System Administrator - Macon, GA - 0402 | Macon, GA

to higher level engineers as required. This role will provide Tier 2 level support, including level 1 escalations for workstations, servers, virtualization, printers, networks, and vendor specific hardware and software. Support Technicians will be required to provide after-hours support on a rotating shift.

Job Type: Full-time Essential Duties and Responsibilities: · Answer phone calls, respond to tickets/alerts as well as handle escalated issues in a timely fashion. · Advanced technical support at the network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless. · Advanced remote access solution implementation and support: VPN and Terminal Services. · Monitor the remote

monitoring and management system alerts and notifications and respond accordingly through service tickets. · Maintain internal and/or client-facing documentation as changes or knowledge is found.

· Detailed communication with customer and vendors as required to keep all parties informed of issues, progress, changes, and resolutions. · Support of backup and disaster recovery solutions. · Work closely with team members, Field Engineers, and Project Engineers when needed or called on for assistance. Additional Duties and Responsibilities: · Improve customer service with the ability to seek opportunities to increase client satisfaction and deepen client relationships. · Fast and timely turn

around on all customer requests and escalations. · Ability to work in a fast-paced team environment.

· Communication to our clients, vendors, and internally via phone, email, and ticketing system. · Escalating requests to appropriate higher-level team members or departments when needed. · Responsible for entering time and expenses as it occurs in our ticketing system. · Ability to work independently with locating information to assist a customer/vendor. · Enter all communication and work inside a service ticket. · Ability to assist and or train other team members when assistance is needed. · Part of an On-Call Rotation for After Hours support. Preferred Qualifications · Minimum High School Diploma or equivalent.

· Professional IT Certifications, such as: Microsoft MCP/MCSA, Cisco CCNA, or Comp TIA Network + or possessing the drive to achieve professional IT certifications applicable to the services and solutions provided by Responsive Technology Partners. · Minimum 3 years of experience in similar role. · Advanced understanding of operating systems, business applications, printing systems, and network systems. · Advanced diagnostic skills of technical issues. · N-Central RMM /Auto Task PSA experience strongly desired. · Knowledge of IT applications, processes, software, and equipment.

· Strong organizational and customer service skills. · Interpersonal skills: such as communication skills, active listening, and customer-care. · Ability to multi-task and adapt to changes quickly. · Ability to work in a team and communicate effectively. · Technical awareness: ability to match resources to technical issues appropriately. · Service awareness of all organization's key IT services for which support is being provided. · Understanding of support tools, techniques, and how technology is used to provide IT services. · Self-motivated with the ability to work in a fast-moving environment.

Experience that's a Plus: · Experience with managing Microsoft Windows Server, Windows desktops, Active Directory, and SQL (2 years) · Prior use of RMM and CRM software for managing IT customers (2 years) · Solarwinds N-Central RMM & Auto Task PSA and/or Connect Wise experience strongly desired (2 years) · Experience with supporting business applications, such as Office 365 and other line-of-business software solutions (3 years) · Microsoft Azure infrastructure design, implementation, and support (2 years) · Advanced network setup and troubleshooting expertise, with business-class firewalls and switches (2 years) · Excel at problem-solving and isolating root cause of issues · Experience with Linux is a plus Company Culture: Responsive Technology Partners Inc.

prides itself in allowing time for our employees' families. Our business hours are Monday - Friday from 8 AM to 5 PM EST. After hours calls sometimes happen but are not a regular occurrence which allows our employees to enjoy life outside of the workplace. We pride ourselves in creating a team culture where everyone is valued and able to make a difference within our company and with our clients. Salary: Salary dependent upon related work experience and certification(s).

the age of 12.

This oversight includes programmatic oversight of the patient and family, as well as clinical oversight of RBTs, RBT Fellows, and Trainer. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and other duties.

Provides program oversight for patients Conducts behavioral and skills backssments as required by funding sources, and as needed based on data analyses Develops behavior intervention plans and individual treatment plans/programming; revises as required by funding sources, and as needed based on data analyses Completes initial evaluations for potential patients Maintains appropriate

caseload Provides training and supervision to RBTs, RBT Fellows and Trainers Completes RBT competency backssments and reassessments Responsible for continued competence and professional growth of RBTs, RBT Fellows, and Trainers during weekly consultations comprised of observation and BST, providing written feedback, supervision meetings, and additional trainings as needed.

Ensures supervision hours of RBTs meet the requirements of the BACBBuilds and maintains positive family/caregiver relationships throughout the lifecycle (course of treatment) of the patient Completes regularly scheduled parent trainings Identifies touchpoints throughout the patient's experience at Hopebridge to meet

with the parents/caregivers to review progress and collaborate on development of individualized treatment plans and behavior intervention plans (i.

e. at start of services, prior to authorization request) QUALIFICATIONS: Minimum of a Master's degree in Applied Behavior Analysis Certified and maintain credentialing with the Behavior Analyst Certification Board as a BCBA in good standing Holds and maintains applicable state-level credentialing for practicing BCBAs in good standing Kentucky and Arizona applicants require an LBA (License Behavior Analyst)Ohio applicants require a COBA (Certified Ohio Behavior Analyst)Meets BACB (Behavior Analyst Certification Board) supervision requirements Must have experience performing or assisting in the following BCBA responsibilities: conducting skills backssment (i.

e. VB-MAPP, ABLLS-R, AFLS, PEAK), conducting functional behavior backssments and/or functional analyses, program writing, data analysis, and creating behavior intervention plans Clinical expertise in the areas of ABA, autism, child development, and training Excellent written and oral communication skills Ability to take initiative, work independently, and demonstrate excellent time management skills Demonstrated leadership skills and relationship management Culturally aware Self-development OTHER REQUIREMENTS: Maintain a negative Tuberculosis screening according to the CDCObtain and possess and maintain current CPR/First Aid certification and re-certification every 2 years Successful completion and maintenance of the Hopebridge preferred physical management training program Maintain a clear criminal record PHYSICAL DEMANDS: Must have full physical dexterity/agility or be able to independently position self and perform all movements required (bending, kneeling, computer typing, standing, fetching documents from file cabinets).

Must have sufficient corrected or uncorrected vision to carry out all duties and responsibilities.

Need to be able to lift and carry pediatric population (up to 50 lbs). WORK ENVIRONMENT: Work is performed in an office and clinical environment. Work may be stressful at times due to a busy office or center environment with patients. Interaction with others is constant and interruptive. BENEFITS: Bonus Potential Full-Benefits2 weeks vacation7 paid holidays,

IT jobs refer to employment within the field of information technology, an industry centered on the creation, maintenance, and support of computer systems and networks. Characteristically, these roles demand technical expertise in areas such as software development, cybersecurity, and data analysis. IT professionals are typically required to quickly adapt to new technologies and solve complex problems, often working in dynamic, fast-paced environments. The sector is known for its diverse career opportunities and has become essential across virtually all business sectors, reflecting the critical role technology plays in modern society.

IT jobs refer to positions in the field of Information Technology, a sector dedicated to computing technology, telecommunications, and data management. These jobs typically involve the design, development, implementation, support, and management of computer-based information systems. Key characteristics of IT jobs include a focus on problem-solving, continual learning due to rapidly evolving technologies, and a blend of technical proficiency with soft skills like teamwork and communication. Roles can range from software developers and system analysts to network engineers and cyber security specialists, all contributing to the technological backbone of modern businesses.