Software Customer Solutions Engineer (Engineer, Software Develop | Huntington Station, NY

Detailed Information

  • Location: Melville, NY

integrated systems including requirements gathering, designing, coding, and testing. Applications may be one-of-a-kind customizations or products. The software development engineer will be responsible for installing software applications will do the following: Work with other developers, business analysts and project managers to design, develop and deliver software products and solution implementations Contribute to the evolution and enhancement of the Digital Imaging Solution and Customer Success software solutions Participate in solution development/delivery, using our products and platforms Participate in software review process which includes the analysis of software design, functionality

and performance Leverage Agile practices to incrementally and iteratively deliver Assist in providing technical and troubleshooting support to developers using Canon Software which includes assisting department support staff in situations that require particular expertise and experience Provide expert assistance to the Customer Success support team when necessary Qualifications: Bachelor's degree in an engineering or computer science discipline required, plus 3 - 5 years of related experience Basic scripting (VB or JS) and programming (.

Net, Java,COM, XML)Basic knowledge of SQL DBs (MSSQL, Oracle, DB2) and SQLs Basic knowledge of IIS, Certificates, Web Application, Internet Connectivity,

Network Monitoring, VMFamiliarity with JIRA and Salesforce on creating support tickets1+ year of support experience Excellent problem solving skills Strong research and analytical skills Ability to read and analyze application logs Priority management Excellent verbal and written communication skillinteractioncellent work ethic: Reliable, Responsible, Flexible, Professional, Patient and Hard Working Ability to learn Planning and delivery of training Expertise in Canon Software and related technologies is necessary

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