Experienced Durham Housekeeper - $18/hour - Reliable Cleaning Services for | Durham, NC

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completed to the highest standards of cleanliness and guest comfort. Specific Responsibilities : Promotes a safe environment and quality service to achieve maximum guest satisfaction, protection of assets, using minimal expenses to maximize profits. Supervises the housekeeping staff via providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.

Supervises and inspects the cleaning of the guest rooms, turndown service, public areas and back of the house. Ensures compliance with accident/loss prevention programs, SOP's, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

Issues assignments to staff. Issues supplies/goods to staff at beginning of shift. Helps Executive Housekeeper control inventory and ensure proper supplies are available while watching expenses.

Responds to guest requests, concerns and problems to ensure guest satisfaction, work with Front Desk and Engineering staff as necessary. Logs items into the Lost and Found (Go Concierge) to maintain controls and ensure guest satisfaction. Implements emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets. Assists the evening staff in the performance of duties to include: cleaning of lobby, turndown service, maintenance of outside area of

hotel. Monitors and maintain inventory of linens, cleaning supplies, and mini bar items.

Assists Executive Housekeeper with maintaining the department checkbook. Must be able to open, close, or work any shift during special events. Professionally and efficiently uses 2-way radio to communicate with housekeeping staff and other departments across property Qualifications : Good eye for details Working knowledge of housekeeping and hotel services, policies and operations. Demonstrated supervisory experience and skills. Good communication skills. Must pass a background check. Education/Formal Training High school education or equivalent experience Experience: One to two years in a related position with this company or other similar.

Physical Requirements: Must be able to bend down and get on and off floor numerous times per day. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, interaction, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http: //www1. eeoc. gov/employers/poster. cfm

achieve maximum guest satisfaction, protection of assets, using minimal expenses to maximize profits. Specific Responsibilities: Supervise the housekeeping employees, motivate the team through training, development, empowerment, coaching, and counseling. Recommend discipline and termination, as appropriate.

Supervise and inspect the daily cleaning of the guest rooms, public areas, and back of house. Ensure compliance with accident/loss preventive programs. Achieve a high level of cleanliness and guest satisfaction. Monitor and report on expenses (payroll and supplies) in an effort to control cost, while ensuring adequate staff, and supplies are on hand to provide top quality service.

Respond to guest requests, concerns and problems to ensure guest satisfaction. Work with the front desk staff to help resolve guest issues that arise. Refer and follow-up on maintenance issues/problems with Engineering to protect hotel assets and to ensure a safe and accident free environment for guest and employees.

Log items into the Lost and Found and answer inquiries from guests to meet overall lost & found satisfaction. Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company. Communicate within all departments of the company. Responsible for learning and being efficient using the 21c checkbook. This involves invoicing,

calling suppliers, budgeting, researching, and working with the accounting department.

Perform special projects and other responsibilities as assigned. Participate in hotel committees and task force assignments. Scheduled days and times may vary based on needs. Qualifications: A thorough knowledge of the Housekeeping field. A demonstrated ability to determine a course of action based on knowledge of workplace policies and procedures Supervision/management experience and skills. Ability to compile facts and figures. Ability to meet and maintain budget. Must be able to open, close, or work any shift during special events. Requires a can-do attitude. Education/Formal Training: High school diploma or equivalent Experience: Two to three full years of employment in a related position with this company or another organization.

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, interaction, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http: //www1. eeoc. gov/employers/poster. cfm