Location: Fort Knox, KY
Company: Horizon Strategies
to USAREC G3 priorities. Essential skills in this position include the ability to provide premier customer service and support to all inquiries that are received through the various channels and to applicants needing assistance in online application. Lead Refiners are the first point of contact that potential Soldiers have with the U.
S. Army. Duties and Responsibilities: Conduct Telephonic Lead Refinement Process including: Be the first point of contact for people interested in joining the Army; share knowledge of the recruiting process. Determine if the applicant is fully qualified for a U. S. Army Enlistment. Conduct data management including filing and tracking of all contacts. Working
knowledge of current policies, guidance, and regulations applicable to qualify for enlistment into the U. S. Army. Directly engaging the public daily for recruiting opportunities.
Refining leads from various sources, such as Advertising Headquarters USAREC (ADHQ) and Recruiter uploaded lists. Guidance and applicable regulations to qualify for enlistment into the U. S. Army will be provided by the Government. Qualifications: Excellent interpersonal written and verbal communication skills Individual must be able to provide professional and courteous email and phone etiquette Intermediate knowledge of Microsoft Office tools to include Word, Excel, Power Point, Outlook and web-based pages
Must possess strong organizational/project coordination skills with the ability to prioritize multiple tasks Must be a U.
S. citizen and be able to obtain favorable National Agency Check Investigation (NACI) High school diploma or equivalent Military experience preferred Army recruiting experience preferred Knowledge of U. S. Army Recruiting regulations, systems and processes preferred Place of Duty: Fort Knox, KY Position Type: W2 Full-time Salary Type: Hourly (Non-Exempt) – SCA (Service Contract Act) rates Submission requirements: Resume
Not to Exceed 12 months and may be extended in one-year increments to a maximum of three years and cannot be made permanent. This position is obligated. Duties Supports team objectives and commits to teamwork by sharing knowledge and skills with others, assisting team members and responding constructively to views expressed by others.
Initiates, reviews, or assists in completion of personnel actions in a wide variety of functional areas. Incumbent demonstrates courtesy, tact and good judgment to provide effective customer service and assistance to the managed population, supported commands and agencies, and internal offices within the organization. Maintains suspense's and logs using
various automated or manual systems. Maximizes the resources and authority of the position to assist the soldier through oral and written communication. Requirements Conditions of Employment Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
Must be able to obtain and maintain Secret security clearance. Qualifications Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e. g. Peace Corps, Ameri Corps) and other organizations (e. g. professional; philanthropic;
religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience.
Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is. Experience Required: To qualify based on your work experience, the resume must describe at least one year of experience which prepares you to do the work in this job. Specialized experience is defined as: Performing a wide variety of administrative functions to support personnel actions; Using a number of computer software packages in the performance of assigned duties; Collecting, collating, compiling and analyzing statistical data and completes reports and a general familiarity with the laws, rules, regulations, policies, procedures and precedents related to the personnel or required systems.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e. g. resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online backssments required for this position.
You will be backssed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork The USA Hire backssments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered.
You will not be considered for the position if you score below the cut score or fail to complete the backssment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online backssment may also result in your removal from consideration. Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.
Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position. Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position. Qualified. Candidates in this category meet the minimum experience requirements for the announced position. You may claim Military Spouse preference. Military Spouse Preference (MSP) applicants will receive preference consideration and will be placed (if selected) at the highest grade for which they have applied and are determined best qualified, up to and including the full performance level.
You may claim Priority Placement Program (PPP) preference. Do D Priority Placement Program (PPP) Applicants will receive preference consideration at the full-performance grade level only. Only MSP/PPP applicants currently occupying a formal training program position are entitled to exercise their priority status. Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position.
To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on Required Documents The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment.
A complete description of preference categories and the associated required documents is in the. As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. 1. Your resume: Your resume may be submitted in any format and must support the specialized experience described in this announcement.
If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i. e. HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position. For additional information see: 2.
Other supporting documents: Cover Letter, optional Most recent Performance Appraisal, if applicable. NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. PDN-9ae1ea97-75e1-477a-ba08-c486088f3b6b
Reserve, visit Duties Ensures compliance with technical and non-technical regulations. Brief management and provide recommendation based on analysis of data trends. Perform review of personnel documents prior to processing military actions. Provide guidance on military personnel management programs.
Conduct staff visits to ensure compliance with administrative procedures. Provide correspondence to non-technical administrative matters. Assist in the development and implementation of internal regulations. Requirements Conditions of Employment Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. THIS POSITION REQUIRES
ACTIVE MEMBERSHIP AS A SOLDIER IN THE U. S. ARMY RESERVE (USAR). This position requires a Secret Security clearance to be obtained and maintained. Qualifications Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e. g. Peace Corps, Ameri Corps) and other organizations (e. g. professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if
qualifying based on education, your transcripts will be required as part of your application.
Additional information about transcripts is. Specialized Experience: One year of experience which prepared you to do the work in this job. Specialized experience is defined as: reviewing and evaluating proposed military personnel policies and practices; processing and preparing personnel actions; and advising units on personnel and pay questions. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07). OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.
B. or J. D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as such as Human Resource Management or Business Administration. (Note: You must attach a copy of your transcripts. )OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12.
Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. (Note: You must attach a copy of your transcripts. )You will be evaluated on the basis of your level of competency in the following areas: HR Information Systems Application Managing Human Resources Oral Communication Problem Solving Strategic Thinking Written Communication How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the announcement has closed, a review of (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement.
If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the backssment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category. Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position.
Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position. Qualified. Candidates in this category meet the minimum experience requirements for the announced position. Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position.
To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on Required Documents The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment.
A complete description of preference categories and the associated required documents is in the. As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. 1. Your resume: Your resume may be submitted in any format and must support the specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
For qualifications determinations your resume must contain hours worked per week and the dates of employment (i. e. HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position. For additional information see: 2. Other supporting documents: Cover Letter, optional Most recent Performance Appraisal, if applicable This position has an individual occupational requirement and/or allows for substitution of education for experience.
If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible. See: NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application.
You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U. S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
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to join the Army Reserve, visit. Duties Provide technical guidance to assist in budget formulation. Prepare written instructions based on incoming guidance. Serve as a technical advisor to the Commander and staff on personnel programs. Coordinate timely execution of the unit's military personnel management activities.
Counsel military personnel on benefits and additional Army Reserve programs. Provide guidance on military personnel management to subordinate units. Advise on current and proposed policies for staff within the organization. Plan periodic visits to ensure subordinate units are adhering to command policy. Establish internal controls to ensure compliance with regulatory guidance.
Create innovative programs designed to enhance personnel support to the command. Review personnel action requests submitted to ensure compliance with policies and regulations.
Requirements Conditions of Employment Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. THIS POSITION REQUIRES ACTIVE MEMBERSHIP AS A SOLDIER IN THE U. S. ARMY RESERVE (USAR). This position requires you to obtain and maintain a Secret clearance. Qualifications Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including
volunteer work done through National Service programs (e.
g. Peace Corps, Ameri Corps) and other organizations (e. g. professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is. Specialized Experience: One year of specialized experience which includes reviewing military personnel actions to ensure compliance with regulatory guidance; providing guidance to subordinate units on personnel management issues; utilizing automated systems to support various military personnel programs; conducting staff assistance visits and inspections to subordinate units; preparing and providing reports to higher echelons of command; and analyzing data to identify issues.
This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09). OR Education: Ph. D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.
M. if related, in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: HR Management, Public Administration, Business Administration, and Management. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18.
Add the two percentages. You will be evaluated on the basis of your level of competency in the following areas: Oral Communication Personnel and Human Resources Problem Solving Strategic Thinking How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the announcement has closed, a review of (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the backssment questionnaire to determine your level of experience.
If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process.
If selected, you may be required to provide supporting documentation. Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category. Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position. Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position.
Qualified. Candidates in this category meet the minimum experience requirements for the announced position. Required Documents The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the. As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
1. Your resume: Your resume may be submitted in any format and must support the specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i. e. HRS per week and month/year to month/year or month/year to present).
If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position. For additional information see: 2. Other supporting documents: Cover Letter, optional Most recent Performance Appraisal, if applicable This position has an individual occupational requirement and/or allows for substitution of education for experience. If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible.
See: NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.
S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. PDN-9ad9ddd6-2bd1-4758-a291-1bd68ca45c15
HR & Recruiting Jobs refer to positions within the Human Resources and Recruitment field. These roles center around managing the most valuable asset of any organization: its people. Key features of jobs in this sector include talent acquisition and placement, employee relations, performance management, training and development, benefits administration, and compliance with labor laws. Professionals in this area are critical for fostering a positive work environment, ensuring the right fit for roles, and cultivating organizational culture. Their strategic involvement impacts employee retention and contributes to overall business success.
