Location: Minneapolis, MN
Company: Sachs Electric
join an expansive network of resources, experts, and innovators. More than a bright future, Arch Key Solutions offers positions with a stellar today. We are a lifestyle employer, providing flexibility, great pay, and strong benefits allowing you to live your best life at and away from work.
About the position As part of the Arch Key Solutions IT Team, you will have a direct line of support to employees at the company headquarters, remote offices, and job sites and be responsible for upholding all department policies, procedures, key objectives, and regulations. In this role, you will provide front-line support including assisting employees with PC builds, replacement and repairs, device
setup, and asset management. You will also install and support company software, and cyber initiatives, and deliver exceptional customer service. Day in the life Assist with the installation and maintenance of Company computer technology including desktops, laptops, and mobile devices including i Pads.
Assist with software installations and upgrades when necessary and replace hardware according to the replacement schedules. Support end-user requests for hardware, software, and network support and provide troubleshooting and solutions development through the centralized helpdesk system. Create and provide user training for basic hardware and software use consulting with users directly
regarding common technical issues and solution applications. Create, configure, test, and maintain specific operating system images for deployment on computers, and phones including authorizing systems access.
Accurately maintains Company records and other sensitive business and customer data. Perform minor repairs to equipment and arranges for other servicing needs as required. Minimum Qualifications Associate degree or equivalent work experience in information technology, computer services, or a related field. Minimum 1-3 years of information technology or network experience with Microsoft operating systems, troubleshooting to resolve hardware and software problems, and/or providing technical support services.
Experience with Microsoft products, PC hardware components, desktop operating system and application software, Windows 10/11, and Microsoft O365 Office Suite. Microsoft/Azure environment, networking technologies, and firewall experience is a plus. Skilled in operating systems, application software installations and upgrades, virus protection and eradication, information security, confidential data, and disaster recovery policies, plans, and procedures. Basic project management and LEAN methodology experience with knowledge of the project life cycle.
Strong customer focus and experience collaborating with all levels of an organization. Effective team player, collaborative, organized, excellent communication and relationship-building skills, and demonstrated a high level of independent problem-solving, integrity, and dependability. Valid driver's license. Arch Key Solutions is an Affirmative Action, Equal Opportunity Employer: M/W/Vets/Disabilities. Our commitment to Diversity, Equity and Inclusion is an important aspect of our culture. Every person is welcomed ● Every person is included ● Every person is valued
IT jobs refer to positions within the Information Technology sector, which encompasses a broad range of roles focused on the development, implementation, and maintenance of technology systems. These positions often require skills in programming, network administration, cybersecurity, and data analysis. IT professionals work with computer hardware, software applications, and algorithms. Key characteristics of IT jobs include a focus on problem-solving, continuous learning to keep up with technological advancements, and the ability to adapt to the evolving digital landscape. Many IT roles also support remote work, given the digital nature of the tasks.
IT jobs refer to positions within the Information Technology sector, where professionals focus on computer-based systems. These roles can range from software development, network administration, and cybersecurity to data analysis and IT support. IT jobs often feature continuous learning due to the fast-paced nature of tech advancements. Additionally, they may offer flexibility with options for remote work and have a significant emphasis on problem-solving and innovation. As technology becomes increasingly integral to all industries, IT jobs are in high demand and often offer competitive salaries.
IT jobs refer to positions focused on the development, implementation, support, and management of computer-based information systems. These roles often require skills in programming, system analysis, hardware and networking, database management, and cybersecurity. Characteristic features of IT jobs include a strong emphasis on problem-solving, continual learning to keep up with rapid technology changes, and the potential for remote work given the digital nature of the field. IT professionals might work in various industries, from tech corporations to financial services, health care, and government sectors.
IT jobs refer to positions focused on the development, implementation, support, and management of computer-based information systems. These roles often require skills in programming, system analysis, hardware and networking, database management, and cybersecurity. Characteristic features of IT jobs include a strong emphasis on problem-solving, continual learning to keep up with rapid technology changes, and the potential for remote work given the digital nature of the field. IT professionals might work in various industries, from tech corporations to financial services, health care, and government sectors.
