Technical Writer II | Canby, OR

Detailed Information

  • Location: Canby, OR

  • Company: Hawksoft

work/life balance. A commitment to the 40-hour work week for our employees. Seeking an experienced Technical Writer II. Do you find yourself longing to find a smaller, more intimate environment to work in? Hawk Soft is uniquely situated to afford that for you.

While small enough to provide a close knit environment, we are large enough to offer a competitive salary and benefits along with a structured development process to make sure your work is productive and meaningful. Hawk Soft lives its core values: Work to live, Don't live to work Sense of Community Deliver and Exceptional Experience For the Good of All We offer a variety of Benefits and Perks: Coverage: 4 Medical, Dental, & Vision

insurance plans offered 100% Company paid Life, AD&D, short and long term disability PTO: Exceptional PTO/Vacation time Performance Reviews: Yearly performance & compensation reviews Flexible Hours: Flexible hours allows you to have a great balance of work and life.

Education: We offer great tuition reimbursements and encourage our staff to continue to grow in their careers. 401K: We help you save for retirement. Join the plan in 90 days with a company match. Work/Life Balance: Our management team truly supports our core value of Live to work not Work to live. Duties and Responsibilities : Contributes to moderately complex aspects of a project with occasional direction Plan and execute

content strategy for help topics, e Learning guides, videos, training materials, and more Evaluate existing content for clarity and accuracy and suggest changes for improvement Write, and edit with accuracy and clarity , a variety of education al content , including online help, e Learning guides , and video scripts Understand the Hawk Soft CMS workflows from a user's perspective, as well as configuration and setting s Use Mad Cap Flare, XML, and CSS to design, develop, and maintain easy-to-understand educational content for online help, and printed documentation, according to documentation standards Help c reate customer videos using modern technology solutions and equipment and edit video and audio content to produce a final product Collaborate with team, subject matter experts, and stakeholders to understand content needs, information , and examples Edit the work of other writers and participate in content reviews Track, report , and analyze the progress of projects Assist with the development of other visual related educational assets, as needed Knowledge, Skills and Abilities : Ability to write clearly and concisely at a professional level, and arrange information into a logical order Proficiency with technical writing procedures , standards and online Help design and principles Experienced at designing e-learning courses K nowledge of video production techniques , best practices, technologies and processes Demonstrate strong and fluent editorial techniques Ability and willingness to pivot as priorities change Thorough project and time management capabilities within a fast-paced, high-productivity environment , experienced with organizing, tracking and reporting on project timelines, resources and deliverables Able to work and communicate within a team structure as well as independently with minimal supervision Strong attention to detail Excellent written and verbal communication skills Education and Experience: Bachelors Degree in related field a plus High School Diploma or equivalent is required At least 2 years of technical writing experience At least 2 years Mad Cap Flare or other XML editor and CSS experience Microsoft Word, Excel, and screen capture programs V ideo editing experience is a plus (Camtasia or similar) Insurance industry experience is a plus Job Posted by Applicant Pro

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