Location: Lexington, KY
Company: 21C Museum Hotels
to backss if any damages have occurred. She/he is also responsible for measuring the quality of work of the housekeeping staff in all areas of the property. Specific Responsibilities: Inspects the cleanliness of guest rooms, turndown service, public areas, and back of the house.
Ensures compliance with accident/loss prevention programs, SOP's, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. Issues assignments to housekeeping staff. Issues supplies/goods to staff at beginning of shift. Responds to guest requests, concerns and problems to ensure guest satisfaction. Turns lost and found items into the Housekeeping Supervisor. Assists
the Executive Housekeeper with implementing emergency training procedures to ensure appropriate protection of the hotel, guest, staff and company assets. Works with housekeepers and Front Desk to resolve guest problems.
Interacts with employees and guests on a daily basis. Qualifications: Excellent observation skills with a demonstrated attention to detail; ability to view small defects A strong working knowledge of housekeeping and hotel services, policies, and operations. Able to clearly communicate information to management and guests Positive attitude and demonstrates enthusiasm for all things 21c Must pass a background check. Education/Formal Training High school education or equivalent
experience. Experience: One to two years' experience in a similar or related position with this company or other organizations Physical Requirements Bending and squatting on a regular basis.
Lifting 25lbs multiple times a day. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, interaction, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http: //www1. eeoc. gov/employers/poster. cfm
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you support the entire housekeeping department by completing assigned tasks. If you have a " Passion for Perfection" and a " Passion for Service" this job is for You! Our Houseperson role is key to creating a great guest experience. As Houseperson, you will: Pull linen and trash from Room Attendant's carts.
Restock carts with linen during the day. Responsible for maintaining cleanliness and orderliness of all storage rooms including regular vacuuming. Maintain cleanliness and appearance of sidewalks, walkways, and stairs. Assist in special projects as assigned by the Director of Housekeeping, such as turning mattresses, deep cleaning, Operate carpet cleaning equipment.
Cleans outside doors, windows, and vents. Perform actual physical meeting room setup including proper placement of chairs, tables, linen, etc. according to instructions.
Fundamental Requirements Prior experience as a Houseperson is helpful. To be successful, you will need basic English communication skills. This job requires standing and walking 100% of the time, regularly bending, pushing, pulling, carrying, and the ability to perform repetitive motions for the entire shift. This job requires you to be able to push, pull, or lift a minimum of 50lbs.
