Location: Indianapolis, IN
Company: State Of Indiana
At the State of Indiana, we don’t just talk about diversity and inclusion - Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process, as well as perform the essential functions of a role.
Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below. Agency Statement : About the Indiana Department of Administration (IDOA): IDOA helps to ensure the smooth function of state
government, finding efficient and effective solutions to government-wide needs. Salary Statement : The salary for this position traditionally starts at $15.17 but may be commensurate with education or work experience.
Role Overview : This position is for an intermittent employee of the Indiana Statehouse Tour Office (IDOA). Tour guides are the frontline representatives and ambassadors for the State of Indiana, meeting and greeting visitors during working hours. They staff the Information Desk and conduct guided tours of the building. A Day in the Life: The essential functions of this role are as follows: Providing accurate information while staffing the desk and conducting tours. This
is an on-site position. Present themselves professionally while interacting with in-person visitors and coworkers, and inquiries on the phone or via e-mail.
Becoming familiar with Indiana history, the Indiana Statehouse, the three branches of government and the workings of state government, the Indianapolis community (especially as it relates to giving directions), and Indiana at large. Participating in special programming as needed. Other reasonable duties as requested by the manager or coordinator. Physical requirements: Must be able to climb stairs and stand/walk on marble floor. Busy days may require up to 12 flights of stairs and several miles of walking.
Some lifting (up to 20 pounds) may be required. 90-95% of time will be indoors. There may be occasion to meet or escort a group outside briefly. Must be comfortable speaking clearly in a public setting. Maintaining a helpful and friendly attitude to visitors of all ages and backgrounds while remaining completely non-partisan on the job. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
What You'll Need for Success: You must meet the following requirements to be considered for employment: Someone with a genuine love of Indiana history and Indiana historic sites who likes to share their enthusiasm with others. Someone who can accurately relay information in an interest- appropriate manner to visitors who range in age from toddlers to senior adults. Someone with the flexibility in their schedule to work intermittently up to 150 days a year. The Statehouse Tour Office is staffed weekdays from 8am-4 pm and on Saturdays from 10 am -2 pm. Supervisory Responsibilities/Direct Reports: This role may provide direct supervision for one or more staff members.
Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefit package for full-time employees which includes: Three (3) medical plan options (including RX coverage) as well as vision and dental plans Wellness Rewards Program: Complete wellness activities to earn gift card rewards Health savings account, which includes bi-weekly state contribution Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities Deferred compensation 457B account (similar to 401k plan) with employer match Two (2) fully-funded pension plan options A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid new parent leave Up to 15 hours of paid community service leave Combined 180 hours of paid vacation, personal, and sick leave time off 12 paid holidays, 14 on election years Education Reimbursement Program Group life insurance Referral Bonus program Employee assistance program that allows for covered behavioral health visits Qualified employer for the Public Service Loan Forgiveness Program Free Parking for most positions Free Linked In Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruit, select, develop, and promote employees based on individual ability and job performance.
Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, interaction, national origin, ancestry, age, interactionual orientation, gender identity, physical or mental disability, or veteran status.
We will comply with the spirit as well as the letter of all applicable state and federal laws. If you are a qualified individual with a disability and require reasonable accommodation in completing this application, you can request assistance by contacting the Indiana State Personnel Department at State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.
Hospitality and travel jobs refer to positions within the tourism industry where the primary focus is on providing services to guests and travelers. These roles often include hotel staff, airline employees, tour operators, and cruise line workers, among others. The hallmark of these jobs is a commitment to excellent customer service, a passion for creating memorable experiences, and the ability to handle diverse needs with a smile. These positions may require flexible hours, adaptability, and often come with opportunities to explore different cultures and destinations.
Hospitality and travel jobs encompass a variety of roles within the service industry that cater to clients' needs for accommodation, food, tourism, and leisure activities. These positions can range from hotel management, travel consulting, tour guiding, to event planning, and more. Characterized by their focus on customer satisfaction and experiences, these roles often require strong communication skills, a service-minded attitude, and the ability to work in a fast-paced environment. Employees in this sector typically interact with a diverse clientele, necessitating cultural sensitivity and adaptability. The hospitality and travel industry rewards those who are passionate about creating memorable experiences and who thrive in dynamic, customer-centric settings.
Hospitality and travel jobs encompass a variety of roles within the service industry that cater to clients' needs for accommodation, food, tourism, and leisure activities. These positions can range from hotel management, travel consulting, tour guiding, to event planning, and more. Characterized by their focus on customer satisfaction and experiences, these roles often require strong communication skills, a service-minded attitude, and the ability to work in a fast-paced environment. Employees in this sector typically interact with a diverse clientele, necessitating cultural sensitivity and adaptability. The hospitality and travel industry rewards those who are passionate about creating memorable experiences and who thrive in dynamic, customer-centric settings.
Hospitality and travel jobs refer to positions within the tourism industry where the primary focus is on providing services to guests and travelers. These roles often include hotel staff, airline employees, tour operators, and cruise line workers, among others. The hallmark of these jobs is a commitment to excellent customer service, a passion for creating memorable experiences, and the ability to handle diverse needs with a smile. These positions may require flexible hours, adaptability, and often come with opportunities to explore different cultures and destinations.
