Location: Los Angeles, CA
Company: Marina Veterinary Center
take pride in fostering attentive care to our patients and clients and we value a harmonious work environment by closing our facility daily for lunch and offering an alternative work schedule to our team. Position Overview: As a Client Care Representative, you will play an important role in the day-to-day operations with Marina Veterinary Center.
By adding value to an efficient organization dedicated to quality care and extraordinary service, you will perform a variety of clerical and customer service tasks in providing support to the hospital. We are looking for a friendly, team-oriented person, with excellent customer service skills! Duties and Responsibilities: Greet clients in a friendly,
professional, and efficient manner Answer multi-line phone system and direct calls accordingly Schedule and confirm appointments Check patients in the hospital according to schedule and prepare patient files Record and obtain medical records Keep lobby and reception areas organized and neat Obtain deposits and other payments from clients Process credit applications Use email system Must be able to lift and/or move up to 25 pounds Qualifications and Skills: Prefer a year of experience performing above duties but not required High School Diploma/GED Knowledge of basic veterinary procedures, terminology, and products is a plus Excellent communication skills with the ability to empathize and connect
with clients Strong organizational skills and attention to detail for maintaining accurate records Proficiency in using computer systems and software for appointment scheduling and record-keeping Available Schedule: Full-time position, we offer an alternative work schedule of 10 hour shifts, 4 days per week We are open: M-Sat 8am-6pm Closed Sundays Benefits We Offer: Competitive compensation commensurate with experience ($19.00 - $21.00 per hour) Health, dental, and vision insurance 401k + company match Paid time off Continuing education opportunities Professional development support Mental health assistance Employee discounts on veterinary services Scrub allowance Harmonious and synergetic culture!
Apply today! We look forward to hearing from you! Marina Veterinary Center is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, interactionual orientation, veteran status, disability, age, or other legally protected status. Job Reference ID: CPP-0000203
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