Infra Engr, Infra Hybrid IT | Alabaster, AL

Detailed Information

  • Location: Alabaster, Alabama

  • Company: Singtel Group

& provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures. Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.

Monitor the agreed service level (. e. g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties. Plan & implement service continuity measures, i. e. backup/restore procedures & disaster recovery plan, to ensure continuous operation

of the business. Provide systems related technical advice to customers or project team. Ensure the management of ICT systems adhere to established ISO20000 and ISO27001 processes/ procedures, ITIL best practices and methodologies where applicable.

(check with t)he rest of eng. Manage budget, resources and schedule for system implementation /operation activities Established facility management standards/best practices to ensure operation consistency across project/facility management teams Requirements: 3 - 5 years of experience in AWS EC2 / Lambda / Storage Gateway / S3 / Glacier / EBS 3 - 5 years of experience in Azure VMs / Functions / Blob / Batch / Backup, Wintel, SUN - Solaris, Red Hat Linux, Microsoft Exchange, Cyber Ark PAM, Azure Active Directory

View Jobs by Category >>

Related Jobs