Program manager, dual enrollment | Newark, DE

Detailed Information

  • Location: Newark, DE

of dual enrollment programs from across the university, with a particular focus on the day-to-day management of UD’s Early College Credit (ECC) dual enrollment program.

Administering this portfolio of dual enrollment programs requires working in close collaboration with participating faculty and departments, over 40 participating high schools throughout Delaware and the surrounding states and their interested students, and university administrative units (General Counsel, IT, UD Online etc.

). The Program Manager contributes to ensuring that high school students have a high-quality educational experience in UD’s dual enrollment programs and that these programs can serve as pathways

to UD’s undergraduate degrees. MAJOR RESPONSIBILITIES: Program Administration Maintain accurate records of UD’s existing dual enrollment programs so that PCS can serve as the one-stop-shop in regards to dual enrollment programming for interested students and high schools, UD administrators and faculty, and the State of Delaware.

Ensure that PCS’ website contains up to date information about UD’s existing dual enrollment programs, working in collaboration with the Marketing and Communication team in PCS. Respond to department questions about UD’s dual enrollment program and identifying new UD courses for the ECC and other dual enrollment programs through communication and collaboration

with UD colleges and departments. Meet annually with the Center for Teaching and backssment of Learning (CTAL) about ECC course selections so that PCS can benefit from CTAL’s knowledge of appropriate general education courses.

Share dual enrollment program information with participating and prospective high schools in the State of Delaware and the region so that each school has the appropriate information about UD’s dual enrollment offerings to share with their students. Visit high schools within the State of Delaware to share UD dual enrollment information with them. Prepare and distribute dual enrollment agreements with participating high schools, following the Office of General Counsel approved agreement templates, using the Contracts+ system; Track the execution of contracts.

Provide support in UD’s Learning Management System (Canvas) for ECC courses, which includes: Work with UD Online instructional designers to make necessary updates to common Canvas course sites for ECC. Review the Canvas course sites for ECC courses prior to each semester’s launch (quality review). Assist faculty with Canvas troubleshooting by using UD IT Canvas support help desk. Collaborate with the Director in the writing of the year-end report for the ECC program.

Track the expenses and balance of the purpose code assigned to the ECC program for budgeting purposes. Performs job-related duties as assigned. Student Support Work closely with high school representatives and UD academic units to coordinate the registration of high school students in the ECC and other dual enrollment programs, keeping them abreast of the enrollment status of participating students. Assist students with email account creation, including troubleshooting issues with individual students by email and phone and providing students with alternate instructions for creating their UD emails when they encounter difficulty.

Update and distribute pre-and post-dual enrollment course surveys to students and analyze the data to be utilized for dual enrollment program backssment purposes. Monitor dual enrollment student grades in Canvas and reach out to the Director, faculty, the students and their high schools, as needed. Department and Faculty Support Finalizes the ECC agreements with participating departments, utilizing the MOU template. Ensure that faculty who will teach ECC courses know about and attend CTAL’s annual course design institute each summer so that their course is ready for use in the following fall or spring semester.

Refer ECC faculty to CTAL for one-on-one teaching consultations with CTAL staff on an as needed basis. Communicate with faculty who teach ECC courses about the scheduling of their course each academic year (Fall or Spring semester) and the number of available seats for high-school students. QUALIFICATIONS: Bachelor’s degree with a minimum of four years’ experience in a higher education or secondary education setting with program management experience. Master’s degree in higher education administration or related degree preferred. Familiarity with online and blended learning at the college/university and/or at the high school level.

Strong organizational and program management capabilities. Strong interpersonal and communication skills and the ability to work effectively with students and constituents within the University and externally. Strong commitment to diversity and inclusion. Ability to organize, prioritize, plan, and manage their work activities according to necessary timelines and schedules. Ability to manage a variety of complex projects and priorities, coordinate with others, and follow projects through to completion.

Ability to craft actionable recommendations from data. Tact and discretion with sensitive/confidential information. A working knowledge of Learning Management Systems (familiarity with Canvas preferred), Qualtrics, Microsoft Word, Excel, and Outlook. Demonstrates an understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures, and backgrounds. Committed to fostering a workplace culture of belonging, where diversity is celebrated, and equity is a core value. SPECIAL REQUIREMENTS: A valid driver’s license is required to coordinate with high school partners statewide.

Notice of Non-Discrimination, Equal Opportunity and Affirmative Action The University of Delaware does not discriminate against any person on the basis of race, color, national origin, interaction, gender identity or expression, interactionual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies.

The University of Delaware also prohibits unlawful harassment including interactionual harassment and interactionual violence. Applications close: Open until filled For more details: jobs-search. org/program-manager_newark-c427141/program-manager-dual-enrollment-newark_i1971186688

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