Location: Fayetteville, NC
and resources. S hall develop clear and concise informational and technical documents, training and instructional content, and other IT related documents. Ability to c oordinate design and writ e technical documentation with several different teams to create the most complete, accurate , up to date and user-friendly documents and diagrams for tech nical and nontechnical audience com prehension.
Writes requirements for documentation changes. Analyzes existing documentation for potential improvement and focusing on reuse and single-sourcing opportunities. Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation. Write
documentation, including procedures, user manuals , Share Point content , meta tags, survey , and quick reference guides. Produce high-quality documentation that meets applicable standards , m aintains organization policy compliance , and is appropriate for its intended audience.
Identify and collect relevant technical d ocumenta tion and compile into a standardized style for reference and maintain the information for record management. Work with development and support leads to identify all documentation repositories, revise and edit , and determine the best solution for data compilation and centralized storage. Prioritize and manage multiple projects within design specifications and
e nsure projects are completed with high quality and on schedule. Have the capacity to work in a fast-paced environment.
Identify problems or areas of improvement for existing documentation and provide corrections. Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements. G ather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation #Broadleaf JOB REQUIREMENTS : M inimum of three (3) years of experience writing technical specifications, reports, brochures, and/or manuals for internal documentation, customer reference or publications.
Must be capable of reviewing customer drawings and data and translate customer language into standard procedures and product flow. Must be able to edit, write, and/or rewrite technical articles, publications, presentations, and other materials to communicate clearly and effectively on research findings, technical developments, and other information to a wide range of external audiences. Must be able to exercise quality control over documentation intended for external distribution. Must be proficient in Microsoft Office S uite Must have s trong written and verbal skills.
DESIRED EXPERIENCE : Five ( 5 ) years of experience with information technology documentation and writing; additional experience in any other technology discipline is welcome. CLEARANCE LEVEL: Do D Secret Security Clearance EDUCATION : Bachelor’s Degree For more details: jobs-search. org/architecture-construction_fayetteville-c442065/senior-technical-writer-security-clearance-required-fayetteville_i1971041707
IT jobs refer to positions within the Information Technology sector, where professionals focus on computer-based systems. These roles can range from software development, network administration, and cybersecurity to data analysis and IT support. IT jobs often feature continuous learning due to the fast-paced nature of tech advancements. Additionally, they may offer flexibility with options for remote work and have a significant emphasis on problem-solving and innovation. As technology becomes increasingly integral to all industries, IT jobs are in high demand and often offer competitive salaries.
and Experience Overall Position Competency: Flat Rate Description of primary duties and responsibilities: Primary Purpose of the Organizational Unit: The mission of Information Technology & Telecommunication Services is to explore, implement and support the uses of technology to achieve the University’s academic and administrative objectives as stated in the University’s strategic plan.
Primary Purpose of the Position: This position is eligible for flexible work arrangements, including remote/hybrid work. Fayetteville State University employees are generally required to reside in North Carolina within a reasonable commuting distance of their assigned duty station. The IT System Administrator
II position is part of the team that manages a wide array of systems, which include both physical and virtual servers utilizing various operating systems, in addition to a cloud environment.
Responsibilities include but are not limited to: patching and maintaining servers and systems, monitoring servers, and other mission critical systems, as well as documentation. The IT System Administrator II will identify and implement technological solutions with the goal of improving operation performance/efficiency. The IT System Admin II evaluates the current state of business technology resources and identifies new technologies, or upgrades/enhancements to existing technologies, which have the
potential to improve business performance. Conducts cost/benefits and buy/build analysis, presents findings, and makes recommendations.
Meets with end users to backss business objectives and define user needs. Ensures that technology is appropriately installed or configured and integrates with legacy solutions. In addition, the IT System Admin II will provide second level response for incidents reported by ITS tier one support and monitoring systems. Description of Work Continued: Duties and Responsibilities: Strategy & Planning – 25% · Analyze and document University processes to help identify how Share Point can meet those requirements. · Determine when Share Point is not the right solution for a business problem and communicate this effectively to campus stakeholders.
· Collaborate with project sponsors to determine project scope and vision. · Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics. ·Primary architect for all custom Share Point solutions. ·Provide expertise and support to university units and IT to determine how to best implement, support, and use Share Point solutions. ·Participate in Share Point infrastructure projects.
· Conduct research on emerging Share Point development tools and strategies. Operational Management – 60% · Design, create, and organize sites, pages, libraries, lists, views, collections, workflows, web parts and user interfaces that support business processes. This includes participating in user interface design. ·Lead the complete software development lifecycle for Share Point solutions, including analysis, design, configuring, programming, and testing. Work to ensure that Share Point solutions meet stakeholder expectations. May include integrating third-party tools and/or custom code into Share Point.
·Experience with web applications, programming languages and web services, e. g. APIs, cross-browser compatibility. ·Continually strive to improve the efficiency and usability of our Share Point solutions, leveraging research and understanding of business needs. ·Promote user adoption by providing training, consultation, and support to the campus community to determine how to best use Share Point solutions. ·Manage, support, and administer multiple applications to include system monitoring and tuning. ·Provide technical expertise and assistance with troubleshooting applications hosted on the University’s server, storage, and backup infrastructure, as well as, in cloud.
Develop reports, interfaces and scripts when needed. ·Ensure the integrity and security of enterprise data in accordance with business needs and industry best-practices regarding privacy, security, and regulatory compliance. ·Anticipate, mitigate, identify, troubleshoot, and resolve problems involving servers and applications. ·Identifies opportunities for improvements and provides feedback to increase system efficiency. ·Performs other related duties as required. Customer Service – 15% ·Resolving customer issues through our ticketing system in a timely and professional manner.
·Respond in a timely manner to service requests submitted pertaining to software issues. ·Utilizes performance management tools to track work assignments. Minimum Education And Experience Requirements: Bachelor’s degree in computer science, computer engineering, or a closely related field from an appropriately accredited institution and three years of progressive experience in systems software programming; or an equivalent combination of education and experience. Knowledge, Skills And Abilities: • 2+ years equivalent work experience in a technical analytical position responsible for managing, administering, developing, and implementing Share Point Online environment(s).
· Experience in: o Share Point templates (site templates, list templates, page customization)o. NET Developmento SQL Server or equivalent databaseso Web development (HTML, CSS, Java Script, C#, HTML, Java Script, j Query)o Microsoft IIS/Windows, or equivalent server platforms• Working knowledge of patch management and change control practices• Knowledge of software evaluation principles and practices. • Experience in overseeing the design, development and implementation of software systems, applications, and related products·Demonstrated project management skills.
·Hand-on software and hardware troubleshooting experience. ·Moderate knowledge of Power Platform Open Until Filled: Yes Additional Information for Applicants: All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate. EEO Statement: This position is subject to the successful completion of an employment background check.
An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, interaction, age, disabling condition, political affiliation or interactionual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Veteran's Statement: Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings. Quick Link: jobs. uncfsu. edu/postings/23949For more details: jobs-search. org/architecture-construction_fayetteville-c442065/it-system-administrator-ii-sharepoint-administrator-fayetteville_i1972596449
Position Competency: Flat Rate Description of primary duties and responsibilities: Primary Purpose of the Organizational Unit: The mission of Information Technology Services is to explore, implement, maintain, and support the uses of technology to achieve the University’s academic and administrative objectives effectively and efficiently as stated in University’s strategic plan.
Primary Purpose of the Position: This position is eligible for flexible work arrangements, including remote/hybrid work. Fayetteville State University employees are generally required to reside in North Carolina within a reasonable commuting distance of their assigned duty station. The IT System Administrator
II position is part of the team that manages a wide array of systems, which include both physical and virtual servers utilizing various operating systems, in addition to a cloud environment.
Responsibilities include but not limited to: patching and maintaining servers and systems, monitoring servers, and other mission critical systems, as well as documentation. The IT System Administrator II will identify and implement technological solutions with the goal of improving operation performance/efficiency. The IT System Admin II evaluates the current state of business technology resources and identifies new technologies, or upgrades/enhancements to existing technologies, that have the potential
to improve business performance. Conducts cost/benefits and buy/build analysis, presents findings, and makes recommendations.
Meets with end users to backss business objectives and define user needs. Ensures that technology is appropriately installed or configured and integrates with legacy solutions. In addition, the IT System Admin II will provide second level response for incidents reported by ITS tier one support and monitoring systems. The IT System Admin II will be required to manage multiple work streams, possibly supporting several initiatives simultaneously. Description of Work Continued: Duties and Responsibilities: Operational Management – 55% Manage, support, and administer multiple applications including system monitoring and tuning.
Administer, configure, maintain, and support the campus enterprise service management system, including service desk; asset management; change management; knowledge management, and service level management, modules. Administer, configure, maintain, and support the campus-wide print management system. Design and build integrations and process automation utilizing relevant technologies. Develop reports, interfaces, and scripts when needed. Plan and execute upgrades and patches. Manage import and update sets.
Provide technical expertise and assistance with troubleshooting applications hosted on the University’s server, storage, and backup infrastructure, as well as, in the cloud. Ensure the integrity and security of enterprise data in accordance with business needs and industry best practices regarding privacy, security, and regulatory compliance. Anticipate, mitigate, identify, troubleshoot, and resolve problems involving servers and applications. Identifying areas of process improvement (efficiency and effectiveness) and recommending solutions that detail pros, cons, and risks. Performs other related duties as required.
Strategy & Planning – 25% Consultation with the campus community in the planning, design, development, and deployment of new applications/systems, and enhancements to existing applications/systems. Researching new and emerging technologies. Collaborate with project sponsors to determine project scope and vision. Identify and establish the scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics. Customer Service – 20% Resolving customer issues through our ticketing system in a timely and professional manner.
Respond in a timely manner to service requests submitted pertaining to software issues. Utilizes performance management tools to track work assignments. Developing required documentation. Minimum Education And Experience Requirements: Master’s degree with one-two (1-2) years’ experience; ORBachelor’s degree with two-four (2-4) years’ experience; OR Equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Knowledge, Skills And Abilities: 2+ years equivalent work experience in a technical analytical position responsible for managing server environments.
Working knowledge of patch management and change control practices. Working technical knowledge of current systems software, protocols, and standards, including: Active Directory. Network, PC, and platform operating systems, including RHEL, Cent OS and Microsoft Windows. IT Service Management platform E. g. Service Now, Team Dynamix, Salesforce. Workflow development. Programming languages e. g. Visual Basic, Power Shell, Java Script, HTML, JSON, CSS, SOAP and REST API development Knowledge of software evaluation principles and practices. Experience in overseeing the design, development and implementation of software systems, applications, and related products.
Demonstrated project management skills. Hand-on software and hardware troubleshooting experience. Preferred Qualifications: Possess the ability to recognize and resolve system, hardware, and software related problems. Work independently and make necessary decisions throughout the systems process within department guidelines. Perform multiple tasks concurrently and respond to emergency situations effectively. Communicate technical and complex information both orally and in writing.
Notice to Applicants: Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume. ” Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission. Open Until Filled: Yes Additional Information for Applicants: All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements.
Transcript requests are the responsibility of the candidate. EEO Statement: This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, interaction, age, disabling condition, political affiliation or interactionual orientation.
Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds. Veteran's Statement: Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings. Quick Link: jobs. uncfsu. edu/postings/23999For more details: jobs-search. org/marketing_fayetteville-c442065/it-system-administrator-ii-fayetteville_i1973377546
Experience Overall Position Competency: Flat Rate Description of primary duties and responsibilities: Primary Purpose of the Organizational Unit: The mission of Information Technology Services is to explore, implement, maintain, and support the uses of technology to achieve the University’s academic and administrative objectives effectively and efficiently as stated in University’s strategic plan.
Primary Purpose of the Position: This position is eligible for flexible work arrangements, including remote/hybrid work. Fayetteville State University employees are generally required to reside in North Carolina within a reasonable commuting distance of their assigned duty station. The IT Database
Administrator III position designs, document, configures, implements, and/or manages various databases to support a variety of applications, processes, etc.
at Fayetteville State University. This individual is also responsible for developing, implementing, and overseeing database policies and procedures to ensure the integrity and availability of databases and their accompanying software. The IT Database Administrator III will be involved in the planning and development of databases, as well as, troubleshooting any issues on behalf of users. The IT Database Administrator III advises management on database concepts, functional capabilities, parameters, and prototypes. This position requires
extensive skills and experience in database architecture, implementation, maintenance, configuration, and troubleshooting, as well as cloud hosted applications.
The IT Database Administrator III is also responsible for providing support for specific applications. In addition, the IT Database Administrator III will provide second and third level response for incidents reported by ITS tier one support and monitoring systems. The IT Database Administrator III position requires strong interpersonal and consultative skills. Description of Work Continued: Other Requirements: Must possess the ability to recognize and resolve system and software related problems; work independently and make necessary decisions within department guidelines; perform multiple tasks concurrently and respond to emergency situations effectively; communicate technical and complex information both orally and in writing.
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). This position is designated as Mandatory Personnel: Mandatory Employees: Employees whose presence has been determined to be mandatory to university operations during certain types of adverse weather or emergency events.
This position is required to maintain and support critical systems on a 24×7×365 basis and be on-call. Operational Management 65% Respond to and resolve database access and performance issues. Monitor database system details within the database, including stored procedures and execution time, and implement efficiency improvements. Plan and coordinate data migrations between systems. Develop, implement, and maintain change control and testing processes for modifications to databases.
Perform database transaction and security audits. Establish appropriate end-user database access control levels. Develop routines for end users to facilitate best practices database use. Understand the needs and requirements of the applications using the databases and provide support for these applications. Manage multiple applications accessing the same database. Write and debug lines of SQL code for applications. Installation of patches and upgrades including both standalone and clustered server environments. Assist with the implementation of new software and upgrades of existing software.
Instruct data administration to ensure data quality. Create or support creation of required reports in response to business user needs. Other duties as assigned. Strategy & Planning 35% backss and develop long-term strategic goals for production databases in conjunction with data owners and department managers. Work with application staff to develop database architectures, coding standards, and quality assurance policies and procedures. Assist in developing and testing a disaster recovery and business continuity plan. Identify and prioritize system functions required to promote continuity and availability of critical business processes such that in the circumstance of system failure critical University functions are restored or recovered promptly.
Conduct research and make recommendations on database products, services, protocols, and standards in support of procurement and development efforts. Minimum Education And Experience Requirements: Master’s in computer science, information systems management or a related curriculum and 2-4 years’ experience in the field of information technologies; or Bachelors and 3-5 years’ experience. Knowledge, Skills And Abilities: KSAs: 3+ years equivalent work experience in a position responsible for managing, upgrading, and migrating databases and applications in an Ellucian Banner environment.
Experience in developing strategic plans. Firsthand experience with business requirements gathering/analysis. Strong understanding of information processing principles and practices. Strong understanding of database structures, theories, principles, and practices. Working technical experience with designing, building, installing, configuring, and supporting database servers and applications. E. g. SQL Server, Oracle Database, My SQL.
Strong knowledge and experience with stored procedures and SQL queries and optimizing them to improve overall database performance. Experience with data processing flowcharting techniques. Strong knowledge of software evaluation principles and practices. Proven project planning and management experience. Preferred Qualifications: A Bachelor’s Degree in Computer Science, Computer Information Systems, Computer Engineering or closely related degree from an appropriately accredited institution and three years of experience in database management / data integration. Four years of additional relevant experience may be substituted for education: (7 years total).
Open Until Filled: Yes Additional Information for Applicants: All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate. EEO Statement: This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).
Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, interaction, age, disabling condition, political affiliation or interactionual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds. Veteran's Statement: Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Quick Link: jobs. uncfsu. edu/postings/23516For more details: jobs-search. org/architecture-construction_fayetteville-c442065/it-database-administrator-iii-ellucian-banner-dba-fayetteville_i1971252984
