Location: Golden Valley, MN
Company: MRA
As a premier learning and development provider, our team at MRA is growing, and we have an exciting career opportunity for an LMS Administrator. This position offers a hybrid schedule, including 3-4 days a week in one of our collaborative MRA offices, with the flexibility of 1-2 days a week remote.
How you will make an IMPACT: Create new learning experiences! Help lead the launch of a new Learning Management System (LMS). Partner with instructional designers and production artists to create engaging catalogs and dashboards and build impactful learning experiences. Train, coach, and support internal and external end users as they learn our new platform. Be the technology expert! Leverage
technical skills and expertise to provide a positive user experience in our LMS. Actively search, test, recommend, implement, and evaluate learning technologies and best practices to continually provide successful learning experiences.
Support our most important asset: our participants! Act as the primary LMS subject matter expert (SME) to support our registration specialists, instructors, and virtual training producers through training, coaching, and troubleshooting. Collaborate with instructional designers, web designers, IT, and many other internal partners to stay up-to-date with training content, software integrations, and design best practices. You are an IDEAL candidate if you
are. Technology Focused - The technology landscape is continuously evolving, and we are constantly exploring ways to create excellent learning experiences for our members.
We are excited to design interactive on-demand and blended training programs to support skill development and growth! A Change Agent - The world of learning and development is changing quickly, and to be successful we must continuously learn, evolve, and adapt. We keep our members' needs top priority and partner with expert SMEs and instructors to design training content that works! Collaborative - Our team environment provides the opportunity to work with a highly experienced team from a diverse professional background.
Our differences enable us to sharpen skills, see alternate perspectives, and provide programs that make an impact. Process Improvement Driven - We don't accept the status quo. We ask questions to understand the challenges and recommend appropriate solutions. We listen more than we talk and provide thoughtful ideas to improve outcomes for our members and teammates. In your first year, your role will include the following: Training on MRA tools and technology (you will have cutting-edge tools to do your job effectively). Distinctive MRA training to deliver consistent learning outcomes for our member projects.
Opportunity to meet with internal teams and vendors to identify best practices for leveraging and improving our learning & development content and practices. Job Requirements 5+ years of LMS administration experience or developing learning content in a corporate environment, including end-user training and day-to-day support. Demonstrated understanding of technical constraints, opportunities, and protocols within learning technology systems and integrations with websites and other platforms. Demonstrated experience working in complex organizations and meeting the needs of multiple business partners with diverse needs.
Knowledge of customer relationship management platforms (such as Salesforce). Knowledge of virtual instructor-led training platforms (such as Zoom or Microsoft Teams). Familiarity with adult learning theories, on-demand and blended learning design. Familiarity with SCORM and/or x API, and e Learning authoring tools (such as Storyline, Captivate, Camtasia). Ability to work a hybrid schedule including 3-4 days a week in one of our collaborative MRA offices, with the flexibility of 1-2 days a week remote.
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IT jobs refer to positions in the field of Information Technology, a sector dedicated to computing technology, telecommunications, and data management. These jobs typically involve the design, development, implementation, support, and management of computer-based information systems. Key characteristics of IT jobs include a focus on problem-solving, continual learning due to rapidly evolving technologies, and a blend of technical proficiency with soft skills like teamwork and communication. Roles can range from software developers and system analysts to network engineers and cyber security specialists, all contributing to the technological backbone of modern businesses.
