Location: Indianapolis, IN
Company: State Of Indiana
At the State of Indiana, we don’t just talk about diversity and inclusion - Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process, as well as perform the essential functions of a role.
Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below. About the Indiana Office of Technology (IOT): The Indiana Office of Technology provides cost-effective, secure, consistent,
reliable enterprise-technology services to our partner agencies so that they can better serve our mutual customer, the Hoosier taxpayer. IOT will also act as the technology and solution enabler for the State, helping its partner agencies achieve business objectives and innovation.
Salary: This position traditionally starts at an annual salary of $70,122. Salary for this position may be commensurate with education and job experience. Role Overview: The Systems Administrator Senior for the Web, Applications, and System Support Team ensures that the State’s resources and applications are highly available and secure for both internal and external customers. You will integrate current and
new solutions to strengthen the State's security posture and to provide friendly and competent services to our customers.
As a senior systems administrator you will take on and lead complex projects to backss and define needs, research options, create strategies, deploy initiatives, and test and validate installations. You will need to become knowledgeable of IOT policies, security standards, and procedures. You will be key to encouraging team growth by mentoring, training, and providing guidance to your peers and newly onboarded staff. Additional responsibilities include ensuring that our team manages customer requests as they come in and that they are executed in a professional, consistent, and timely manner consistent with established service level agreements.
A Day in the Life: The essential functions of this role are as follows: Work with technologies such as Device42, Cloudflare, DNS and Certificates, Big-IP (F5), Secret Server, Privilege Manager (EPM) solutions, and other similar technologies. Configuring websites in a load balancer (e. g. F5, Net Scaler) environment including the commissioning and decommissioning of websites, virtual servers, certificate management, SSL profile management, irules, content switching, geo-blocking, website logging, network firewall, security policies, and IP whitelisting.
SSL certificate management, CSR creation, renewal, revocation, and application to F5/load balancing devices and associated backend servers utilizing automation, and manual processes. Administer internal and external DNS entries. Evaluation & implementation of proposed WAF managed rules and research of false positives. Implementation of exceptions when validated. Assist with training of teammates to ensure role responsibilities and expectations are clearly understood and that established policies, and procedures are followed. Assist customers with the maintenance and troubleshooting of issues, and solution installation/implementation for an enterprise-class environment.
Manage and assist with the updating of software, applications, or system hardware. Assist in the research and planning of information technology products, services, and resources to meet the agency's mission, goals, and objectives. Assist in developing and publishing information technology knowledge base articles, standard operating procedures (SOPs), and other job aids. Assist on customer projects and complete assigned work within established deadlines.
Consult with personnel and management in other information systems sections to coordinate activities. Provide input to policy-level direction regarding recommended security standards. You will provide suggestions regarding hardware and system software planning and budgeting to higher-level staff. Participate in software & product evaluations and provide feedback to teammates and management. Participate in production change management and control schedules. Participate in on-call rotation for after-hours production support. The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.
Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirements to be considered for employment: An associate's degree in computer technology is preferred, or a minimum of 4 years of information technology experience. Thorough knowledge of information technology systems including software, hardware, server administration, and their impact on the various components. Thorough knowledge of DNS and Active Directory. Extensive knowledge of SSL certificate management, and certificate automation.
Experience with Net Scaler, F5 Big IP load balancers. Skilled with automation, Power Shell, and scripting. Ability to communicate effectively and work in a collaborative team environment. Ability to mentor, train, and provide guidance to fellow teammates. Ability to multitask, meet project deadlines, manage workflow, prioritize requests, and provide competent and timely customer service. Thorough knowledge of current and emerging information technologies. Broad knowledge of system software, system architecture, management principles, and new system software techniques.
Ability to evaluate and solve technical issues effectively and efficiently. Ability to clearly communicate complex information to technical and non-technical staff. Ability to work effectively with a wide variety of stakeholders including state, county, and local entities. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefit package for full-time employees which includes: Three (3) medical plan options (including RX coverage) as well as vision and dental plans Wellness Rewards Program: Complete wellness activities to earn gift card rewards Health savings account, which includes bi-weekly state contribution Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities Deferred compensation 457B account (similar to 401k plan) with employer match Two (2) fully-funded pension plan options A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid new parent leave Up to 15 hours of paid community service leave Combined 180 hours of paid vacation, personal, and sick leave time off 12 paid holidays, 14 on election years Education Reimbursement Program Group life insurance Referral Bonus program Employee assistance program that allows for covered behavioral health visits Qualified employer for the Public Service Loan Forgiveness Program Free Parking for most positions Free Linked In Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruit, select, develop, and promote employees based on individual ability and job performance.
Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, interaction, national origin, ancestry, age, interactionual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws. If you are a qualified individual with a disability and require reasonable accommodation in completing this application, you can request assistance by contacting the Indiana State Personnel Department at State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants.
We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.
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