Location: Oxnard, CA
Company: Mercedes-Benz Of Oxnard
in your new career with the Grieco Automotive Group. Job Description The Service Valet Porter is a vital employee, they assist customers and personnel in ensuring the customer is taken care of from start to finish. This is a fast-paced position in a busy service environment.
Duties and Responsibilities • Devotion to ensuring customer satisfaction. • Determine management, production, and quality requirements by asking questions and listening. • Maintain a follow-up system that encourages follow through with assigned projects. • Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. • Understand the terminology
of the business and keep abreast of technology changes in products and services. • Know and understand the federal, state, and local requirements which govern the company’s business.
• Follow directions from supervisors. • Understand and follow company rules and procedures. • Maintain honest and accurate time-card keeping. • Work together with department managers to establish and maintain an effective and proficient service department with excellent customer satisfaction. • Be available to aid coworkers as appropriate if they have having trouble completing service work. • Adhere to procedures for timely and proficient dealing of warranty items such as correct storage and labeling. • Become
familiar and proficient with all phases of the computer software needed for parts and service management, developing, and maintaining the skills required.
• Interact well with others and be a positive influence on employee morale. • Uphold the company’s non-disclosure and confidentiality policies and agreements. • Must be willing to work a flexible schedule when required. • Ability to multi-task in fast paced environment. • Vacuum interior and wash exterior of vehicles. • Keep vehicles on lot neat and orderly, moving units as directed and in accordance with dealership display standards. • Return vehicle keys to the appropriate service or sales consultant.
• Maintains building and grounds as needed. • Assist with shop clean-up and deliveries when needed. Qualifications • Valid driver's license, with clean driving record. • Customer service skills. • Professional personal appearance. • Communication skills. • Ability to meet company's production and quality standards. • May need to life over 45 lbs. Additional Information Here at Grieco Automotive Group we offer a variety of Benefits and Opportunity. We are looking for an employee willing to work with us in our strive for the highest levels of customer satisfaction. We are excited to work with you.
HR & Recruiting Jobs encompass a range of roles focused on attracting, hiring, and retaining employees within an organization. These positions include recruiters who identify and approach potential candidates, HR generalists managing employee relations and benefits, and specialists in areas like training, compensation, and compliance. A distinctive characteristic of HR jobs is their emphasis on people skills, communication, and a solid understanding of employment law and organizational policies. Whether it's shaping corporate culture or ensuring a diverse and inclusive workplace, HR professionals play a pivotal role in the success and health of a business.
HR & Recruiting Jobs refer to employment positions focused on acquiring, managing, and developing a company's workforce. These roles involve attracting top talent, conducting interviews, managing employee relations, and implementing policies that align with the organization's goals. Key characteristics of these jobs include strong interpersonal skills, strategic thinking, and a knowledge of employment laws. These professionals are integral to shaping a positive work environment and supporting the growth and retention of employees.
HR & Recruiting Jobs encompass a range of roles focused on attracting, hiring, and retaining employees within an organization. These positions include recruiters who identify and approach potential candidates, HR generalists managing employee relations and benefits, and specialists in areas like training, compensation, and compliance. A distinctive characteristic of HR jobs is their emphasis on people skills, communication, and a solid understanding of employment law and organizational policies. Whether it's shaping corporate culture or ensuring a diverse and inclusive workplace, HR professionals play a pivotal role in the success and health of a business.
of the customer and the technician(s) in terms of service delivery.
Essential Job Functions (Duties and Responsibilities): The primary duties consist of, but are not limited to the Sale of automotive repairs and services including all aspects as follows: Meet/greet customers in person or on phone Arrange prompt and accurate diagnosis of reported automotive related problem Make best-value repair recommendations based upon nature of the problem Manage delivery of required vehicle repair by successfully setting and managing customer expectations Maintain documentation, including PO, invoices, work orders, reports, etc.
Enforce / follow organizational safety standards Ensure appropriate
parts are obtained for required vehicle repairs Promote / showcase the repair facility Take ownership and accept accountability for delivering outstanding service levels Must have the ability to report for work on time, follow directions, interact effectively with co-workers, understand and follow rules and procedures and accept constructive criticism.
Performs other duties as required, or assigned by management. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
Education – High school diploma or equivalent plus 1 year of equivalent/relevant work experience Must be able to work extended hours, evenings, holidays and weekends. Must demonstrate the ability to read, write and communicate the English language. Valid Driver’s License and proof of insurance are required. Must have a clean driving record and be able to pass an MVR and background check. Physical & Mental Demands: The following physical and mental demands consist of, but are not limited to the following. While performing the duties of this job, the employee is regularly required to work 6 days a week, 8 to 10 hours per day.
The employee is regularly required to talk and hear. The employee frequently is required to walk and reach with hands and arms. The employee is frequently required to sit or stand as needed. May require walking primarily on a level surface, and also navigate uneven surfaces periodically, throughout the day. Reaching above shoulder heights, below the waist or lifting as required. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25-30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Must be able to work in a sitting position for extended periods of time (at desk, while driving, and/or on travel) in an office/industrial environment Manual dexterity to perform data entry functions Ability to bend, pull, stoop and reach to perform functions Ability to lift 25-30 lbs. May be exposed to heat, fumes, noise, and humidity, etc. Must have the cognitive and mental capacity to perform essential job functions Must be able to communicate effectively orally and in writing Visual acuity to read documents, computer screens, files, etc.
Ability to hear in person and via phone The statements herein are intended to describe the general nature and levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Martin Automotive Group/Simi Valley Chevrolet reserves the right to revise or change job duties and responsibilities as the need arises. Martin Automotive Group/Simi Valley Chevrolet is an Equal Opportunity Employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, national origin, interaction, age, gender identity, interactionual orientation, veteran status or on the basis of disability.
Approved By: ___________________________________ Date: _____________________ Reviewed By Employee & Manager: Name / Position Signature Date Employee Name Job Title Manager Name Job Title
