Location: Eagle Pass, TX
Company: Kickapoo Lucky Eagle Casino
Hospitality/Travel jobs encompass a range of positions within the service industry that cater to the needs of guests and travelers. These roles are typically found in hotels, restaurants, cruise ships, resorts, and various tourist destinations. Key characteristics of hospitality/travel careers include a strong focus on customer service, interpersonal skills, and the ability to create a welcoming environment. Workers in this field often have flexible schedules, opportunities to interact with people from diverse backgrounds, and the possibility of travel. From front desk agents to tour guides, these jobs require a blend of operational efficiency and a passion for delivering memorable experiences.
Ensure the highest possible standards of guest services by properly listening and responding to guest and team members' concerns and questions. Ensures complete guest satisfaction. Greet customers arriving and departing customers.. Keep front drive area and parking areas clean and orderly to ensure that space usage is maximized.
Direct motorists to parking areas or parking spaces, using hand signals or flashlights, as necessary. Patrol parking areas to prevent vehicle damage and vehicle or property thefts. Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles. Lift, position, and remove barricades to open
or close parking areas. May assist with luggage. Develop a good understanding of layout and be able to give directions to all areas in the hotel including pool.
Be able to supply the guest with all the information that they need to be able to enjoy their stay. Answering Guest inquiries i. e. directions. Recommending local area restaurants, points of interest, or needs for transportation. Handling guest needs by following up with requests, questions, or problem resolution. Utilize provided parking application to inventory, track and keep count guest vehicles. Must be able to work all shifts or varying schedules to support business needs. Ensures Security for the hotel's customers, employees,
and property assets. Maintain clean and tidy appearance and a clean and tidy work area.
Assist in departmental training efforts. Demonstrate and promote KLECH core values and MAD skills. Manage and maintain security of confidential information entrusted to position. Attend and satisfactorily complete all required training as assigned. Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed. The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position.
The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director. Perform other duties as assigned. Minimum Requirements to Qualifications: Must have a clean driving record. Must have a minimum of 2 years of driving experience. Must have a valid Driver's License. Be able to withstand working in an outdoor environment where extreme cold and extreme hot including rainy weather may impact comfort levels. Ability to physically run back and forth from building to garage.
About one block distance. Strong communication skills in English both written and oral. Spanish or other language skills a plus. Other Criteria: Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed. Skills and Abilities: Ability to work independently with minimal supervision. Ability to maintain effective relationships with the General Manager, Directors, Managers and all staff. Ability to work under pressure in a fast paced, stressful environment. Ability to meet multiple deadlines and multi-task. Ability to have strong critical thinking, analytical and guest service skills.
Must possess a positive attitude with strong organizational and leadership qualities. Ability to add, subtract, multiply and divide in all units of measure. Ability to define problems, collect data, establish facts and draw conclusions. Ability to understand complex instructions and material. Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels. Ability to work effectively with individuals and demonstrate leadership and team building skills with empathy and enthusiasm.
Ability to maintain confidentiality. Ability to follow and comply with established Casino guest service programs. Physical Demands: While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on a regular basis. The team member must be able to concentrate for prolonged periods. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception. The team member must be able to communicate effectively in person or using telecommunications equipment.
The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator. Frequently lift and/or move up to 30 lbs. Work Environment: Normal office setting and casino floor. Frequent walking and standing in a smoke filled environment and frequent contact with the general public. Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day. Extended hours and irregular shifts may be required including nights, weekends and holidays.
Must be able to perform under pressure and work long hours under stressful conditions. May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members. May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc. Travel may be required to perform one or more essential functions of this position. Conditions of Employment: Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license.
Responsible to keep all documents current and valid at all times. Must be able to provide authorization to work in the United States. Must be at least 18 years of age. Must have access to reliable transportation to commute to and from work. Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC. Must participate in tip reporting program.
currently hiring Valet Attendants for full-time and part-time opportunitiesto start immediately. What we're looking for: Always cheerfully greet guests and sincerely thank them upon exit. Park and retrieving guest vehicles in a safe and timely manner. Explain the parking rates and provide instructions for guests to retrieve their self-park vehicles.
Help the business by inspecting each vehicle before taking possession and following company guidelines. Impress us all by maintaining the company uniform appearance, cheerfully greeting and thanking guests, resolving issues, and by being an all-around pleasure to be with. Be outside and active most of your day, standing walking, and sometimes
helping with items weighing up to 50lbs. And you may be asked by local management to complete small cleaning or maintenance tasks or other special projects. What's in it for you?
We promote from within - park your career here! Free Parking! Flexible scheduling; paid Holidays and Wellness. Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7 (FT Employees) Paid vacation and an extra day-off on your birthday! (FT Employees) Benefits Package - including medical, dental, vision, and 8 supplemental insurances, including pet insurance! Must haves: You are at least 18 years old. You have a valid driver's license and
have been driving for at least 2 years. Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet. Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way. Good to haves: Valet parking: 1 year+ Customer service: 1 year+ This list is not all-inclusive. The full job description will be provided at your interview. Free parking while on shift at your assigned Propark location. Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, interaction, national origin, interactionual orientation, disability, or veteran status.
If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.
Hospitality and travel jobs encompass a variety of roles within the service industry that cater to the needs of guests and travelers. These positions, found in hotels, resorts, airlines, cruise ships, and tourist attractions, are often characterized by their focus on customer satisfaction and the provision of enjoyable experiences. Key features of these jobs include interaction with people from diverse backgrounds, a dynamic working environment, and the necessity of strong communication and interpersonal skills. Many roles also demand flexibility with hours, as hospitality services typically operate round-the-clock to accommodate guests' needs.
Hospitality and travel jobs encompass a variety of roles within the service industry that cater to the needs of guests and travelers. These positions, found in hotels, resorts, airlines, cruise ships, and tourist attractions, are often characterized by their focus on customer satisfaction and the provision of enjoyable experiences. Key features of these jobs include interaction with people from diverse backgrounds, a dynamic working environment, and the necessity of strong communication and interpersonal skills. Many roles also demand flexibility with hours, as hospitality services typically operate round-the-clock to accommodate guests' needs.