Location: Fort Wayne, IN
Company: Girl Scouts Of Northern Indiana-Michiana
calls/requests; engages in problem-solving and provides solutions; manages and responds appropriately to all inquiries including but not limited to email, phone and walk-in customers. Maintains a customer-centric environment in public areas of council facilities.
Provides high quality customer service. Acts as greeter to ensure quality service to both internal and external customers. Answers inquiries by clarifying desired information, researching, locating, and delivering findings. Maintains contact center database by entering information accurately and quickly. Responds to, resolves, and escalates when appropriate customer relations issues. Enhances organizational reputation by providing
a positive customer experience for all those contacted, either in person or by phone. Assists members with information as they progress through the Girl Scout membership and/or program registration process.
Management of day-to-day checkout items for troops, which includes checking materials out, accepting and returning deposits, and keeping the storage area in order. Manages the onsite promotion of service center hours, ensuring that proper notification is shared with customers and posted early prior to office hour changes or closings. Supports Retail Operations Serves as backup to the retail store. Maintain sufficient understanding of the Girl Scout program, curriculum, uniform components,
and other products to assist retail customers with their needs.
Responsible for payment processing and recording cash, checks, credit care, and Pay Pal transactions accurately, including properly coding to appropriate General Ledger accounts. Accurately receive and manage inventory and customer orders. Supports administrative functions. Provides back-up administrative support across all departments as needed which may include the production of written materials and reports (copying, assembling, etc. ), filing, and data entry (i. e. program evaluations, data cleaning, etc. ). Assist with site and building support, including reserving rooms and sites within Service Center.
Manage sidewalk and front area entrance, ensuring that it is properly shoveled and salted during inclement weather and provides for safe entry for customers. Other duties as assigned to meet the Council’s goals. High School diploma/GED or equivalent combination of education and experience 1-3 years of general office experience, including reception and telephone duties. Proficient in Microsoft Office including Outlook, Word, and Excel. Strong customer service skills with ability to communicate in a professional manner with a wide range of people. Unequivocal commitment to pluralism.
Ability to exercise independent judgment and discretion when handling potentially confidential or sensitive manners. Strong time management skills: ability to take initiative to solve problems and work with minimum supervision. Accurate, organized, and detail-oriented, with ability to work under pressure and shift priorities in response to changing needs. Math aptitude and strong financial skills. Basics knowledge of MS Outlook, Word, Power Point, and Excel required. Education: High School diploma/GED or equivalent combination of education and experience Knowledge and Experience: 1-3 years of general office experience, including reception and telephone duties.
Proficient in Microsoft Office including Outlook, Word, and Excel. Essential Skills: Strong customer service skills with ability to communicate in a professional manner with a wide range of people. Unequivocal commitment to pluralism. Ability to exercise independent judgment and discretion when handling potentially confidential or sensitive manners. Strong time management skills: ability to take initiative to solve problems and work with minimum supervision. Accurate, organized, and detail-oriented, with ability to work under pressure and shift priorities in response to changing needs.
Math aptitude and strong financial skills. Basics knowledge of MS Outlook, Word, Power Point, and Excel required. Physical/Mental Essential Requirements: Walking, standing, bending, stooping, reaching, moderate lifting and carrying (up to thirty (30) pounds). Full range of body motion including manual and finger dexterity and eye-hand coordination. Requires corrected vision and hearing to normal range. Ability to sit at a computer workstation for extended periods of time. Occasional need to stand for long periods of time.
Ability to focus on detail and accuracy of work product. Valid Driver's License and willingness to travel to various work and meeting locations to meet with volunteers and staff. Insurable under GSNI-M’s policy for driving and proof of personal vehicle insurance. Dependable transportation is a must. Ability to work flexible hours, including evenings and weekends, as needed. Occasional high stress may be experienced in dealing with staff and volunteers. A commitment and passion for the Girl Scout Mission and an ability to effectively promote and communicate the Mission and Vision to external and internal stakeholders.
Willingness to become a member of GSUSA. Equal Opportunity Employer Committed to Diversity
HR & Recruiting Jobs focus on attracting, hiring, and maintaining a workforce within an organization. These roles involve a multitude of tasks such as posting job openings, screening candidates, conducting interviews, managing employee relations, and ensuring compliance with labor laws. Key characteristics include strong communication skills, the ability to handle confidential information, and a knack for understanding both organizational needs and employee well-being. HR professionals not only optimize recruitment processes but also play a vital role in shaping company culture and fostering a productive work environment.
HR & Recruiting Jobs refer to employment positions focused on acquiring, managing, and developing a company's workforce. These roles involve attracting top talent, conducting interviews, managing employee relations, and implementing policies that align with the organization's goals. Key characteristics of these jobs include strong interpersonal skills, strategic thinking, and a knowledge of employment laws. These professionals are integral to shaping a positive work environment and supporting the growth and retention of employees.
(safety, quality, performance, product, profit), our core personal values (commitment, passion, trust and respect) and commitment to continuous improvement (Innovation under Construction). If these are values that you hold dear, you are committed to HR excellence, and you want to be part of a team in a collaborative environment, this may be the place for you.
The Human Resource Area Partner is responsible for delivering HR excellence in designated business areas. The position serves as a consultant to management on human resource-related issues. The successful Area Partner acts as an employee champion and change agent. The role backsses and anticipates HR-related needs and seeks to develop
integrated solutions. The position formulates partnerships across the business to deliver value-added service to management and employees that reflects the business objectives of the organization.
The HR Area Partner maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition. This position carries out responsibilities in the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, affirmative action and employment law compliance. Competencies Accountability Communication Decision Making/Decision
Quality Ethics/Integrity Instills Trust Drives Results Resourcefulness Required Education and Experience Bachelor's Degree in Human Resources, Business or related field; or equivalent work experience 5 years' previous experience in a human resources generalist position SHRM or HRCI Certification preferred Union experience preferred Required Knowledge, Skills and Abilities Comprehensive understanding of HR body of knowledge, including employment law, talent acquisition, employee and labor relations, total rewards, EEO/AA Ability to maintain confidences and exercise discretion Ability to apply critical thinking and exercise judgment in decision making Ability to build trusting relationships with stakeholders Additional Eligibility Qualifications Must pass a pre-employment drug screen Must adhere to drug free workplace requirements, including random testing requirements If required to drive a company vehicle, must have or be able to obtain valid, state driver's license and meet company driver requirements Milestone Contractors, LP is an Equal Opportunity Employer.
calls/requests; engages in problem-solving and provides solutions; manages and responds appropriately to all inquiries including but not limited to email, phone and walk-in customers. Maintains a customer-centric environment in public areas of council facilities.
Provides high quality customer service. Acts as greeter to ensure quality service to both internal and external customers. Answers inquiries by clarifying desired information, researching, locating, and delivering findings. Maintains contact center database by entering information accurately and quickly. Responds to, resolves, and escalates when appropriate customer relations issues. Enhances organizational reputation by providing
a positive customer experience for all those contacted, either in person or by phone. Assists members with information as they progress through the Girl Scout membership and/or program registration process.
Management of day-to-day checkout items for troops, which includes checking materials out, accepting and returning deposits, and keeping the storage area in order. Manages the onsite promotion of service center hours, ensuring that proper notification is shared with customers and posted early prior to office hour changes or closings. Supports Retail Operations Serves as backup to the retail store. Maintain sufficient understanding of the Girl Scout program, curriculum, uniform components,
and other products to assist retail customers with their needs.
Responsible for payment processing and recording cash, checks, credit care, and Pay Pal transactions accurately, including properly coding to appropriate General Ledger accounts. Accurately receive and manage inventory and customer orders. Supports administrative functions. Provides back-up administrative support across all departments as needed which may include the production of written materials and reports (copying, assembling, etc. ), filing, and data entry (i. e. program evaluations, data cleaning, etc. ). Assist with site and building support, including reserving rooms and sites within Service Center.
Manage sidewalk and front area entrance, ensuring that it is properly shoveled and salted during inclement weather and provides for safe entry for customers. Other duties as assigned to meet the Council’s goals. High School diploma/GED or equivalent combination of education and experience 1-3 years of general office experience, including reception and telephone duties. Proficient in Microsoft Office including Outlook, Word, and Excel. Strong customer service skills with ability to communicate in a professional manner with a wide range of people. Unequivocal commitment to pluralism.
Ability to exercise independent judgment and discretion when handling potentially confidential or sensitive manners. Strong time management skills: ability to take initiative to solve problems and work with minimum supervision. Accurate, organized, and detail-oriented, with ability to work under pressure and shift priorities in response to changing needs. Math aptitude and strong financial skills. Basics knowledge of MS Outlook, Word, Power Point, and Excel required. Education: High School diploma/GED or equivalent combination of education and experience Knowledge and Experience: 1-3 years of general office experience, including reception and telephone duties.
Proficient in Microsoft Office including Outlook, Word, and Excel. Essential Skills: Strong customer service skills with ability to communicate in a professional manner with a wide range of people. Unequivocal commitment to pluralism. Ability to exercise independent judgment and discretion when handling potentially confidential or sensitive manners. Strong time management skills: ability to take initiative to solve problems and work with minimum supervision. Accurate, organized, and detail-oriented, with ability to work under pressure and shift priorities in response to changing needs.
Math aptitude and strong financial skills. Basics knowledge of MS Outlook, Word, Power Point, and Excel required. Physical/Mental Essential Requirements: Walking, standing, bending, stooping, reaching, moderate lifting and carrying (up to thirty (30) pounds). Full range of body motion including manual and finger dexterity and eye-hand coordination. Requires corrected vision and hearing to normal range. Ability to sit at a computer workstation for extended periods of time. Occasional need to stand for long periods of time.
Ability to focus on detail and accuracy of work product. Valid Driver's License and willingness to travel to various work and meeting locations to meet with volunteers and staff. Insurable under GSNI-M’s policy for driving and proof of personal vehicle insurance. Dependable transportation is a must. Ability to work flexible hours, including evenings and weekends, as needed. Occasional high stress may be experienced in dealing with staff and volunteers. A commitment and passion for the Girl Scout Mission and an ability to effectively promote and communicate the Mission and Vision to external and internal stakeholders.
Willingness to become a member of GSUSA. Equal Opportunity Employer Committed to Diversity
