Location: Greensboro, NC
Company: Kickback Jack's Restaurants
Hospitality and travel jobs encompass a variety of roles within the service industry that cater to the needs of guests and travelers. These positions, found in hotels, resorts, airlines, cruise ships, and tourist attractions, are often characterized by their focus on customer satisfaction and the provision of enjoyable experiences. Key features of these jobs include interaction with people from diverse backgrounds, a dynamic working environment, and the necessity of strong communication and interpersonal skills. Many roles also demand flexibility with hours, as hospitality services typically operate round-the-clock to accommodate guests' needs.
Membership and staff. A hands-on, lead-by-example approach is a must. Duties and responsibilities may be amended from time to time at the discretion of the Clubhouse Manager or the General Manager/COO. Job Tasks (Essential Functions): Maintains professional business etiquette with all members and greets them by name.
Hires, trains, supervises, and disciplines banquet service staff and monitors banquet room labor. Directs pre-meal meetings with banquet room personnel, relays pertinent information such as event count and menu changes, special member request, etc. Ensure that members and their guests have a positive and memorable experience. Ensure floor plans are executed according to reservations
and BEO's. Inspect banquet employees to ensure that they are in proper and clean uniforms at all times. Confirms time, attendance, hours worked and approves bi-weekly departmental payroll in Paycom.
Assures that local and state laws, and club's policies and procedures for the service of alcoholic beverages are consistently followed. Assures proper staffing levels for events. The position demands organization and advanced planning capabilities. The individual needs to work closely with the culinary team, the events sales department, and restaurant managers. Position Profile: Conducts daily pre-shift meetings for all events to inform staff of relevant information and set a positive tone
for service. Reviews and approves timecards for payroll. Generates the bi-weekly banquet work schedule in conjunction with the Clubhouse manager.
Responsible for completing departmental administrative work while maintaining active presence on the floor during service periods. Responsible for the execution of events, banquets, breakfasts, luncheons, dinners, meetings, tournaments, weddings, and other social events. Plans room set-up based on anticipated guest counts and client needs. Inspects finished arrangements; will be present to oversee setup, service, and breakdown. Professionally accommodates and handles member and guest complaints. Critiques functions to determine future needs and to implement necessary changes.
Attends scheduled staff meetings. Exercises professional judgment and discretion regarding all confidential matters relating to members and employees. Performs other duties as assigned by the Clubhouse Manager and GM/COO. Physical Demands: Able and willing to work long hours, weekends, and holidays. Must be able to stand for a prolonged period. Must be able to lift and carry 50 lbs. Must be able to stoop or kneel. Must be able to speak, read and write fluent English. Must be able to see the computer screen, paperwork, etc. EXPERIENCE & QUALIFICATIONS The successful individual must possess Associates Degree and/or two years of management experience.
Country Club and/or restaurant experience preferred. Demonstrate exceptional interpersonal skills, polished professional personal appearance, be well spoken, self-motivated and a self-starter. Must possess wine and alcohol beverage knowledge. Ability to multi-task. COMPENSATION & BENEFITS Compensation: Commensurate with experience. Employee benefits include: Club sponsored health, dental and vision, voluntary short-term and long-term disability, other supplemental insurances and FSA and HSA options.
Employer paid life insurance, holidays, vacation, personal time off, and employee meals; Club sponsored 401K. Job Posted by Applicant Pro
Hospitality and travel jobs refer to career opportunities within the service industry focused on customer satisfaction and experiential services. These roles can vary widely and include positions in hotels, restaurants, cruise ships, theme parks, and other travel-related enterprises. Key features of hospitality jobs often involve interpersonal interactions, cultural sensitivity, and a commitment to providing high-quality service. Employees are typically expected to enhance the guest experience, handle logistics, and ensure safety and comfort, all while maintaining a friendly and welcoming disposition. Travel jobs, more specifically, may also include roles that entail planning and organizing travel itineraries for individuals or groups, often requiring strong organizational skills and an in-depth knowledge of travel destinations and regulations.
Hospitality and travel jobs refer to positions within the tourism industry where the primary focus is on providing services to guests and travelers. These roles often include hotel staff, airline employees, tour operators, and cruise line workers, among others. The hallmark of these jobs is a commitment to excellent customer service, a passion for creating memorable experiences, and the ability to handle diverse needs with a smile. These positions may require flexible hours, adaptability, and often come with opportunities to explore different cultures and destinations.
Hospitality and travel jobs encompass a wide range of positions within the service industry that focus on providing experiences and services to guests and travelers. These roles include hotel management, front desk operations, housekeeping, food and beverage services, tour guiding, and travel coordination. Key characteristics of these jobs often involve strong customer service skills, a welcoming attitude, a knack for organization, and the ability to handle various tasks to ensure guest satisfaction and smooth travel experiences. The sector is known for its dynamic work environment, multicultural interactions, and opportunities for working in diverse locations around the world.
