Treatment Coordinator | Alabaster, AL

Detailed Information

  • Location: Concrd

  • Company: Neptune Dental Management

with patients and their families to discuss treatment options and gather necessary information about their dental history. Collaborate with dentist to develop customized treatment plans for each patient, including treatment duration, procedures involved, and cost estimates.

Coordinate appointments and treatment sequencing according to the approved treatment plans, ensuring efficient utilization of resources and minimal waiting times for patients. Discuss treatment costs, insurance coverage, financing options, and payment plans with patients and families. Review financial agreements and contracts accurately and ethically. Educate patients and their families about orthodontic treatment

procedures, oral hygiene practices, and the expected benefits and challenges of treatment. Maintain regular communication with patients and families throughout the treatment process, addressing any questions, concerns, or issues that may arise.

Liaise with dental staff to ensure consistent and effective patient care. Oversee the accurate and confidential management of patient records, including treatment plans, progress notes, radiographs, and consent forms. Assist with marketing initiatives to promote the benefits of treatment, utilizing various communication channels such as social media, website content, and patient testimonials. Requirements High School Diploma or equivalent; further

education in dental assisting or related field preferred. Minimum 2 years of experience in a similar role within a dental practice.

Strong knowledge of treatment procedures, terminology, and best practices. Excellent interpersonal and communication skills, with the ability to establish rapport with patients and their families. Superb influencing and negotiation skills with the ability to successfully negotiate terms with patients to ensure mutually beneficial financial agreements and convince patients of the value of our orthodontic services. Exceptional organizational and multitasking abilities, with attention to detail. Proficiency in dental practice management software, Microsoft Office Suite and Google Suites.

Understanding of dental insurance coverage, billing, and coding. Ability to work collaboratively as a team member in a fast-paced environment. Professionalism, empathy, and the ability to maintain patient confidentiality at all times. Golden State Smiles offers competitive pay, health insurance (medical, dental, and vision), 401(k), paid time off and paid holidays, performance bonuses, company social events and social media campaigns throughout the year, and complimentary/discounted orthodontic treatment for yourself and immediate family.

In accordance with state applicable laws, Golden State Smiles is required to provide a reasonable estimate of the compensation range for this role. Individual compensation decisions are ultimately based on a number of factors, including but not limited to, qualifications for this role, experience level, skillset, and internal alignment.

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