IT Support Analyst | Alabaster, AL

Detailed Information

  • Location: Bray

  • Company: Commscope

maintenance of our computing infrastructure. Collaborate with corporate IT teams to align operations with our standards. Take the opportunity to work with best-in-class multidisciplinary teams, and support a business in an ever-evolving industry. HOW YOU'LL HELP US CONNECT THE WORLD: As a troubleshooter, respond promptly to client requests, diagnose and resolve reported system issues, and bring up complex problems for effective resolution.

Your role spans on-site and remote support, covering a variety of environments, from offices to manufacturing and warehouses. Your responsibilities include on-site troubleshooting for printers, audiovisual systems, video conferencing setups, wireless

access points, and networking systems. Additionally, coordinate the setup of laptops for new hires, ensuring compliance with user requirements. Including hands on support in the Bray Data Center, racking and cabling new equipment, removal of old equipment and ongoing hands-on support for all equipment in the Bray DC.

Bring your expertise in Microsoft and Apple products, communicating effectively across all levels of personnel. Stay abreast of technological advancements, researching and seeing opportunities for improvement, and conducting technical demonstrations as needed. Collaborate as a team member on special assignments within the department, supporting global IT initiatives. Physical

agility is essential, encompassing walking, climbing, sitting, and standing for extended periods, and the ability to lift to 50 lbs.

REQUIRED QUALIFICATIONS FOR CONSIDERATION : Bachelor’s degree in Computer Science, Computer Engineering or related field of study, or equivalent experience. 1-3 years of experience in IT customer support. What Happens After You Apply: Learn how to prepare yourself for the next steps in our hiring process by visiting /content/How-We-Hire/? locale=en_US WHY COMMSCOPE? Comm Scope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables groundbreaking discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere.

With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. If you want to grow your career alongside forward-thinking, hardworking, and caring people who strive to create what's next….come connect to your future at Comm Scope. Comm Scope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at xyz X@.

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