Location: Foster City, CA
secure payments network, enabling individuals, businesses and economies to thrive. When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere.
Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement. Join Visa: A Network Working for Everyone. Job Description The North American Riskteam is responsible for executing a suite of compliance programs that protect the payment system from acquirers, merchants and agents that
generate an excessive level of fraud and chargeback activity. The programs also leverage proprietary tools, third party vendors and leads from stakeholders to mitigate risks from merchants attempting to submit illegal or brand damaging transactions into the payment system.
This position is responsible for supporting global execution of the existing suite of compliance programs and will be directly responsible for building and executing new programs to address issuers and agents that generate an excessive level of CNP fraud. The position will also support execution of a fraud reporting compliance program to maintain the effectiveness of Visa fraud detection tools. The ideal candidate will
have a proven record of accomplishment managing risk programs and events and must be capable of driving FRM's program objectives across the payment eco-system.
The applicant should possess strong analytical skills, be able to translate metrics, research, and trends into strategy, and foster positive internal and external relationships. The candidate must be a team player with excellent written and verbal communications skills. Responsibilities Support the implementation and execution of a global issuer fraud-monitoring program. Enhance effectiveness of Visa's fraud prevention tools by executing a global fraud reporting compliance program and management of a global fraud-working group.
Support development and execution of a compliance program to minimize CNP fraud risks presented by payment facilitators, marketplaces and ISO's. Support execution of Visa's merchant, acquirer chargeback, fraud monitoring programs and high-risk merchant registration programs. Monitor the effectiveness and quality of program operations, processes, practices, and identify opportunities for improvement. Provide training and documentation to clients to strengthen their ability to prevent and mitigate program violations. Contribute to the development and enhancement of Best Practices Guides to address fraud, chargeback, and other risk-related acceptance issues.
Maintain program documentation and records for review and audit purposes. Prepare monthly management reports on program status, trends and billing. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Qualifications Basic Qualifications: 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.
g. Masters, MBA, JD, MD) or 0 years of work experience with a Ph D. Preferred Qualifications: 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e. g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a Ph D. Highly effective written and verbal communication skills. Highly proficient in all Microsoft Office products (Excel, Power Point, DBexperience a plus). Moderate Financial Analysis experience preferred (balance sheet, forecasting etc.
). Five or more years risk management experience in the financial servicesindustry, experience managing acquiring or issuing related risks preferred. Superior knowledge of factors influencing CNP fraud and/or acquirer, issuer risk management practices and fraud mitigation tactics. Strong analytical and problem-solving skills. Solid relationship management / communication skills and ability to influence at a senior management level both internally and externally. Understanding of Visa fraud reporting requirements and practices. Proven ability to translate ideas into action.
Ability to produce and deliver high-quality reports and presentations to internal and external stakeholders. Strong teamwork and relationship-building skills with a high degree of ethics and self-motivation. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, interactionual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U. S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 118,500.00 to 154,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
For more details: jobs-search. org/program-manager_foster-city-c426213/program-manager-foster-city_i1970655058
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