Location: Galveston, TX
Company: Cascades At Galveston
care. We are a people-first organization. Really! Our guiding motto is leading with integrity, empowering people, delivering outcomes. Job Description: Assist management with interviewing and hiring CNA team members Provide new-hire training/orientation as needed Provide operations reports to management as required Patient treatment required on an as-needed basis, depending on the staff needs/availability.
Assist with supplies procurement for the nursing department Benefits: Complete medical/dental/vision insurance benefits Employer-matching 401k retirement program Up to 16 days' paid time off per year Company paid Life Insurance Requirements: 2+ years of CNA experience in a Skilled Nursing Facility Exceptional organizational and leadership skills Adaptable, innovative High School Diploma Solid knowledge of long-term care local, state, and federal laws and guidelines
HR & Recruiting Jobs refer to the roles within an organization focused on attracting, hiring, and retaining employees. Such positions include HR Managers, Recruiters, Talent Acquisition Specialists, and HR Generalists. These roles typically involve tasks such as developing job descriptions, screening candidates, conducting interviews, onboarding new employees, managing benefits and payroll, as well as handling employee relations and compliance with labor laws. A characteristic feature of these jobs is the combination of interpersonal skills with knowledge of HR processes and labor regulations to enhance the workforce and aid in organizational growth.
reporting as direct by the GMMust lead by example and role model the expected behaviors while projecting a sense of urgency in responding to guests needs. Must have an absolute commitment to provide the highest quality service to our guests. Ensures proper security of staff and guests Controlling of expenses in each department Must be able to work all shifts Assist with sales calls when needed Help attain occupancy goals by supervising and directing staff at front desk and reservations to follow training and guidelines provided by brand, corporate office and General Manager Oversight of all departments as directed by the General Manager and in the General Manager’s absence.
Maintaining
brand standards Keeping employee training current with corporate and brand standards Ensure complete guest satisfaction Provide direction to subordinates as necessary Inspect and ensure property standards are being maintained by identifying cleanliness and maintenance issues.
Other duties as specified by the General Manager on an " as needed" basis Supervisory Responsibilities AGM supervises all department heads and supervisors in direct and indirect capacities as directed by the GM. This is a leadership role within the hotel and as such has supervisory duties over all associates except the GM. Competencies To perform the job successfully, an individual should demonstrate the
following competencies: Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods. Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.
Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals. Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. Change Management - Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results. Performance Coaching - Defines responsibilities and expectations; sets goals and objectives; gives performance feedback; motivates for increased results; recognizes contributions; encourages training and development.
Team Leadership - Fosters team cooperation; defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments. Delegation - Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results. Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services.
continually works to improve supervisory skills. Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts. Recruitment & Staffing - Utilizes recruitment sources; exhibits sound interviewing skills; presents positive, realistic view of the organization; analyzes and forecasts staffing needs; makes quality hiring decisions. Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree from four-year college or university preferred; or two years related experience and/or training in a hotel / resort sales environment; or equivalent combination of education and experience.
Language Skills Ability to effectively communicate in all scenarios with subordinates, other managers, clients, customers, and the general public. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Database software.
Computer literacy, Microsoft Office. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally required to stand; walk and sit. The employee must occasionally lift and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. _____________________________________________Print Name______________________________________________Signature______________________________________________Date
but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, and the removal and disposal of trash. Manage customer service issues quickly and effectively, and answer any guest inquiries, politely and efficiently.
Undertake regular deep cleaning tasks; e. g. monthly deep cleaning and carpet shampooing Report maintenance issues to Maintenance/Engineering Department Check public areas and toilets taking remedial action where necessary Comply with hotel security, fire regulations and all health and safety legislation Carry out any other reasonable task set by the hotel's management Report any
damaged or missing items to the Public Area Supervisor Maintain equipment and work areas, including key security Education and/or Experience At least 6 months experience in a similar capacity, preferably hotel experience.
Knowledge of proper chemical handling. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk and reach with hands and arms. The employee is frequently
required to stoop, kneel, crouch, or crawl. The employee is occasionally required to use hands to finger, handle, or feel and climb or balance.
The employee must frequently lift and/or move up to 50 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
before guests begin arriving for breakfast. Displays the food and beverages in an organized and attractive manner. Frequently checks buffet line for low food supply. Efficiently replenishes buffet with food, beverages, and/or supplies as needed. Fill beverage and ice dispensers.
Maintains cleanliness of buffet area throughout the morning by reorganizing and tidying food area as necessary. Properly disposes of used plates, utensils, napkins and/or cups as necessary. Remove and dispose of leftover food at end of breakfast shift. Cleans buffet area according to established standards. Ensures inventory is stocked and properly stored prior to the next day’s shift. Perform side work as required
by assignment. Maintain clean service areas. Certificates, Licenses, Registrations Current Food Handler’s certificate or Serv Safe certification is required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand for extended periods, walking, pushing, bending and reaching; stooping, kneeling, or crouching. Employee may have to move, set up and tear down restaurant equipment including
but not limited to chairs, tables, linens, service ware etc. The employee must occasionally lift and/or move up to 50 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
