Reservation Agent | Oakland, CA

Detailed Information

  • Location: Berkeley, CA

  • Company: Hotel Shattuck Plaza

and vintage charm. To add to the flavor, the Hotel Shattuck Plaza proudly features ZINO, a lively restaurant serving Mediterranean cuisine and creative birdtails that celebrate the local harvest and culture. What We Offer. Competitive wages & benefits (FT)(Including Medical, Dental, Vision, Life, Commuter programs) Easy commute- 1 block from Downtown Berkeley BART Station, AC Transit Stop Discounts within our portfolio hotel/ Free food during shifts / 50% on off hours Excellent growth and training opportunities What We Look For.

We are in search of a friendly, customer service oriented PBX operator who, through our phone support services and reservations systems, can provide quality guest

service to our internal and external hotel guests. The Key Responsibilities Meet and exceed guest and team member expectations by providing Legendary Service and team work Operating hotel switchboard, telephone program, two-way radios, hotel ordering system Greet all callers with a warm and sincere greeting Anticipate and recognize individual guest needs Pass on requests in a timely and accurate manner to appropriate colleagues Answer all incoming switchboard calls, greeting callers in the defined manner, directing calls to the appropriate guest room or hotel personnel Be aware of daily events, restaurant, entertainment and special events in hotel area Operate PBX as the main command center in

the event of an emergency Update all reservations comments and alerts Assist the Front Desk with miscellaneous tasks such as but not limited to: filing, copying, word processing Qualifications Previous front desk, reservations, and/or hospitality experience highly preferred Be Bold.

. BPR Properties is an Equal Opportunity Employer Job Posted by Applicant Pro

View Jobs by Category >>

Related Jobs