily basis. Analyze, perform proof of concepts and recommend commercially available software or in-house tools that can be pursued for better experience for IT teams and CSS teams. What you need to have: Must have Bachelor's degree or foreign equivalent in Information Technology or a related field plus seven (7) years of progressively responsible post-baccalaureate experience in the position offered or a related position.
Must have seven (7) years of experience with: Conducting manual testing and automation testing frameworks using HP Quick Test Professional (" UFT" ) and Selenium; Conducting root cause analysis; Open Twins for insurance/reinsurance broking life cycle; Reinsurance policies, lines of business, endorsements, premiums, claims and fiduciary accounting; and Using document management tools including Documentum and KCenter.
In addition, must have three (3) years of experience with: Conducting performance testing frameworks using HP Load Runner/Performance Center; Workflow management tools including Kofax Total Agility (" KTA" ) and One Volve; Conducting administrative stills with KTA Designer and One Volve Admin Center. Marsh Mc Lennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh Mc Lennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses.
Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.
For more information, visit , or follow us on Linked In and X. Marsh & Mc Lennan Shared Services LLC is a subsidiary of Marsh & Mc Lennan Companies, Inc. a global professional services firm providing advice and solutions in the areas of risk, strategy, and human capital. It is the parent company of a number of the world's leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financial advice and services; and Oliver Wyman, the management consultancy.
With approximately 85,000 employees worldwide and annual revenues exceeding $20 billion, Marsh & Mc Lennan Companies provides analysis, advice and transactional capabilities to clients in more than 100 countries. The company's stock (ticker symbol: MMC) is listed on the New York, Chicago and London stock exchanges. Marsh & Mc Lennan Companies' website address is . Marsh Mc Lennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, interaction/gender, interactionual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.
If you have a need that requires accommodation, please let us know by contacting xyz X@ The applicable base salary for this role is $147,285 per year. The base pay offered is determined on factors such as experience, skills, training, location, certifications, and education.
In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. #LI-DNI Requisition #: R_2548826ahf9io63
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